Vice President, Administration and Human Resources
As Vice President, Administration of Consumers Union (CU), an expert, independent, nonprofit organization whose mission is
to work for a fair, just, and safe marketplace for all consumers. CU publishes Consumer Reports and ConsumerReports.org. Rick Lustig has been part of CU's top management team since September 1999. He oversees human resources, employee communications,
relations with CU's labor union representatives, facilities management, and office services and purchasing for the organization.
Prior to this position, Mr. Lustig was CU's Director of Human Resources. He came to the organization as Manager of the Human
Resources department in 1991, bringing with him extensive experience in the field.
As head of Human Resources, Mr. Lustig counseled CU staff on employee relations, staffing, and career development matters.
He created a staff training and development program, including diversity training, and upgraded the management of staff benefits
and pensions. He chairs both the Diversity Advisory Committee and other strategic policy forums to improve the organization's
management.
Mr. Lustig came to Consumers Union in 1991 with a strong background in human resources, along with labor relations and negotiations.
Prior to his joining the organization, he was the Assistant Director of Personnel for the Facilities Management Department
at Columbia University. He was also a member of the University's negotiating team in contract talks with the Transport Workers
Union and the United Auto Workers, and served as a grievance-hearing officer. Before being employed by Columbia, he was Associate
Director of Training and Development for the Department of General Services of the City of New York. In this position, he
co-led a joint union-management team devoted to introducing and running quality circles, and also facilitated quality circles
for engineers and architects.
Mr. Lustig holds a Bachelor of Arts in Political Science from York College, CUNY; a Master of Arts in Social Science from
the University of Chicago; and a Master of Arts in Organizational Psychology from Teachers College, Columbia.
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