Coffeemakers

Comment:

We aren't coffee aficionados but drink it every day. This coffeemaker was good when it worked but just over a year after purchase (today), it quit. <br /><br />One reason I bought it was for the option to brew a single cup. We didn't use that option often but it was nice to have and worked well. Too bad it used Senseo packets which are hard to find but since you could use your own coffee, that wasn't a big deal.<br /><br />I never used the thermal mug that came with it as it was obviously low quality: the lid didn't fit at all tight so it was apparent it might come loose when tipped and probably wouldn't keep coffee overly hot.<br /><br />Hamilton Beach Customer Service was good. A couple months after we bought the product, the button on the filter basket that allows Pause and Serve came off. I contacted the company, which wanted me to send the whole unit back in. When I said all I wanted was the basket, which at the moment was out of stock, and I was willing to wait for it, Customer Service waived the shipping fee for the replacement. While I don't see why I should have to pay to ship a replacement for something under warranty, it seems common practice so I was happy to have it waived. The only complaint I have about the customer service is that I had to check back to see that the basket was in stock and initiate its shipment.<br /><br />Overall we were happy with this unit while it worked. However, its short life negated that positive experience.

How long have you owned it:

More than six months

Bottom Line

No, I would not recommend this to a friend.

Comment:

I use the mug feature daily and the carafe for multiple servings, which is infrequent. I purchased this model to have both options in one unit. However, the single serve option has been disappointing as compared to my last mug server. Coffee grounds spill into the mug and upward onto the brewing mechanism, if more than 2 scoops are used and water spits out onto the counter if you use a full mug of water. It requires alot of daily upkeep for one cup of coffee. So, if you like your coffee flavorful, you must use less water with the 2 scoops. Surely you can use the carafe daily to brew a larger volume, however that defeats the convenience of the mug. I had hoped the availabilty of pods would add to convenience but the limited choices are not very tastey.<br />Coffee made in the carafe is very enjoyable.

How long have you owned it:

More than six months

Bottom Line

No, I would not recommend this to a friend.

Comment:

I'm an everyday coffee-snob. That being said, I grind my own and despise starbucks. I appriciate the option of either a pot or cup to go. I tend to have coffe over an entire morning or afternoon, depending on how I'm working, so the decreased temp does not bother me because it tends not to burn it. Overall, so far so good. Lets see how long it lasts.

How long have you owned it:

Three-to-six months

Bottom Line

Yes, I would recommend this to a friend.

By e65042

User has 2 Months of experience with this product

this is easy to use and coffee is hot-plus those new single brew coffees too expensive, and tassimo doesnt make anything but limited versions which yuban and maxwell house not much of a choice. I bought at Bed Bath and Beyond and with 20% off coupon, was about 55 bucks.

Source: Price Grabber