6 people have reviewed this model.
| About - Whirlpool GCI3061XB |
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The Whirlpool GCI3061XB is part of the cooktop & wall oven test program at Consumer Reports. In our lab tests, electric cooktop models like the GCI3061XB are rated on multiple criteria, such as those listed below.
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| About This Brand |
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This midlevel, mass-market brand sells gas and electric cooktops priced between $630 and $1,000 and wall ovens that cost $1,000 to $1,500. The appliances are sold through Sears, home centers, and independent appliance retailers. |
| Read our Brand Reliability |
| Features & Specs - Whirlpool GCI3061XB | |
|---|---|
High-power elements |
2 |
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Medium-power elements |
0 |
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Low-power elements |
2 |
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Expandable elements |
No |
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Touch controls |
Yes |
| More features and specs | |
Consumer Reports User Reviews
Already own it? Write a review
Ingineering design problem
2/16/2013
Pros
Cooks Everything Well
Great While It Works
Induction Is A Great
Precise Controls
Cons
Burners Are Small In Size
Will Not Work For Long
Best Uses
Small-medium Kitchen
Comment:
This is our second unit. The first one stopped working after 8 weeks of working properly. Then started the multiple visits (4) by Whirlpool repair man. After being out of a cooktop for 3 weeks, we returned the first unit at ike-a (it is the same model and it is made by Whirlpool) for an exchange. The second unit lasted 2 weeks before having the exact same problem appearing the exact same way (after using the big back burner for an hour, we turned it off to empty the pot, and it is when we turned it on again after a few minutes that we heard of poof). It has had the dreaded F47 error since and 2 of the burners flashed the error and the unit couldn't be reset. We are now getting a total refund from Whirlpool and will be looking for a different brand. Contrary to the bad service that some people seem to have gotten (internet blogs)we got an excellent and very courteous service by the different call center people we talked to and the different repair men that came home. It is really a design problem probably related to the underneath fans that are suppose to cool down the interior of the unit, but do stop working as soon as you turn the unit off. They would need to have an electrostatic fan that turns off only when the heat sensor is back to its normal temperature eventhough the unit is off. Hope Consumer Reports will review their Best Buy recommandation since reliability is not at all there on this model.
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.
(2 of 2 customers found this review helpful)
Poor parts supply
9/27/2012
Pros
Easy to Clean
Heats Up Quickly
Precise Controls
Cons
8 Weeks To Fix
Best Uses
Comment:
This cook top is great when it works. Within the two years that I have had stove top, I have had two significant failures: control panel and wire harness replacement. While I do not normally purchase a protection plan for a cook top, I did after the unit failed during the first year. The biggest issue with this unit is that parts take 6 to 10 weeks to arrive even when trying to expedite with Whirlpool and the service plan provider.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(3 of 3 customers found this review helpful)
Piece of junk
7/17/2012
Pros
Easy to Clean
Heats Up Quickly
Precise Controls
Cons
No tech can fix it
Best Uses
Sauteing
Searing
Woks
Comment:
This stovetop works great while it works. Then, 6 months into our warranty, it simply stopped working. Whirlpool has sent 2 different companies to fix it and nobody has a clue on how to fix it. <br /><br />THAT WAS 7 WEEKS AGO. AND WE STILL DO NOT HAVE A WORKING STOVETOP!<br /><br />I've bought many different stovetops and they tend to last many years without any issues. And when there is an issue, the tech knows how to fix it. <br /><br />Whirlpool makes them cheap and does not know how to fix the stuff they make!!! Unreal!<br /><br />DON'T BUY ANY INDUCTION STOVE FROM WHIRLPOOL.<br /><br />STAY AWAY FROM THIS PIECE OF GARBAGE!!!!!
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
Other User Reviews
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