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Dishwashers

Kenmore 1304[ ]
 
Approximate retail price:
$550
We expect this model to perform similarly to the tested Kenmore 1328[3] although it may differ in price and features.
Dividing line
Community icon16 people have reviewed this model.
Type: Conventional dishwashers
About - Kenmore 1304[ ]

The Kenmore 1304[ ] is a dishwasher available from Kenmore. The 1304[ ] typically costs $550 .

Consumer Reports recommends that you match the features on a model to the needs you have. Here's our take on some of the specifications and features that are commonly available on dishwasher models like the 1304[ ].


Ample flatware slots:
Flatware baskets with lids provide individual slots for most of the utensils in our silverware load. Such lids prevent "nesting" and thus improve flatware cleaning. It is more time-consuming to load the cutlery into individual slots, though, so you can remove the lids if you prefer.

Adjustable upper rack:
Most models hold cups and glasses on the top rack, plates on the lower rack, and silverware in a basket. The ability to adjust the upper rack up or down an inch or so allows for more flexibility in loading items such as tall glasses.

Sensor:
A sensor adjusts water usage and cycle time to the amount of soil on the dishes. This should make a dishwasher use water more efficiently, but we found that wasn't always the case. Moreover, a sensor can increase a machine's running time.

Tested Model
The Ratings of Kenmore 1328[3] were applied to untested model Kenmore 1304[ ], which in our judgment is enough alike in its performance, features, and specs that our test results apply to both.
Kenmore 1328[3]
Approximate retail price:
$650
Price & shop
About This Brand

Kenmore, the largest dishwasher brand in this country, is known for its reliability and dependability and has three lines: Kenmore, Kenmore Elite, and Kenmore Pro. Prices range from approximately $250 for a basic Kenmore model to $1,600 for the double-drawer dishwasher in stainless steel ($1,400 in white). Major features such as the TurboZone power-scrubbing mode tend to be shared among the higher-priced Kenmore models ($650 and up) and the Elite models. Kenmore recently introduced steam cleaning, hidden-control models as well as top-rack-only wash on some Elite models.

Read our Brand Reliability
Features & Specs - Kenmore 1304[ ]
info Ample flatware slots Yes
info Adjustable upper rack Yes
info Sensor Yes
info Self-cleaning filter No
info Hidden controls All
info Interior material plastic
info Stainless/SS-look option Yes
More features and specs
User Reviews - Kenmore 1304[ ]
User Reviews
Already own it? Write a review
 
2.0
Miss my old Kenmore dishwasher
11/30/2014
Pros
Cleans Well
Energy Efficient
Quiet
Simple Controls
Cons
Awkward Loading
Doesn't Dry Well
Long Cycle
Made Of Cheap Parts
Best Uses
Comment:
I bought this dishwasher to replace my old Kenmore dishwasher, which died due to faulty wiring (it was not installed by Sears). Sadly, this new dishwasher pales in comparison to the old one: it doesn't dry dishes unless you use a rinse aid, loading the top rack is awkward, and much of the unit is made of cheap plastic. <br /><br />After 2 years of use, one of the plastic wheels on the top rack broke, causing the full load of glasses, mugs, and bowls to come crashing down on the dishes below. I unloaded the dishwasher, called Sears, they sent me the parts, I hand-washed dishes for a week, got the parts, tried to install the parts, called Sears again to have a technician come over to install the parts, hand-washed dishes for another 2 weeks, and finally have my dishwasher working again. The technician told me that this is a very common problem with this dishwasher and advised me to keep my service plan for as long as I can. He also told me to use Jet Dry, so I begrudgingly bought some, and now my dishes are finally coming out dry.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
 
2.0
Don't buy Kenmore
11/3/2014
Pros
Cleans Well
Easy To Load
Quiet
Cons
Diagnostics
Best Uses
General Purpose
Comment:
Rubber grommet at bottom of sump started leaking after three years. Could not buy just rubber grommet. Had to buy entire sump, $50. After I replaced sump, pump did not work. Brought in non-Sears repairman. He said to diagnose he would have to call Whirlpool (maker of Kenmore dishwasher). However, Whirlpool will not help because label does not say Whirlpool. It says Kenmore.<br />Brought in genuine Sears repairman. Charged $137 to fix electrical connention.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(1 of 1 customers found this review helpful)
 
1.0
I would never buy another Kenmore
9/6/2014
Pros
Cons
Doesn't Clean Thoroughly
Doesn't Dry Well
Long Cycle
Terrible Service
Unreliable
Best Uses
Comment:
This past December I purchased a brand new Kenmore Elite dishwasher, based on Consumer Report's recommendation. Only nine months later, it is broken and I can't use it. When I tried to schedule service on it, the appointment I was given by Sears was over a week away. I tried calling the number on the website, 1-888-Kenmore, to get a recommendation for a private repairman qualified to service Kenmore washers. An extremely rude and condescending service rep told me to contact the manufacturer despite the fact that I had reached her by calling 1-888-Kenmore! When I asked to speak with a manager she said that she was a manager, and refused to transfer me to anyone higher up than she was. Sears appears to have a monopoly on Kenmore repairs, at least in my area, and I have been unable to get anyone else to come to do the repair. <br /><br />In the meantime I am having to wash all of the dishes in my house by hand. Since my children have a medical condition that requires me to cook all of their meals, we are unable to get any takeout, and so even if we use paper plates there is still a tremendous amount of pots & pans & dishes resulting from cooking. I can't believe that I have been spending over an hour each day washing dishes when we spent over $1,000 only nine months ago on a brand new dishwasher. I would never ever ever buy another Kenmore appliance again, nor would I ever take another recommendation from Consumer Reports.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
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