The Kenmore Elite 12773 is a dishwasher available from
The Elite 12773 typically costs
Consumer Reports recommends that you match the features on a model to the needs you have. Here's
our take on some of the specifications and features that are commonly available on dishwasher
models like the Elite 12773.
Ample flatware slots:
Flatware baskets with lids provide individual slots for most of the utensils in our silverware load. Such lids prevent "nesting" and thus improve flatware cleaning. It is more time-consuming to load the cutlery into individual slots, though, so you can remove the lids if you prefer.
Adjustable upper rack:
Most models hold cups and glasses on the top rack, plates on the lower rack, and silverware in a basket. The ability to adjust the upper rack up or down an inch or so allows for more flexibility in loading items such as tall glasses.
A sensor adjusts water usage and cycle time to the amount of soil on the dishes. This should make a dishwasher use water more efficiently, but we've found this isn't always the case. Moreover, a sensor can increase a machine's running time.
The Ratings of Kenmore Elite 12783 were applied to untested model Kenmore Elite 12773, which in our judgment is enough alike in its performance, features, and specs that our test results apply to both.
Kenmore, the largest dishwasher brand in this country, is known for its reliability and dependability and has three lines: Kenmore, Kenmore Elite, and Kenmore Pro. Prices range from approximately $250 for a basic Kenmore model to $1,600 for the double-drawer dishwasher in stainless steel ($1,400 in white). Major features such as the TurboZone power-scrubbing mode tend to be shared among the higher-priced Kenmore models ($650 and up) and the Elite models. Kenmore recently introduced steam cleaning, hidden-control models as well as top-rack-only wash on some Elite models.
Ample flatware slots Flatware baskets with lids provide individual slots for most of the utensils in our silverware load. Such lids prevent "nesting" and thus improve flatware cleaning. It is more time-consuming to load the cutlery into individual slots, though, so you can remove the lids if you prefer.
Ample flatware slots
Adjustable upper rack Most models hold cups and glasses on the top rack, plates on the lower rack, and silverware in a basket. The ability to adjust the upper rack up or down an inch or so allows for more flexibility in loading items such as tall glasses.
Adjustable upper rack
Sensor A sensor adjusts water usage and cycle time to the amount of soil on the dishes. This should make a dishwasher use water more efficiently, but we've found this isn't always the case. Moreover, a sensor can increase a machine's running time.
Self-cleaning filter A filter that cleans itself is convenient but can add to noise. While most mid- to high-end dishwashers come with filters that require periodic manual cleaning, a few newer high-end models come with self-cleaning filters that use micro-filtration rather than macerators.
Hidden controls Controls along the top edge of the door contribute to a sleeker look. Some models hide all controls; others hide only some controls.
Interior material A dishwasher's interior, which includes the inside of the door, could be made of stainless steel, plastic, or a combination of the two--such as a plastic door and stainless sides and bottom. Unlike a plastic interior, an all-stainless interior won't discolor, but it does increase the cost of a dishwasher by about $100.
Stainless/SS-look option Stainless steel is stylish, but it shows fingerprints. Another option: a vinyl-covered metal finish that gives you a stainless-steel look but resists smudging.
Cleans well, but unreliable and top rack parts break often
When working well it does a good job of cleaning. However it goes through phases where it will not drain during cycle so dirty water circulates and then will overflow and leak. <br /><br />Also, the top rack wheels are plastic and in the past tear and a half have snapped off 3 times., it's an easy fix but the replacement part runs $30 so the costs stack up.<br /><br /> During the first month a different piece of the dishwasher rack came off and got trapped in the filter. Sending a problem the dishwasher threw an error and stopped. This required a repair call where, despite the little part that exactly matched one in the rack, the tech said it was not part of the dishwasher it was a foreign body and our fault. To me, it part of the dishwasher breaks and gets caught in the dishwasher...it's the dishwasher, not the operator. T<br /><br />I hadn't taken the time to write a review earlier, but when trying to find the model number again to order yet anther rack wheel I was inspired. My decesions to purchase this model was largely based on its high ranking in Consumer a Reports and I feel duped by their recommendation
How long have you owned it:
More than six months
No, I would not recommend this to a friend.
Update of my review
As mentioned in my previous review I purchased the 5 yr. extended warranty and am glad I did. After about a month our dishes were not getting cleaned despite running various cycles, etc. Repairman came out and tested and said that the motherboard was giving him a drain failure reading. He ordered a new mother board and came back the next week to reinstall. DW worked a bit better for awhile but soon was doing a poor job again. 2nd repairman came and took the machine apart and found out that the main hole where the water was entering the DW was partially blocked by a piece that had migrated over the opening. He ordered the new piece and reinstalled and since then it's been the best DW we've ever had. So the good is that the DW is doing an outstanding job and that with the warranty all parts and labor are covered for 5 years. The bad is that it took 4 repair trips to get it adjusted correctly and that all these new DW are made with plastic pieces whose quality appears to vary greatly.
How long have you owned it:
More than six months
Yes, I would recommend this to a friend.
from Southeast Michigan
(1 of 1 customers found this review helpful)
We paid extra to get this dishwasher because of the good CR review. It is very quiet and it cleans well. It also fits more dishes than our old washer. However, we have some big complaints... 1) The touch sensitive buttons on the top inside of the door are way to sensitive. It is too easy to start or change program settings. 2) The bottom rack pops out of its tracks when pulling it out or pushing it in, about 50% of the time. This is very annoying. 3) Worst of all, the adjustable top rack bracket broke after a little more than a year of use. The bracket is a flimsy plastic one. I am an engineer, and I think this problem is a defect as there is a repair kit that replaces the old plastic bracket with a new design, steel bracket. You would think Sears would supply this for free, but they do not!