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Kenmore Elite 12773 dishwasher

 
Approximate retail price:
$799.99
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We expect this model to perform similarly to the tested Kenmore Elite 12783 although it may differ in price and features.
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Community icon14 people have reviewed this model.
Type: Conventional dishwashers
About - Kenmore Elite 12773

The Kenmore Elite 12773 is a dishwasher available from Kenmore. The Elite 12773 typically costs $799.99.

Consumer Reports recommends that you match the features on a model to the needs you have. Here's our take on some of the specifications and features that are commonly available on dishwasher models like the Elite 12773.


Ample flatware slots:
Flatware baskets with lids provide individual slots for most of the utensils in our silverware load. Such lids prevent "nesting" and thus improve flatware cleaning. It is more time-consuming to load the cutlery into individual slots, though, so you can remove the lids if you prefer.

Adjustable upper rack:
Most models hold cups and glasses on the top rack, plates on the lower rack, and silverware in a basket. The ability to adjust the upper rack up or down an inch or so allows for more flexibility in loading items such as tall glasses.

Sensor:
A sensor adjusts water usage and cycle time to the amount of soil on the dishes. This should make a dishwasher use water more efficiently, but we've found this isn't always the case. Moreover, a sensor can increase a machine's running time.

Tested Model
The Ratings of Kenmore Elite 12783 were applied to untested model Kenmore Elite 12773, which in our judgment is enough alike in its performance, features, and specs that our test results apply to both.
Kenmore Elite 12783
Approximate retail price:
$899.99
Price & shop
About This Brand

Kenmore, the largest dishwasher brand in this country, is known for its reliability and dependability and has three lines: Kenmore, Kenmore Elite, and Kenmore Pro. Prices range from approximately $250 for a basic Kenmore model to $1,600 for the double-drawer dishwasher in stainless steel ($1,400 in white). Major features such as the TurboZone power-scrubbing mode tend to be shared among the higher-priced Kenmore models ($650 and up) and the Elite models. Kenmore recently introduced steam cleaning, hidden-control models as well as top-rack-only wash on some Elite models.

Read our Brand Reliability
Features & Specs - Kenmore Elite 12773
info Ample flatware slots Yes
info Adjustable upper rack Yes
info Sensor Yes
info Self-cleaning filter No
info Hidden controls Some
info Interior material stainless-steel
info Stainless/SS-look option Yes
More features and specs
User Reviews - Kenmore Elite 12773
User Reviews
Already own it? Write a review
 
3.0
Cleans well, but unreliable and top rack parts break often
5/22/2015
Pros
Cleans Well
Quiet
Simple Controls
Cons
Unreliable
Best Uses
General Purpose
Comment:
When working well it does a good job of cleaning. However it goes through phases where it will not drain during cycle so dirty water circulates and then will overflow and leak. <br /><br />Also, the top rack wheels are plastic and in the past tear and a half have snapped off 3 times., it's an easy fix but the replacement part runs $30 so the costs stack up.<br /><br /> During the first month a different piece of the dishwasher rack came off and got trapped in the filter. Sending a problem the dishwasher threw an error and stopped. This required a repair call where, despite the little part that exactly matched one in the rack, the tech said it was not part of the dishwasher it was a foreign body and our fault. To me, it part of the dishwasher breaks and gets caught in the dishwasher...it's the dishwasher, not the operator. T<br /><br />I hadn't taken the time to write a review earlier, but when trying to find the model number again to order yet anther rack wheel I was inspired. My decesions to purchase this model was largely based on its high ranking in Consumer a Reports and I feel duped by their recommendation
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
 
5.0
Update of my review
5/5/2015
Pros
Cons
Best Uses
Comment:
As mentioned in my previous review I purchased the 5 yr. extended warranty and am glad I did. After about a month our dishes were not getting cleaned despite running various cycles, etc. Repairman came out and tested and said that the motherboard was giving him a drain failure reading. He ordered a new mother board and came back the next week to reinstall. DW worked a bit better for awhile but soon was doing a poor job again. 2nd repairman came and took the machine apart and found out that the main hole where the water was entering the DW was partially blocked by a piece that had migrated over the opening. He ordered the new piece and reinstalled and since then it's been the best DW we've ever had. So the good is that the DW is doing an outstanding job and that with the warranty all parts and labor are covered for 5 years. The bad is that it took 4 repair trips to get it adjusted correctly and that all these new DW are made with plastic pieces whose quality appears to vary greatly.
How long have you owned it:
More than six months
Bottom Line
Yes, I would recommend this to a friend.
(1 of 1 customers found this review helpful)
 
2.0
Needs Refinement
4/18/2015
Pros
Cleans Well
Quiet
Cons
Unreliable
Best Uses
Comment:
We paid extra to get this dishwasher because of the good CR review. It is very quiet and it cleans well. It also fits more dishes than our old washer. However, we have some big complaints... 1) The touch sensitive buttons on the top inside of the door are way to sensitive. It is too easy to start or change program settings. 2) The bottom rack pops out of its tracks when pulling it out or pushing it in, about 50% of the time. This is very annoying. 3) Worst of all, the adjustable top rack bracket broke after a little more than a year of use. The bracket is a flimsy plastic one. I am an engineer, and I think this problem is a defect as there is a repair kit that replaces the old plastic bracket with a new design, steel bracket. You would think Sears would supply this for free, but they do not!
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
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