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Dishwashers

Kenmore Elite 12773
 
Approximate retail price:
$824.49
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We expect this model to perform similarly to the tested Kenmore Elite 12783 although it may differ in price and features.
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Community icon7 people have reviewed this model.
Type: Conventional dishwashers
About - Kenmore Elite 12773

The Kenmore Elite 12773 is a dishwasher available from Kenmore. The Elite 12773 typically costs $824.49.

Consumer Reports recommends that you match the features on a model to the needs you have. Here's our take on some of the specifications and features that are commonly available on dishwasher models like the Elite 12773.


Ample flatware slots:
Flatware baskets with lids provide individual slots for most of the utensils in our silverware load. Such lids prevent "nesting" and thus improve flatware cleaning. It is more time-consuming to load the cutlery into individual slots, though, so you can remove the lids if you prefer.

Adjustable upper rack:
Most models hold cups and glasses on the top rack, plates on the lower rack, and silverware in a basket. The ability to adjust the upper rack up or down an inch or so allows for more flexibility in loading items such as tall glasses.

Sensor:
A sensor adjusts water usage and cycle time to the amount of soil on the dishes. This should make a dishwasher use water more efficiently, but we found that wasn't always the case. Moreover, a sensor can increase a machine's running time.

Tested Model
The Ratings of Kenmore Elite 12783 were applied to untested model Kenmore Elite 12773, which in our judgment is enough alike in its performance, features, and specs that our test results apply to both.
Kenmore Elite 12783
Approximate retail price:
$909.49
Price & shop
About This Brand

Kenmore, the largest dishwasher brand in this country, is known for its reliability and dependability and has three lines: Kenmore, Kenmore Elite, and Kenmore Pro. Prices range from approximately $250 for a basic Kenmore model to $1,600 for the double-drawer dishwasher in stainless steel ($1,400 in white). Major features such as the TurboZone power-scrubbing mode tend to be shared among the higher-priced Kenmore models ($650 and up) and the Elite models. Kenmore recently introduced steam cleaning, hidden-control models as well as top-rack-only wash on some Elite models.

Read our Brand Reliability
Features & Specs - Kenmore Elite 12773
info Ample flatware slots Yes
info Adjustable upper rack Yes
info Sensor Yes
info Self-cleaning filter No
info Hidden controls Some
info Interior material stainless-steel
info Stainless/SS-look option Yes
More features and specs
User Reviews - Kenmore Elite 12773
User Reviews
Already own it? Write a review
(7 of 7 customers found this review helpful)
 
1.0
Poorly made dishwasher
4/2/2014
Pros
Cleans Well
Quiet
Cons
Unreliable
Best Uses
Comment:
We have had a Kenmore dishwasher before and have had no issues. This one is very poorly made an unreliable. You must purchase the service contract if you get this machine. It does work, but it has serious pump failure issues at about 13-14 months of use. The Sears repairmen are unable to fix it and will only offer you more repair contracts. We had a clamp failure at 14 months. They fixed it but it is now flooding our floor again after 3 months. The pump failure reviews are all over the Sears website now. I am disappointed that Consumer Reports does not show this at all. I do not usually review products and am normally very happy with purchases. This has opened my mind to poorly made products and fraud. Do not purchase this unless you have $1000 to spare every 1-2 years.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(6 of 6 customers found this review helpful)
 
2.0
Not thrilled
3/3/2014
Pros
Attractive Design
Cons
Awkward Loading
Doesn't Clean Thoroughly
Long Cycle
Unreliable
Best Uses
Comment:
We are a family of two and have previously owned a Bosch with a similar filter system that required periodic cleaning. The older Bosch was silent and cleaned well. We moved and the new place had an inexpensive unit that cleaned well, but sounded like a frieght train. We wanted something quieter since the unit is in a great room. <br /><br />The Kenmore Elite is reasonably quiet. These days you can choose your quiet level, for a price. If I were buying again I would go for a lower decibel rating. This unit is not silent like our old Bosch and you can hear when various pumps or other equipment come on and off. Occaisionally it makes a whining sound. Nothing loud enough to affect quiet conversation or music playing, but certainly noticeable. <br /><br />The bottom rack tends to come out of it's track quite frequently, and inexpelicably, when pulling it out. Annoying, but no big deal. <br /><br />The top rack adjusts height easily, but it sags a lot when loaded. At one point it's retainers popped loose and it would come off it's tracks, sliding out too far. The retainers are a different mechanism than the height adjustment, and are intended for top rack removal. We had never touched them. We eventually got the retainers to reclip. We have no idea how they came loose, or how we got them to stick again (they are supposed to lock automatically when the rack is inserted, but ours did not). We fiddled with them for ten minutes and eventually they stuck. Having a loaded rack come loose unexpectedly is potentially dangerous and expensive, however we had no damage. Never the less I consider this a significant fault and if it should reoccur I'll try to get a repair. <br /><br />Loading on this unit is not as good as with our inexpensve freight train or our old Bosch. We can not put baking sheets on the lower rack with the top rack in place, even in the upper position. <br /><br />The unit does not clean well. We regualarly find dishes encrusted with residue. Apparently material is loosened from other dishes, circulates around, and ends up left in heaps here and there. Although, according to the manual, with our use level we should not have had to clean the filter yet, we have cleaned it 3 times already. We have not found it dirty, and cleaning has not helped. We have been progressively loading the unit lighter and lighter, with more spacing. No joy. We started with the Smart Wash cycle, which is supposed to be the most energy efficient choice, then progressed to the normal cycle. No joy. The bottom line here is that we are washing fewer dishes and taking hours for a load, and not getting the expected performance. We are not getting the performance of an inexpensive recent model or the performance of a 17 y.o. Bosch.
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.
(3 of 3 customers found this review helpful)
 
3.0
energy efficient?
1/19/2014
Pros
Attractive Design
Easy To Load
Quiet
Simple Controls
Cons
Doesn't Dry Well
Long Cycle
Best Uses
Smaller Kitchens
Comment:
Adequate for a family of 2. I am uncertain as to how much energy will be saved if the total SMART WASH cycle from the time I push to button to the time it buzzes is 3 hours and steam still comes out of the dishwasher and it remains wet inside when it is finished. We had the old dishwasher over 14 years and she was still going strong - not sure I made a great choice by replacing.
How long have you owned it:
A month or less
Bottom Line
No, I would not recommend this to a friend.
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