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Dishwashers

Samsung DMT300RF[W]
 
Approximate retail price:
$500
Summary: This Samsung conventional dishwasher has
  • A soil sensor.
  • An adjustable upper rack.
  • A self-cleaning filter.
  • A stainless-steel interior.
  • No hidden controls.
  • Ample flatware slots.
Dividing line
Community icon29 people have reviewed this model.
Type: Conventional dishwashers
About - Samsung DMT300RF[W]

The Samsung DMT300RF[W] is part of the dishwasher test program at Consumer Reports. In our lab tests, dishwasher models like the DMT300RF[W] are rated on multiple criteria, such as those listed below.


Washing:
Assessed by running the normal or equivalent cycle to clean a full load--10 place settings of very dirty dishes that were scraped but not rinsed. We examine the dishes and glassware for residual food after cleaning.

Energy use:
For a normal cycle. The largest portion is needed for heating water, both at the water heater and in the machine.

Noise:
Judged during fill, wash, and drain, mainly by a listening panel.
Features & Specs - Samsung DMT300RF[W]
info Ample flatware slots Yes
info Adjustable upper rack Yes
info Sensor Yes
info Self-cleaning filter Yes
info Hidden controls No
info Interior material stainless-steel
info Stainless/SS-look option Yes
More features and specs
User Reviews - Samsung DMT300RF[W]
User Reviews
Already own it? Write a review
 
1.0
Disappointment
4/17/2014
Pros
Cons
Loud
Unreliable
Best Uses
General Purpose
Comment:
When it was first installed the control board failed. It took 3 visits from the repairman to get it working. After it started working the motor began to make a really loud noise which has been ongoing ever since. Now it gets an error where the heavy and quick lights flash. A sensor was replaced to fix it but it still continues to get the error. The repair person said the control board should be replaced next. At this point I am buying a new dishwasher and it will not be a Samsung.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
 
1.0
A Disaster
3/22/2014
Pros
Cons
Awkward Loading
Doesn't Clean Thoroughly
Doesn't Dry Well
Long Cycle
Unreliable
Best Uses
Comment:
I didn't do much research before I bought the Samsung DMT300. We run our dishwasher about 10 times a week, and it simply doesn't get dishes clean.<br /><br />Plastic parts began to fall off immediately; two of three rotors have simply dropped off.<br /><br />The soap door stopped opening within weeks of installation.<br /><br />It struggles to drain, and sometimes to fill. <br /><br />The design of the trays allows any dish or utensil protrusion to stop the rotors. <br /><br />Electronic faults of various kinds shut the machine down constantly.<br /><br />We're not going to waste any more time and money on repairs: this one's heading for the junk yard.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(2 of 2 customers found this review helpful)
 
1.0
Buy something else
10/25/2013
Pros
Simple Controls
Cons
Doesn't Clean Thoroughly
Plastic Parts Break
Poor Oem Warranty Support
Unreliable
Best Uses
Comment:
After purchasing a Samsung washer and dryer and being pleased with their performance, we purchased the top of the line DMT model in October of 2010. The only smart part of the purchase was adding the 4 year extended warranty from Lowes. Within 5 months, the plastic tabs that secure the upper rack broke off during a wash cycle and became lodged in the pump. I called Samsung service since they owned the first year of warranty. What a joke. Filed a claim online, then called, got the run-around and finally went online and bought my own parts. Same parts fail 4 months later, I just buy them myself and install. After the first year, when they fell apart, I called Lowes and they sent a repair person who did replace the upper rack adjusters and checked the pump but found nothing wrong with it, the part had been eaten again by then. After the next adjuster replacement, the repair service informed us that Samsung no longer considers them a warranty item and I now have to buy replacements. I continued to buy them on Amazon but after two more failed, I have just used nylon tie wraps to secure the upper rack. The electronics have shut the unit down for all manner of errors, over fill, failure to drain, low water pressure, etc, sometimes a trip to the circuit breaker to power cycle fixes the errors, sometimes we need to call Lowes and have the circuit board replaced. About the only parts that haven't been replaced in two years are the cabinet itself, hoses, the racks and the washer arms, everything else including pump, drain/filter, water level sensors, control board, have been replaced at least once. We now use one of the dishwasher cleaner products to strip grease and food particles that build up on the filter, pump and water level sensors to prevent fine food particles from staying on the dishes after the rinse cycle and becoming baked on by the drying. This problem plagued us for several months until the whole water handling system was replaced and we started using these expensive but necessary cleaners. Two repair visits ago the technician said all dishwashers were poorly made these days and he recommends washing by hand like he does, unfortunately if it weren't for pieces of junk like this machine, he would be out of a job. Overall, there is nothing redeeming about this product. Check the ratings and comments here and elsewhere then roll the dice, but whatever you do, buy an extended warranty. As soon as this one expires, I will be replacing this Samsung with something else.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
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