Consumer Reports

Thermador Sapphire Series DWHD650JFM dishwasher

Approximate retail price:
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We expect this model to perform similarly to the tested Thermador Topaz Series DWHD640JFM although it may differ in price and features.
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Type: Conventional dishwashers
Recall notice
In October 2015, the Consumer Product Safety Commission announced the recall of almost 200,000 Bosch, Gaggenau, Kenmore Elite, and Thermador dishwashers because the power cord can overheat, posing a fire hazard. For full details read the recall notice.
About - Thermador Sapphire Series DWHD650JFM

The Thermador Sapphire Series DWHD650JFM is a dishwasher available from Thermador. The Sapphire Series DWHD650JFM typically costs $1,699.00.

Consumer Reports recommends that you match the features on a model to the needs you have. Here's our take on some of the specifications and features that are commonly available on dishwasher models like the Sapphire Series DWHD650JFM.

Ample flatware slots:
Flatware baskets with lids provide individual slots for most of the utensils in our silverware load. Such lids prevent "nesting" and thus improve flatware cleaning. It is more time-consuming to load the cutlery into individual slots, though, so you can remove the lids if you prefer.

Adjustable upper rack:
Most models hold cups and glasses on the top rack, plates on the lower rack, and silverware in a basket. The ability to adjust the upper rack up or down an inch or so allows for more flexibility in loading items such as tall glasses.

A sensor adjusts water usage and cycle time to the amount of soil on the dishes. This should make a dishwasher use water more efficiently, but we've found this isn't always the case. Moreover, a sensor can increase a machine's running time.

Tested Model
The Ratings of Thermador Topaz Series DWHD640JFM were applied to untested model Thermador Sapphire Series DWHD650JFM, which in our judgment is enough alike in its performance, features, and specs that our test results apply to both.
Thermador Topaz Series DWHD640JFM
Approximate retail price:
Price & shop
Features & Specs - Thermador Sapphire Series DWHD650JFM
info Ample flatware slots Yes
info Adjustable upper rack Yes
info Sensor Yes
info Self-cleaning filter No
info Hidden controls All
info Interior material stainless-steel
info Stainless/SS-look option Yes
More features and specs
User Reviews - Thermador Sapphire Series DWHD650JFM
User Reviews
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(2 of 2 customers found this review helpful)
Very Bad Experience and no support from Thermador
Attractive Design
Energy Efficient
Doesn't Dry Well
Best Uses
Installed end of March 2015, in late June, Thermador determined control panel needed to be replaced, 25 days into working with Thermador and their technicians, unreliable service, technician did not install part and had part, second appointment was a no show, third appointment scheduled for July 24 - they can't do any better, we are thirty days into a Star Sapphire dishwasher that does not work, Thermador states their supervisors are too busy to call us back --- VERY DISAPPOINTING - we will not but Thermador and wan't to warn consumers. Thermador did extend our dishwasher warranty by one year - maybe they should install a new one or give us our money back
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.
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