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Dishwashers

Samsung DW80F800UWS
 
Price range:
$548.00 - $808.00
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Summary: This Samsung conventional dishwasher has
  • A soil sensor.
  • An adjustable upper rack.
  • A delayed-start feature.
  • A self-cleaning filter.
  • A stainless-steel interior.
  • All hidden controls.
  • Adjustable tines.
  • Ample flatware slots.
Dividing line
Community icon31 people have reviewed this model.
Type: Conventional dishwashers
User Reviews
User Reviews

 
1.0
So, so disappointed.
12/12/2014
Pros
It Holds My Counter Up
Quiet
Cons
Horrendous Support
Terrible Warranty
Unreliable
Best Uses
Comment:
After our old appliances started to die, we decided to take the plunge and invest in an entire new suite of appliances. I was undecided between the LG and Samsung. I was leaning towards the LG, but a great sale on Samsung persuaded us to go that route.<br /><br />After about 10 months of normal use, some chinks in the Samsung appliances started to show. The control panels seem weak and flimsy (on the stove & microwave as well). The Samsung refrigerator turned out to be louder than our 25 year old Maytag we had replaced. So I was wary before the dishwasher started to act up. <br /><br />It started with a series of errors about incorrect float levels and water supply. After the tech came out, he informed us that the float mechanism was gummed up with soap and that we shouldn't use powder and only use liquid detergent in half the recommended quantity (hint #1: this dishwasher can't handle modern soap). He replaced the float. The errors continued and accelerated immediately. Now a new error is in the mix, saying there was a drain error. The tech came out 4 times and was not able to fix anything. (hint #2: service is terrible) I removed and reinstalled the dishwasher and cleaned it extensively. It worked well for about a week before throwing errors and stopping mid-cycle. After starting each load 2-3x, eventually it would run. Finally, the unit stopped working entirely - no power whatsoever.<br /><br />We are awaiting out 6th visit for an 11 month old dishwasher. I'm frankly more disappointed in Samsung's handling of the service and warranty....just a terrible experience.<br /><br />Take a hard pass on Samsung appliances and look at LG or Bosch.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

 
1.0
If only I could rate 0 stars
12/9/2014
Pros
NONE
Cons
Terrible customer service
Unreliable
Best Uses
Paper weight
Comment:
Absolutely terrible. Didn't work from day one. I contacted Samsung customer service. They were terrible. Took over a week to get a service guy here. Then he replaced multiple parts on multiple occassions. Didn't fix the problem. Asked Samsung to replace it since it obviously wasn't being fixed. They flat out refused and told me that they would keep changing out parts until the service tech said it wasn't fixable. <br /><br />I was pretty surpised at the terrible customer service. Not sure what they think that they're gaining by being so lousy. I was able to convince the original retailer to take it back based on my lousy experience with Samsung. I will never ever buy any Samsung product and will take every opportunity to educate anyone on the terrible customer service.<br /><br />If you're dumb enough to buy a Samsung after reading consumer reports, I sure hope you never have an issue. <br /><br />Don't do it. Save yourself the headache.
How long have you owned it:
A month or less
Bottom Line
No, I would not recommend this to a friend.

 
1.0
Doesn't clear and dry properly
12/9/2014
Pros
Attractive Design
Energy Efficient
Quiet
Cons
Doesn't Clean Thoroughly
Doesn't Dry Well
Best Uses
General Purpose
Smaller Kitchens
Comment:
We have this dishwasher for few month now, and it doesn't clean the dishes properly. We try different programs, different detergent for same result.<br />Also it doesn't dry efficiently. We have to end manually because the dishes is wet.<br /><br />Our old dishwasher, we kept for more than 10 year was doing a really better job.<br /><br />Only good point is that it is quiet
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.
The Samsung DW80F800UWS is part of the Dishwashers test program at Consumer Reports. The Samsung DW80F800UWS Dishwashers features and specs include Interior material, Self-cleaning filter, Sensor, Stainless/SS-look option, Adjustable upper rack, Ample flatware slots, Hidden controls. In our lab tests, Dishwashers models like the Samsung DW80F800UWS are reviewed on Noise, Overall score, Washing, Ease of use, Energy use, Cycle time (min.). Consumer Reports subscribers share reviews of the Samsung DW80F800UWS based on personal experience. The user reviews of the Samsung DW80F800UWS include star ratings, pros, cons, best uses, and a bottom line review to help guide your purchasing decision of the Samsung DW80F800UWS.
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