Samsung FTQ353IWUX information from Consumer Reports

Samsung FTQ353IWUX

Price range:

$899.10 - $999.00

Summary: This Samsung freestanding electric smoothtop range has the following:
• 4 surface cooking elements
• Among surface elements, 2 high-powered element(s).
• Warming element on cooktop
• One or more expandable cooktop elements.
• Convection oven mode.
• Warming drawer.
• Touchpads for setting oven temperature.
• Oven has "steam clean" function for light cleaning.

4 people have reviewed this model.

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Type: 30-inch smoothtop electric ranges

About - Samsung FTQ353IWUX
The Samsung FTQ353IWUX is part of the kitchen range test program at Consumer Reports. In our lab tests, electric range models like the FTQ353IWUX are rated on multiple criteria, such as those listed below. Cooktop high: This reflects how quickly the most powerful element could raise a 6-liter (6 1/3 quart) pot of water from room temperature to a near boil. Cooktop low: This reflects the ability of the lowest power element to melt and hold chocolate without scorching it. We also set the most powerful element to its lowest setting to test its ability to hold a large pot of tomato sauce below a boil. Baking: This reflects the evenness of cookies and cakes in multi-rack baking tests.

About - Samsung FTQ353IWUX

The Samsung FTQ353IWUX is part of the kitchen range test program at Consumer Reports. In our lab tests, electric range models like the FTQ353IWUX are rated on multiple criteria, such as those listed below.

Cooktop high:: This reflects how quickly the most powerful element could raise a 6-liter (6 1/3 quart) pot of water from room temperature to a near boil.
Cooktop low:: This reflects the ability of the lowest power element to melt and hold chocolate without scorching it. We also set the most powerful element to its lowest setting to test its ability to hold a large pot of tomato sauce below a boil.
Baking:: This reflects the evenness of cookies and cakes in multi-rack baking tests.

About This Brand
This midlevel brands sells cooking appliances priced between $1,000 and $2,500. In 2008, Samsung released a range with the SteamQuic cleaning system, a three-fan true-convection range designed to cook food more evenly.
Read our Brand Reliability

About This Brand

This midlevel brands sells cooking appliances priced between $1,000 and $2,500. In 2008, Samsung released a range with the SteamQuic cleaning system, a three-fan true-convection range designed to cook food more evenly.

Read our Brand Reliability

Features & Specs - Samsung FTQ353IWUX
High-power elements The number of surface cooking elements rated at over 2,000 watts. On a smoothtop range, often one or more of the high-power elements is a dual element; you can choose the large element or a smaller element within the larger one for small pots. High-power elements	2
Medium-power elements The number of surface cooking elements rated at over 1,500 watts but not more than 2,000 watts. Medium-power elements	0
Low-power elements The number of surface cooking elements rated from 1,200 to 1,500 watts not including warming-only elements, or those contained within larger expandable elements. Low-power elements	2
Convection mode Has a convection feature that uses a fan or two to circulate heated air, and sometimes an extra heating element. The convection mode can be turned off if you prefer conventional cooking. Convection mode	Yes
Double oven Double oven models have a second oven cavity. Most have a separate small oven above the main one complete with its own controls, door, window, oven light, slide-out rack, and self-clean function. While the upper oven offers easy access, the main oven is relatively low; you'll need to crouch to remove items from lower shelf positions. Other designs convert a single oven into two using a slide-in partition (though with a shared door.) Double oven	No
Cooking drawer Drawer below the main oven that can cook foods (up to a few inches high), as well as warm or heat serving bowls and plates. The cooking drawer has its own temperature control so can be set to cook a dish independent of the main oven. Foods must be lifted up out of the drawer (lacks a slide-out rack), and the drawer requires manual cleaning. Cooking drawer	No
Slide-in Slides between cabinets; unfinished exterior on the sides of the range. The edge of the cooktop overlaps the counter on each side and all controls are on front panel for a built-in look. Slide-in	No
Stainless steel available Many new mainstream ranges come with stainless steel trim or offer a stainless-trim version for an additional $200 or so. Stainless steel available	Yes
More features and specs

User Reviews - Samsung FTQ353IWUX

Consumer Reports User Reviews

Already own it? Write a review

Flower lady

from

N.C.

1.0

I bought a Lemon in this Samsung Range.

1/25/2013

Pros

Attractive Design

Great Features

Cons

Difficult To Clean

Heats slowly

Imprecise Temp Control

Unreliable Performance

Best Uses

Heavy Usage

Comment:

I bought this Range on 07-26-10. This is my first Samsung Appliance. I've had to have control panal, also the start button shorted out. Less, than a week later I was cooking supper, I heard a loud popping sound. When I later went to clean it, the glass top was cracked. I was in total disbelief! My extended warranty sent out a tech to look at it. Denied my claim, like I was being dishonest about how it cracked. I had 3 issues in 4 months. Don't waste your hard earned money on this lemon!

How long have you owned it:

More than six months

Bottom Line

No, I would not recommend this to a friend.

CaseyK

from

Orange Park, Florida

1.0

Bad News

11/16/2012

Pros

Attractive Design

Cons

Difficult To Clean

Best Uses

Comment:

the glass top cracked after 16 months old.............and will cost about the price I paid for the range to repair...........I will never purchase another Samsung product!

How long have you owned it:

More than six months

Bottom Line

No, I would not recommend this to a friend.

Moma32

from

Olympia, WA

1.0

Do Not Buy SAMSUNG

10/17/2012

Pros

Attractive Design

Cons

Difficult To Clean

Heats slowly

Imprecise Temp Control

Messy

Unreliable Performance

Best Uses

Baking

Comment:

I purchased this Samsung stove 2 years ago and it now has a crack that runs through the top of the glass. This is just from daily wear and tear- I did not drop anything on it or had anything unusual happen. It just made a loud pop one day while heating up some soup. Samsung offers a 5 year parts warranty, but want to charge you $300 for labor. Plus $80 for a tech to just come out to your house to verify that you are not lying! Ridiculous. I expect a stove to last longer than 2 years, especially with the type of money it costs, it is a investment. I would also like to add that the customer service department at Samsung is horrible. When I was explaining my situation the lady rudely interrupted me and gave me a different number to call to set up an appointment for labor and installation. It seemed as if she wasn't listening at all. I will not be buying Samsung anything from this point on. They overcharge for products that are NOT quality and will not last. I will be using the money, instead of fixing this hunk of junk, to buy a new GAS stove. I have found that glass tops are impossible to keep clean without hours of scrubbing and are scratched very easily. You also are not allowed to use a pressure canner on them or a cast iron skillet. NOT worth it. Another thing to mention- if the electricity goes out in a storm, a gas stove will work and heat you up a cup of hot cocoa. With an electric stove you are left in the cold. Just something to think about. And unless you want to buy cheap products and then have to deal with horrible customer service that gets you nowhere except wastes your time- then DO NOT BUY SAMSUNG.

How long have you owned it:

More than six months

Bottom Line

No, I would not recommend this to a friend.

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