6 people have reviewed this model.
| About - Samsung FTQ387LWGX |
|---|
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The Samsung FTQ387LWGX is part of the kitchen range test program at Consumer Reports. In our lab tests, electric range models like the FTQ387LWGX are rated on multiple criteria, such as those listed below.
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| About This Brand |
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This midlevel brands sells cooking appliances priced between $1,000 and $2,500. In 2008, Samsung released a range with the SteamQuic cleaning system, a three-fan true-convection range designed to cook food more evenly. |
| Read our Brand Reliability |
| Features & Specs - Samsung FTQ387LWGX | |
|---|---|
High-power elements |
2 |
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Medium-power elements |
0 |
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Low-power elements |
2 |
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Convection mode |
Yes |
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Double oven |
No |
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Cooking drawer |
No |
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Slide-in |
No |
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Stainless steel available |
Yes |
| More features and specs | |
Consumer Reports User Reviews
Already own it? Write a review
large family cook
2/26/2013
Pros
Heats Up Quickly
High-Powered Burners
Large Surface Area
Cons
Difficult To Clean
Imprecise Temp Control
Messy
Unreliable Performance
Best Uses
Comment:
Attractive range. It is a Samsung, it looks great but performs poorly. Oven sensor bad after two years. Oven temps are very unreliable, sometimes things will burn and other times will be terribly undercooked. Cook top heats up fast but is very poor at low temps/simmering. Self cleaner works well. Faulty design allowing moisture to get between the panes of glass on oven door. Always have drips between panes. Stainless very difficult to clean. Cook top scratches extremely easily. We are very careful and the top has several deep scratches. I have had major problems with all my Samsung appliances some lasting less than three years. Samsung customer service seems to think this is fine. Very disappointing.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
Great Range!
11/23/2012
Pros
Attractive Design
Easy To Clean
Heats Up Quickly
High-Powered Burners
Large Surface Area
Cons
None really
Best Uses
Baking
Comment:
Purchased after our Kenmore died from old age. We read the reviews on glass tops and were concerned about being able to keep it clean and unscratched. Our concerns were unfounded as this range has worked great! It works as advertised, is easy to use, is relatively easy to clean, and has accurate cooking temperatures. The hidden oven element makes cleaning much easier. A minor drawback is that when the clock timer is set only the time remaining is shown, not the actual time. We have not used the warming drawer other than for storage, but with the holiday feasts coming up we are going to give the warming function a try. We helped ourselves out by taking a few minutes as a family and going over basic care of the stove (don,t drop pans on it, don't use pans that scratch, keep it clean, etc). We are now considering other Samsung appliances for our kitchen!
How long have you owned it:
More than six months
Bottom Line
Yes, I would recommend this to a friend.
Not as great as I expected
11/19/2012
Pros
Attractive Design
Large Surface Area
Cons
Heats slowly
Imprecise Temp Control
Best Uses
Comment:
Takes much longer for foods to bake. Have trouble keeping foods from buring on the cooktop even at the lowest setting. Also, had a spill that went between the glass in the door. I was told that I would need to schedule a time for a tech to come out and clean it. That was almost a year ago and just this weekend, I removed two screws from the door and it opened enough for me to clean the glass WITHOUT a service call. The door is not designed very well if it allows a spill to go inside the door onto the glass. I guess I expected better from Samsung.
How long have you owned it:
More than six months
Bottom Line
Other User Reviews
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