12 people have reviewed this model.
| About - Kenmore Elite 7915[9] |
|---|
|
The Kenmore Elite 7915[9] is part of the microwave oven test program at Consumer Reports. In our lab tests, countertop microwave oven models like the Elite 7915[9] are rated on multiple criteria, such as those listed below.
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| About This Brand |
|---|
This brand, sold at Sears, offers a wide number of countertop microwave ovens, with prices ranging from $70 to $350. Capacities are from 1 to 2 cubic feet, and some models provide convection cooking. Kenmore over-the-range models measure about 1.5 to 2.0 cubic feet and have wattage ratings of 900 to 1,200; they cost $200 to $800. Sears offers a wide range of OTR ovens and sells a model with GE's Advantium speed-cook technology. |
| Features & Specs - Kenmore Elite 7915[9] | |
|---|---|
Claimed capacity (cu. ft.) |
1.5 |
|
Watts |
1200 |
|
Convection mode |
No |
|
Sensor |
Yes |
|
Detailed prompts |
Yes |
|
Stainless/SS-look option |
Yes |
| More features and specs | |
Consumer Reports User Reviews
Already own it? Write a review
(1 of 1 customers found this review helpful)
Broke in 6 Months - Bad Customer Care
2/20/2013
Pros
Easy To Install
Powerful
Cons
Unreliable
Best Uses
Heating Liquids
Leftovers
Comment:
Stopped working after six months! A welcome step up from our last microwave - with the exception that the previous microwave worked adequately for over seven years and this one failed after six months.<br /><br />Now I have to drive my defective micro to a Sears service center 30 minutes away and wait who-knows-how-long for a repair/replace.<br /><br />I must comment on my encounters with Sears' abysmal customer service reps and unsatisfactory repair options. Call center had so much background noise I could not propelry hear the call center agent. After mentioning this to the agent I was abruptly placed on hold, then my call was disconnected. Called back and got a male supervisor, Rozz who was very passive-aggressive, asking me if I just assumed I was disconnected from my original call! He did not seem to undertand or care that Sears delivers such poor after-purchase care. I will avoid Sears for future purchases.
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.
(2 of 2 customers found this review helpful)
Irritating-poor quality. and service.
1/16/2013
Pros
Attractive Design
Cons
Unreliable
Best Uses
Frozen Food
Quick Meals
Comment:
I have had it just over 4 mo. The first time it quit, it restarted by itself. ?! The second time it quit midcycle,it restarted an hour later when in the process of wiping out,I rotated the turntable. This time it hasn't restarted. Sears tells me that w/o a service contract, we must pay $40, refundable if it is defective, carry it in to them and wait at least 2 weeks for it to return. Disgusting service on an almost new product!!!!
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.
(3 of 4 customers found this review helpful)
Dead out of the box!
12/30/2012
Pros
Cons
Best Uses
Comment:
We bought this microwave this afternoon. It was dead right out of the box. There won't be any repairman. I'm taking it back tomorrow for a full refund. I will go someplace else and buy another piece of junk (microwave) and see what happens with that.
How long have you owned it:
A month or less
Bottom Line
No, I would not recommend this to a friend.
Other User Reviews
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