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Refrigerators

Samsung RF31FMESBSR
 
Price range:
$2,795.40 - $3,799.99
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Summary: This 30.5 cu.-ft. four-door French-door b Samsung RF31FMESBSR refrigerator has
  • an external water dispenser equipped with a built-in sparkling water maker from Sodastream  
  • dual evaporators
  • a door open alarm
  • a built-in water filter
  • spillproof shelves
  • ice storage in its refrigerator
  • digital controls on its front door that show actual temperature
Dividing line
Community icon9 people have reviewed this model.
Type: Four-door French-door bottom-freezers
About - Samsung RF31FMESBSR

The Samsung RF31FMESBSR is part of the refrigerator test program at Consumer Reports. In our lab tests, bottom freezer refrigerator models like the RF31FMESBSR are rated on multiple criteria, such as those listed below.


Temperature performance:
This combines results of tests measuring the accuracy of initial temperature settings along with how well a model 1) kept optimum temperatures in the refrigerator and freezer at the same time; 2) kept temperatures even throughout each compartment; 3) kept temperatures constant despite changes in room temperatures; and 4) maintained set temperatures even with very high room temperatures.

Energy efficiency:
This reflects electricity consumption (based on our tests) per cubic foot of measured usable storage space. For example, two models with the same energy cost per year may have different energy efficiencies -- the unit with more storage space being more efficient.

Noise:
Noise level was measured when the compressor started up and during steady running. Subjective judgments by a panel of listeners supplemented our noise-meter readings.
About This Brand

Samsung's new bottom-freezer French-door refrigerators will come with new easy-open door systems, foldaway shelves, LED lighting, and dual evaporators. It's expected to be debuting the largest French-door model in the U.S. market with its 29-cubic-foot refrigerator.

Read our Brand Reliability
Features & Specs - Samsung RF31FMESBSR
info Claimed capacity (cu. ft.) 30.5
info Cabinet-depth model No
info French-door style Yes
info Water dispenser External
info Stainless/SS-look option Yes
More features and specs
User Reviews - Samsung RF31FMESBSR
User Reviews
Already own it? Write a review
(2 of 2 customers found this review helpful)
 
1.0
ice maker failed
6/21/2014
Pros
Attractive Design
Customizable Shelving
Easy Access
Energy Efficient
Holds Temperature Well
Space For Tall Items
Cons
Bad Ice Maker
Noisy
Best Uses
Small Kitchens
Comment:
it keeps things cold like it should. Ice maker is incredably noisy but now after 3 years it has quit working so I guess the noise will stop. trying to decide whether to spend $500 to repair it or just buy a more reliable product
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(4 of 5 customers found this review helpful)
 
1.0
Underwhelming overall
5/17/2014
Pros
Attractive Design
Easy Access
Cons
Bad Ice Maker
Limited Shelving Options
Noisy
Not Cold Enough
Best Uses
Comment:
Really noisy. The reason per Samsung: dual cooling. Sorry, that is a feature, not a reason, and definitely not acceptable. It wakes us up at night and our room is 157.3 feet from it. The ice maker is consistently underpowered. There is a cube ice option, but I defy you to actually get cubes out of it, more like large and small crushed ice. You cannot lower the temp in the main compartment, only the deli drawer. The exterior finish is different from all other stainless steel appliances I have ever owned. Do not use stainless steel cleaner on it, or you will be cleaning for months. Freezer compartment tray is annoyingly attached, it doesn't operate independently of the drawer. For $3400, you can and should do much better to buy something else. I replaced my wonderful reliable 12 year old Electrolux with this garbage, I sincerely regret selling it as I would much rather have it back.
How long have you owned it:
One-to-three months
Bottom Line
No, I would not recommend this to a friend.
(7 of 7 customers found this review helpful)
 
4.0
Only One Major Issue
4/18/2014
Pros
Attractive Design
Customizable Shelving
Energy Efficient
Excellent Design
Excellent Space Utilizati
Great Use Of Space
Holds Temperature Well
Love The Cold Sparkling W
Quiet
Cons
Bad Ice Maker
Best Uses
Comment:
Installation Warning: Retailers may not tell you that Samsung requires sufficient space around the unit, and there is a warning label SPECIFICALLY saying NOT to put it in a cabinet; it's free-standing only. I would be concerned that if I placed the unit in a cabinet and the compressor or other major part failed, Samsung would rightly say the warranty was voided by improper installation.<br /><br />OK, now the good parts...<br /><br />We love this fridge. It's everything CR's review said it would be. Its flexible interior is terrific. However, there are 2 notable design flaws with the ice maker. First, if you want a lot of ice from the bin, it requires you push a button and pull towards you and downward. Not convenient, but not a deal breaker. What has caused us to exchange the fridge is the ice dispenser. It is incapable of dispensing a cube (actually, half-moon) without crushing and spitting them out of the dispenser.<br /><br />I called Samsung and they sent a tech to examine. He declared it a design fault because the orifice through which the ice passes is too small for the speed of the auger. Thus, all cubes are pressed against the metal cutters for crushed ice.<br /><br />I again called Samsung and they immediately sent me a replacement ice maker, but it did exactly the same thing. <br /><br />I called again and they offered to send another tech. Then they called a few hours later and told me they were authorizing a return so that I could get an entire replacement of the same unit, another one of their fridges, or another brand at no cost to me.<br /><br />CUSTOMER SERVICE: In my many interactions with Samsung I was always treated with respect, concern, and consideration. Their representatives were knowledgeable, customer-focused, and congenial. While I am disappointed that we cannot keep the fridge, I will buy Samsung products whenever possible based on this customer service experience.
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.
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