(9 of 10 customers found this review helpful)
Very nice fridge ~ Not perfect.
Holds Temperature Well
Nice Freezer Layout
Bad Ice Maker
Limited Shelving Options
We've had this beautiful Samsung fridge for about 4 months now. This is our 2nd, after having had the big-box store we purchased it at replace the 1st one, which had all sorts of temperature consistency problems, in each of the 3 storage areas.<br /><br />The 1st one had unacceptable variations in temp in the main fridge - as much as 8-10 degrees different between the top shelf (near the cold air vents) and the bottom (tested over numerous time periods, using 3 different fridge-calibrated thermometers that I went out and purchased because we couldn't believe it was off by that much). The middle/deli drawer was better, but the temp still varied far too much throughout the day. And the freezer would range (after being closed for hours) from -2 F. to + 10F. Not good... leads to formation of ice crystals and tends to result in freezer burn. Basically, the entire temp system was off - and - the front digital display always showed the same desired temp, and never reflected the actual temps, as was intended. After the 1st fridge was swapped out, the 2nd has been great, with respect to maintaining/displaying the proper temperatures.<br /><br />SO.... day-to-day usage impressions.... negative first: This is NOT a quiet fridge. It's not horrible, but there is a very definite, low-frequency vibration that comes from the dual evaporators. It does take some getting used to, but just happens to be a such a frequency as to draw notice, including from guests. It's mostly obvious when the kitchen is quiet, but we can still hear (and feel it somewhat) when the tv is on in the adjacent room. Also, every now and then, there is a loud CRACK sound that comes from the kitchen - we can hear it all over the main floor of our house, and it happens at random intervals. After stalking our fridge for a while, we've determined it is when the ice maker is getting ready to dispense the cubes into the reservoir. The first few times we heard it, we thought someone had broken something in the kitchen. It's not a big deal, now that we know what it is... it's just somewhat unsettling, and it seems like a fridge should not be making sounds like this.<br /><br />Another aspect of the ice maker - it does not do a good job of dispensing simple ice cubes. Crushed ice is great - no problems at all. However, when whole ice cubes are selected, very seldom does it actually dispense WHOLE ice cubes. Most often, it is a combo of cubes and crushed. In looking closely at the ice reservoir mechanism, it is clear to see that the ice cubes are tightly packed around the metal spiral bar that draws them towards the front when the ice maker is activated by the user. The flap that determines whether the cubes fall straight out or are sent through the crusher is not very large, and large clumps of cubes get compressed against that part of the unit, resulting in crushed along with the cubes, even when cubes are selected. Only one person in our household uses cubes, so if the cubes are clumped together (as tends to happen, if not used as often), you are guaranteed to receive crushed ice, regardless of what you select on the panel.<br /><br />Front door Water, Ice and Sparkling selectors - First of all, let me say I was attracted to the Sodastream feature, as we use a lot of seltzer water in our house. It works exactly as advertised and we are extremely happy with its performance (and it will save quite a bit of $ over the course of a year). The one thing we do NOT like about the in-door selectors is the positioning - where one needs to press a glass to dispense the selection. The water dispenser is fine - one uses the bottom or main part of a glass to dispense plain water, which is angled back towards the glass, to minimize splashing/spillage. However - the depressor for the shared crushed/cubed ice OR sparkling water feature (a button determines which of the 3 is dispensed with the 2nd dispenser) is in FRONT of the water dispenser, and is only about 1/2 the length of the water dispenser. This forces the user to place only the top rim of the glass against the dispenser for the ice or sparkling water to come out. This is VERY unsanitary - who wants to have their glass, where their mouth will be/has been, pressing against the dispenser, which has been in contact with everyone else's glass (and mouths)?!? HORRIBLE design - can't even believe Samsung put it out this way. 2 side-by-side dispensers would have been much better, or anything other than this design. By far, the worst design flaw in this model. To be fair, with respect to full disclosure, we have a child with severe food allergies - so we are more sensitive to cross-contamination issues, but still - no one would want to be placing their mouth on a glass that has basically had someone else's mouth on it.<br /><br />Tall items - There is NOT a lot of room for tall items (1/2-gallon of milk, large juice bottles, wine bottles, etc.) in the main fridge. The right-hand door pocket is very deep and large, but for more temperature-sensitive items, such as milk, they are usually recommended to be in the main fridge. In fact, really, the only way to get tall items into this fridge is to either slide back the top right glass shelf (what we do), or to flip up the top left shelf (wastes a lot of space for daily use).<br /><br />Now for the GOOD points - Great size! Lots of variations of shelf placement. HUGE/DEEP fruit/veggie drawers. LOVE the middle deli drawer for quick-reach items and kid-friendly height. Great freezer layout w/ strong slider drawers inside that automatically re-engage with the main freezer drawer when closed an re-opened. Nice small shelf in the freezer drawer for lunch-sized ice packs, etc. Holds a LOT of food, including large, bulky-sized boxes/bags in the bottom. Very surprising how much it holds compared to other bottom-freezer models.<br /><br />The fridge door (right-hand side only... Sodastream and icemaker take up a lot of the left) pockets are the largest I've ever seen.... 1/2 gallon of milk + cans, condiments or bottle of wine in FRONT of it - about 1.5x the depth of most door pockets. No formal butter drawer/holder, but it fits nicely on the smaller left-hand side pocket area.<br /><br />Lighting is amazing... so nice to be able to see just about every corner of the fridge. Can't say enough about how much USABLE space there is for large dishes, etc. The extra size made us decide not to keep our old fridge for the garage - just no need - this thing holds a lot! It is a behemoth - sticks out about 5 past counter-depth... but it's attractive and doesn't seem to be an eyesore.<br /><br />Cleaning is much easier than we thought it would be, for true stainless steel. The delivery people demonstrated one of those orange citrus oil sprays (removes sticky stuff, gum and everything else from surfaces, carpeting, clothing, etc.- you know the stuff). It seemed counter-intuitive to put an citrus oil-based product on the fridge (sprayed onto a clean microfiber cloth - NOT directly on the fridge), but it takes the food marks and fingerprints off immediately (!) - do wipe it on with the grain of the stainless steel, and do let it dry for about 20-30 minutes if it looks like it's streaky - it'll be spotless and not at all greasy. Amazing how quickly it cleans up - and it is beautiful!<br /><br />Ok, so as for the Sodastream feature, specifically - it does EXACTLY as advertised. And there are 3 levels of carbonation... the first 2 are very light, and the 3rd (what we use) is described as similar to Perrier by Samsung. It is definitely not as strong as popping open a cold soda or beer, but it is definitely fizzy enough for using with any mixer (including 50/50 w/ juice or pre-made syrups - does not taste at all diluted - great for Italian sodas, too). Can't say enough about it. The CO2 cartridge fits inside the left fridge door - so far, after almost 4 months of regular usage, we haven't used the entire cartridge yet - good for approx 60 liters of carbonated water, which is stored in a separate reservoir, within the left fridge door (approx 1 liter +, at a time). When empty, it takes about 15-20 mins for the sparkling water to recharge in the reservoir, and it seems to hold for an entire week (we came back from vacation after a week and it was still charged properly, and had not gone flat).<br /><br />So, all in all, a bit quirky in the noise department (but definitely not a deal-breaker, unless someone is really picky about their fridge being silent - in which case, don't buy this model), ice dispensing isn't perfect (and I still hate the water/sparkling/ice dispenser format - we use our fingers to depress the dispensers, rather than the rim of the glass, and just sanitize it regularly), but it's a big, bright, beautiful fridge, which TONS of storage space, maintains consistent temps (once we got one that worked correctly) and has the great sparkling water feature. Would highly recommend it to anyone who could see past it's few shortcomings (and an occasional bump in the night.).
How long have you owned it:
Yes, I would recommend this to a friend.