The Whirlpool GB9FHDXW[S] is part of the refrigerator
test program at Consumer Reports. In our lab tests, bottom freezer refrigerator
models like the GB9FHDXW[S] are rated on multiple criteria, such as those listed below.
This combines results of tests measuring the accuracy of initial temperature settings along with how well a model 1) kept optimum temperatures in the refrigerator and freezer at the same time; 2) kept temperatures even throughout each compartment; 3) kept temperatures constant despite changes in room temperatures; and 4) maintained set temperatures even with very high room temperatures.
This reflects electricity consumption (based on our tests) per cubic foot of measured usable storage space. For example, two models with the same energy cost per year may have different energy efficiencies -- the unit with more storage space being more efficient.
Noise level was measured when the compressor started up and during steady running. Subjective judgments by a panel of listeners supplemented our noise-meter readings.
About This Brand
Brands under the Whirlpool umbrella include Maytag, Amana, KitchenAid, Jenn-Air, and Whirlpool, all of which offer French-door models in addition to other types. Whirlpool refrigerators are known for measured-fill dispense systems on their water dispensers.
Claimed capacity (cu. ft.) Claimed capacity is the manufacturer's estimate of the volume, in cubic feet, of interior space.
Claimed capacity (cu. ft.)
Cabinet-depth model Cabinet-depth models usually measure 27 to 28 inches deep, not quite flush with the cabinets, but at least three inches shallower than many standard 36-inch-wide models. You can get models with stainless exteriors or panel kits.
French-door style French door models are bottom-freezer refrigerators whose upper compartments have two narrow doors that open similarly to the doors of a side-by-side refrigerator. These narrower doors use less space in front of the refrigerator when opened, and allow access to either or both sides of the full-width fresh-food compartment. Typically more expensive, French-door models are usually 36 inches wide, though some newer models are 33 inches wide.
Water dispenser It is normally located in the fresh food compartment.
Stainless/SS-look option Stainless steel is stylish but it shows fingerprints. Another option: a vinyl-covered metal finish that gives you a stainless-steel look but resists smudging.
I am extremely dissatisfied with my Whirlpool refrigerator. After less than two years, the entire cooling system has gone out basically rendering it a piece of trash. Unfortunately, Whirlpool is only going to absorb the cost of parts, so I still have to shell out $4–500 to have a refrigerator repaired that is nearly new. This is not acceptable. I will never purchase a Whirlpool appliance again.
How long have you owned it:
By Country Boy
from SW Ontario
(11 of 11 customers found this review helpful)
Leak problem can be fixed
Holds Temperature Well
Space For Tall Items
There is a problem with Whirlpool Gold refrigerators leaking water from the defroster onto the floor. Here's what the problem is, and the solution.<br /><br />There is a plastic tube that drains water from the defrost in the fridge to the evaporator pan underneath the fridge. On the bottom of this tube is a grommet (a simple soft plastic valve that is designed to be pushed open by water pressure and let water out, then close). The grommet is necessary to prevent air from backing up into the fridge and causing frosting. Unfortunately, over time, enough grunge flows out of the tube to prevent the grommet from opening. Then water backs up and drains into the bottom freezer compartment, then onto the floor.<br /><br />Whirlpool tells its service technicians to replace the grommet, which is fine if you want the problem to reappear in six months to a year. Our technician clipped about 1/16 inch off the bottom of the grommet. He says he's been doing this for a couple years and hasn't had any problems. So:<br /><br />Turn off the freezer of the fridge. Empty the bottom freezer compartment and remove the shelves and door. CAREFULLY break up and remove ice on the bottom of the freezer. Remove the evaporator cover panel at the back of the freezer compartment. CAREFULLY remove ice from the evaporator. Pour about one cup of hot water into the metal trough at the bottom of the evaporator. Leave freezer open to melt ice while you fix the grommet.<br /><br />Or, if you have another fridge or a helpful neighbour, empty the fridge and freezer, unplug the fridge for a day to thaw the ice buildup, and mop it up from the bottom of the freezer with a towel. Then fix the grommet.<br /><br />Pull the fridge forward from the wall. Remove the compressor cover panel at the bottom of the back of the fridge. Pull the grommet off the bottom of the plastic tube. Clip about 1/16 inch off the bottom of the grommet. Replace the grommet. Reassemble the freezer and turn it on.<br /><br />Or, if you're a techno-coward like me, hire a technician to fix it for about $100.<br /><br />Otherwise we're happy with the fridge after three years.