Whirlpool GB9FHDXW[S] refrigerator

Approximate retail price:
Summary: This 18.5 cu.-ft. conventional bottom-freezer Whirlpool GB9FHDXW[S] refrigerator has
  • spillproof shelves
  • digital controls
Dividing line
Community icon2 people have reviewed this model.
Type: Conventional bottom-freezers
About - Whirlpool GB9FHDXW[S]

The Whirlpool GB9FHDXW[S] is part of the refrigerator test program at Consumer Reports. In our lab tests, bottom freezer refrigerator models like the GB9FHDXW[S] are rated on multiple criteria, such as those listed below.

Temperature performance:
This combines results of tests measuring the accuracy of initial temperature settings along with how well a model 1) kept optimum temperatures in the refrigerator and freezer at the same time; 2) kept temperatures even throughout each compartment; 3) kept temperatures constant despite changes in room temperatures; and 4) maintained set temperatures even with very high room temperatures.

Energy efficiency:
This reflects electricity consumption (based on our tests) per cubic foot of measured usable storage space. For example, two models with the same energy cost per year may have different energy efficiencies -- the unit with more storage space being more efficient.

Noise level was measured when the compressor started up and during steady running. Subjective judgments by a panel of listeners supplemented our noise-meter readings.
About This Brand

Brands under the Whirlpool umbrella include Maytag, Amana, KitchenAid, Jenn-Air, and Whirlpool, all of which offer French-door models in addition to other types. Whirlpool refrigerators are known for measured-fill dispense systems on their water dispensers.

Read our Brand Reliability
Features & Specs - Whirlpool GB9FHDXW[S]
info Claimed capacity (cu. ft.) 18.5
info Cabinet-depth model No
info French-door style No
info Water dispenser No
info Stainless/SS-look option Yes
More features and specs
User Reviews - Whirlpool GB9FHDXW[S]
User Reviews
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Don't Buy This Product
Attractive Design
Easy Access
Best Uses
I am extremely dissatisfied with my Whirlpool refrigerator. After less than two years, the entire cooling system has gone out basically rendering it a piece of trash. Unfortunately, Whirlpool is only going to absorb the cost of parts, so I still have to shell out $4–500 to have a refrigerator repaired that is nearly new. This is not acceptable. I will never purchase a Whirlpool appliance again.
How long have you owned it:
Bottom Line
(11 of 11 customers found this review helpful)
Leak problem can be fixed
Attractive Design
Customizable Shelving
Easy Access
Energy Efficient
Holds Temperature Well
Space For Tall Items
Best Uses
There is a problem with Whirlpool Gold refrigerators leaking water from the defroster onto the floor. Here's what the problem is, and the solution.<br /><br />There is a plastic tube that drains water from the defrost in the fridge to the evaporator pan underneath the fridge. On the bottom of this tube is a grommet (a simple soft plastic valve that is designed to be pushed open by water pressure and let water out, then close). The grommet is necessary to prevent air from backing up into the fridge and causing frosting. Unfortunately, over time, enough grunge flows out of the tube to prevent the grommet from opening. Then water backs up and drains into the bottom freezer compartment, then onto the floor.<br /><br />Whirlpool tells its service technicians to replace the grommet, which is fine if you want the problem to reappear in six months to a year. Our technician clipped about 1/16 inch off the bottom of the grommet. He says he's been doing this for a couple years and hasn't had any problems. So:<br /><br />Turn off the freezer of the fridge. Empty the bottom freezer compartment and remove the shelves and door. CAREFULLY break up and remove ice on the bottom of the freezer. Remove the evaporator cover panel at the back of the freezer compartment. CAREFULLY remove ice from the evaporator. Pour about one cup of hot water into the metal trough at the bottom of the evaporator. Leave freezer open to melt ice while you fix the grommet.<br /><br />Or, if you have another fridge or a helpful neighbour, empty the fridge and freezer, unplug the fridge for a day to thaw the ice buildup, and mop it up from the bottom of the freezer with a towel. Then fix the grommet.<br /><br />Pull the fridge forward from the wall. Remove the compressor cover panel at the bottom of the back of the fridge. Pull the grommet off the bottom of the plastic tube. Clip about 1/16 inch off the bottom of the grommet. Replace the grommet. Reassemble the freezer and turn it on.<br /><br />Or, if you're a techno-coward like me, hire a technician to fix it for about $100.<br /><br />Otherwise we're happy with the fridge after three years.
How long have you owned it:
More than six months
Bottom Line
Yes, I would recommend this to a friend.
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