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Refrigerators

Samsung RF263BEAE[SR]
 
Price range:
$1,879.00 - $2,399.99
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Summary: This 25.6 cu.-ft. three-door french-door bottom-freezer Samsung RF263BEAE[SR] refrigerator has
  • an external water dispenser
  • dual evaporators
  • a door open alarm
  • a built-in water filter
  • spillproof shelves
  • ice storage in its refrigerator
  • digital controls on its front door
Dividing line
Community icon4 people have reviewed this model.
Type: Three-door French-door bottom-freezers
User Reviews
User Reviews

 
2.0
bad design
2/13/2014
Pros
Quiet
Cons
Poor Layout
Best Uses
Big Families
Comment:
as home use bought as a home refg. bought as a scratch and dent and was told that I could get a warnty when I got home pluged in it started but it would not cool and put in for a warnty and the oked it and sent out a tec. to repair but when got there he said the part in freezer that they do not worn about was busted and it happens a lot because of no worning for part it has to be replaced the frig. and it should not have been put on marked for sale should have been sent back for tare down so he put in for replace but they got ahold of me and said that sence I bought as a rehab rifg. they would not warnty so I have to fix it myself when I find part they have a bad design with no worning of damage to part where it is in freezer area
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.

 
1.0
RF263BEAESR
1/12/2014
Pros
Easy Access
Cons
Bad Ice Maker
Not Cold Enough
Unreliable
Best Uses
none
Comment:
After much research, we bought this refrigerator in late January 2013. First one delivered was dented, so we rejected it and received a second one about a week later. The delivery crew kinked the water line when installing the second one. After a hassle with Samsung, a repair man was dispatched to re-install the water line. It has never delivered anything approaching a whole ice cube on the cube setting. The layout of the interior has generally worked for us. After about 8 months, we replaced the filter and the water dispenser developed a very slow drip. Following the Samsumg manual's instructions and online DIY advice sites have not fixed the drip (due to air in the water line??). <br /><br />After less than a year, the freezer started failing and the ice maker operator became intermittent. We contacted Samsung and their first question was: is there 2 inches of free space around all sides of the unit (yes there is). Samsung customer support is a very bureaucratic. At this point, ice in the freezer is melting and it can't keep bread frozen. We are awaiting a refund but we are stuck with the unit until the refund is approved. Think twice before investing in this unit and hope you never need to deal with Samsumg customer service.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

(2 of 2 customers found this review helpful)
 
1.0
Don't buy it!
8/23/2013
Pros
Attractive Design
Easy Access
Cons
Unreliable
Best Uses
Comment:
We have had this refrigerator for 3 years and have already had 3 breakdowns, each costing about $300 to repair. Every time we repaired, we had to wait 2 weeks for the parts because nobody carries them, even in a big city like San Francisco. I don't have time to go into everything, but let's just say ditto on the last review; same things happened to mine. And the last straw is the circuit board of the refri blew out because of a power surge. We also are going to cut our losses and get another refri.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
The Samsung RF263BEAE[SR] is part of the Refrigerators test program at Consumer Reports. The Samsung RF263BEAE[SR] Refrigerators features and specs include Stainless/SS-look option, Water dispenser, Cabinet-depth model, French-door style, Claimed capacity (cu. ft.). In our lab tests, Refrigerators models like the Samsung RF263BEAE[SR] are reviewed on Energy cost/yr. ($), Temperature performance, Ease of use, Energy efficiency, Freezer usable capacity (cu. ft.), Exterior depth (in.), Exterior height (in.), Total usable capacity (cu. ft.), Fridge usable capacity (cu. ft.), Exterior width (in.), Noise, Overall score. Consumer Reports subscribers share reviews of the Samsung RF263BEAE[SR] based on personal experience. The user reviews of the Samsung RF263BEAE[SR] include star ratings, pros, cons, best uses, and a bottom line review to help guide your purchasing decision of the Samsung RF263BEAE[SR].
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