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Refrigerators

Whirlpool Gold GB2FHDXW[Q]
 
Approximate retail price:
$1,199.99
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Summary: This 21.9 cu.-ft. conventional bottom-freezer Whirlpool Gold GB2FHDXW[Q] refrigerator has
  • spillproof shelves
  • digital controls
Dividing line
Community icon48 people have reviewed this model.
Type: Conventional bottom-freezers
User Reviews
User Reviews

 
1.0
Terrible reliability
12/10/2014
Pros
Easy Access
Cons
Noisy
Unreliable
Best Uses
Comment:
Have owned for 2 years 11 months. 4 failures in less than 3 years is inexcusable. It's currently dead again! Unless you like living out of an ice box do not buy a Whirlpool.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

(1 of 1 customers found this review helpful)
 
1.0
Highly dissappointed in Whirlpool!
9/25/2014
Pros
Cons
Poor Design Of Drain Line
Best Uses
Comment:
On 07/24/2012, we purchased a Whirlpool refrigerator from a local store, freezer on the bottom type. It seemed to be working perfectly except for discovering the ice maker arm in the up/off position quite often when the ice bin had very little ice in it. Then in August 2014, we began discovering little pools of water on the floor in front of the refrigerator. We thought possibly someone had dropped some ice and not picked it up so it melted and left the pool of water. After we discovered the third pool of water, we started investigating to see where the water was coming from. We found underneath the baskets in the freezer, the entire bottom was a sheet of ice. Of course, the refrigerator was out of warranty so my husband started conducting research on the internet and YouTube to see if he could figure out what might be wrong. He found that this is a known issue with this brand and several others. Upon researching, he found a replacement for the duckbill type drain plug on the back was necessary as well as defrosting the frozen drain lines. Replacement part: Tube-Drain by Whirlpool, W10619951 (AP5780744) which cost $21.46 + $6.95 shipping for a total of $28.41. He spent approximately 2 hours working to replace the part and thaw the frozen lines and had it back in good working order. This also seemed to have alleviated the ice maker arm from staying in the up/off position also. We have not encountered any other issues. I contacted Whirlpool to ask for reimbursement for the $28.41 spent on repairing it ourselves but was denied. The really, really sad part is that we, my husband and I, could afford to call a repair man if need be but there are countless individuals who would not have the financial resources to have their brand new, yes, BRAND NEW/LESS THAN TWO YEARS OLD, refrigerator repaired nor would they have the knowledge or resources to do it themselves. This being said, I doubt that I would recommend this refrigerator to anyone!
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

 
1.0
Do not buy this refrigerator!
9/18/2014
Pros
Attractive Design
Customizable Shelving
Quiet
Space For Tall Items
Cons
Not Energy Efficient
Unreliable
Best Uses
Comment:
Before I buy anything, I look to Consumer Reports. Unfortunately, this time around, the recommendation was highly inaccurate. This is the worst refrigerator I have ever owned. The common issue of water draining into the bottom and freezing into an ice sheet was just the beginning. That was fixed by a repairman. The refrigerator then stopped defrosting itself, causing it to stop cooling efficiently. Unfortunately, I had just gone shopping for company, and I had to throw away $175 worth of groceries. Also, my power bill went up by $100 that month, as the fridge wouldn't stop running. I thought maybe one of my kids just forgot to close the freezer drawer all the way (as it can be heavy), which caused the coils to freeze, so I left the refrigerator unplugged until it defrosted, and then I plugged it in. It was working! For awhile. Then it froze up AGAIN. More lost groceries. Another outrageous power bill. So, I defrosted it AGAIN. And it worked again. Until it stopped working. I had to call a repairman ($75 American Home Shield fee), and he had to replace several parts. Now waiting to see if everything is going to work.<br /><br />In short, this refrigerator has been quite costly, between the lost groceries, the high power bills, and the fees for repairs. <br /><br />I would never recommend this appliance to anyone, and I think CR should rescind their recommendation.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
The Whirlpool Gold GB2FHDXW[Q] is part of the Refrigerators test program at Consumer Reports. The Whirlpool Gold GB2FHDXW[Q] Refrigerators features and specs include Claimed capacity (cu. ft.), Stainless/SS-look option, Water dispenser, Cabinet-depth model, French-door style. In our lab tests, Refrigerators models like the Whirlpool Gold GB2FHDXW[Q] are reviewed on Noise, Overall score, Energy cost/yr. ($), Temperature performance, Ease of use, Energy efficiency, Freezer usable capacity (cu. ft.), Exterior depth (in.), Exterior height (in.), Exterior width (in.), Total usable capacity (cu. ft.), Fridge usable capacity (cu. ft.). Consumer Reports subscribers share reviews of the Whirlpool Gold GB2FHDXW[Q] based on personal experience. The user reviews of the Whirlpool Gold GB2FHDXW[Q] include star ratings, pros, cons, best uses, and a bottom line review to help guide your purchasing decision of the Whirlpool Gold GB2FHDXW[Q].
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