The Samsung T9000 RF32FMQDBSR is part of the refrigerator
test program at Consumer Reports. In our lab tests, french-door refrigerator
models like the T9000 RF32FMQDBSR are rated on multiple criteria, such as those listed below.
This combines results of tests measuring the accuracy of initial temperature settings along with how well a model 1) kept optimum temperatures in the refrigerator and freezer at the same time; 2) kept temperatures even throughout each compartment; 3) kept temperatures constant despite changes in room temperatures; and 4) maintained set temperatures even with very high room temperatures.
This reflects electricity consumption (based on our tests) per cubic foot of measured usable storage space. For example, two models with the same energy cost per year may have different energy efficiencies -- the unit with more storage space being more efficient.
Noise level was measured when the compressor started up and during steady running. Subjective judgments by a panel of listeners supplemented our noise-meter readings.
About This Brand
Samsung's new bottom-freezer French-door refrigerators will come with new easy-open door systems, foldaway shelves, LED lighting, and dual evaporators. It's expected to be debuting the largest French-door model in the U.S. market with its 29-cubic-foot refrigerator.
Claimed capacity (cu. ft.) Claimed capacity is the manufacturer's estimate of the volume, in cubic feet, of interior space.
Claimed capacity (cu. ft.)
Cabinet-depth model Cabinet-depth models usually measure 27 to 28 inches deep, not quite flush with the cabinets, but at least three inches shallower than many standard 36-inch-wide models. You can get models with stainless exteriors or panel kits.
French-door style French door models are bottom-freezer refrigerators whose upper compartments have two narrow doors that open similarly to the doors of a side-by-side refrigerator. These narrower doors use less space in front of the refrigerator when opened, and allow access to either or both sides of the full-width fresh-food compartment. Typically more expensive, French-door models are usually 36 inches wide, though some newer models are 33 inches wide.
Water dispenser It is normally located in the fresh food compartment.
Stainless/SS-look option Stainless steel is stylish but it shows fingerprints. Another option: a vinyl-covered metal finish that gives you a stainless-steel look but resists smudging.
We loved this refrigerator and were ecstatic to purchase it at a nice discount from a Big Box Store on Black Friday. If you go back to the same store today, it is $300 more expansive. It worked very well and without any faults for 2 years but then the refrigerator stopped cooling properly. No matter what we did the refrigerator temperature did not go below 50 degrees. Our food was spoiling within 1-2 days. In addition, the left side of the freezer was freezing properly but the right side of the freezer melted everything that was frozen (not fun to open the door and ice cream has melted all over the place).<br /><br />After speaking with Samsung, they sent a knowledgeable certified repair person who said the compressor was not cooling and that this was covered within the 5 year cooling warranty that Samsung had for their refrigerators. He said that there are several other customers who he serviced with this refrigerator that had the same problem... the compressor could not be replaced. Had I not called Samsung the inquire, I would have never known that there is a 5 year cooling warranty outside of the 1 year manufacturers warranty. It took about a month to get our money back for the refrigerator (and Samsung only paid for the price of the refrigerator that we paid for, they did not pay for the water hose or taxes we paid). Samsung just did not understand the urgency of getting the refrigerator replaced. My food was spoiling left and right and I had requested reimbursement for my groceries from Samsung as well.<br /><br />One thing I can recommend is to keep your original receipt in a safe place immediately after purchasing the refrigerator. I got 3 phone calls asking for the same thing over and over even after I told Samsung that the paperwork I submitted was all that the Big Box Store gave me. Finally, after escalating the matter, they put my receipt through and processed my claim.<br /><br />Recommendation is to not purchase a refrigerator with a complex cooling system. Once I receive the money from Samsung, I'm going to purchase a simple side by side refrigerator. The repair person said to compare this refrigerator to a car with 2 engines and 1 radiator. It will eventually overwork itself and shut down. The more complex the fridge, the more complex the problems!
How long have you owned it:
More than six months
No, I would not recommend this to a friend.
By unhappy with Samsung
from Pinehurst, NC
Very noisy - sounds like river is running through it
We love this fridge conceptually however we've had it switched out twice in the last two months due to very loud gurgling. Big Box store employees are unsure why; brought a repairman in who stated it was the Freon running through the tubes.<br /><br />Where we are is can we live with the loud water sound. Repair man stated he didn't really like Samsung appliances and gets a lot of calls on them.<br /><br />Will be returning this fridge
How long have you owned it:
No, I would not recommend this to a friend.
By Mar Chan
from Fort Mill SC
(5 of 5 customers found this review helpful)
Disappointed with Product
Bad Ice Maker
Not Cold Enough
We purchased the Samsung French 4-door refrigerator and extended warranty in Feb. 2014 from a big box store. We had three ice makers and circuit boards replaced within the first seven months after the purchase. On May 19, 2015, we realized the refrigerator was not cooling. The temp on the door panel showed 36 degrees but the inside did not feel cool. We called the trouble shooting phone number and were told to unplug the unit and wait a few minutes and plug it back in. At that point, the temp reading was 50 degrees. A service tech came two days later and determined it needed an evaporator fan and new circuit board. As of May 29, the tech has not called to let us know about the parts order and repair date. We have made calls to the extended warranty company and visited the store where the purchase was made to talk to a clerk and manager in the appliance department. The extended warranty company rep is suppose to let us know about getting reimbursed and removal of the refrigerator by June 2. We know they will only refund a portion of the purchase price and it will cost us more to get a comparable replacement. It will not be a Samsung. Samsung has failed in their quality control and R & D for circuit boards. The extended warranty people have been nice but no one seems to understand the urgency of getting the refrigerator repaired. Be advised to research any major appliance, get a copy of the extended warranty before purchase and read it and understand it and inquire who the company uses for service calls and research them as well.