Consumer Reports

Samsung T9000 RF32FMQDBSR refrigerator

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Summary: The 31.8 claimed-cubic-foot four-door French-door bottom-freezer Samsung T9000 RF32FMDBSR refrigerator has:
  • a convertible bottom compartment that can be set to the same temperature as the freezer, or to three other preset temperatures: soft freeze (23 F), chill (30 F), and cool (41 F).
  • three evaporators
  • an external water dispenser
  • a door open alarm
  • a built-in water filter
  • spillproof shelves
  • ice storage in its refrigerator
  • digital controls on its front door that show actual temperature
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Community icon26 people have reviewed this model.
Type: Four-door (or more) French-door
About - Samsung T9000 RF32FMQDBSR

The Samsung T9000 RF32FMQDBSR is part of the refrigerator test program at Consumer Reports. In our lab tests, french-door refrigerator models like the T9000 RF32FMQDBSR are rated on multiple criteria, such as those listed below.

Temperature performance:
This combines results of tests measuring the accuracy of initial temperature settings along with how well a model 1) kept optimum temperatures in the refrigerator and freezer at the same time; 2) kept temperatures even throughout each compartment; 3) kept temperatures constant despite changes in room temperatures; and 4) maintained set temperatures even with very high room temperatures.

Energy efficiency:
This reflects electricity consumption (based on our tests) per cubic foot of measured usable storage space. For example, two models with the same energy cost per year may have different energy efficiencies -- the unit with more storage space being more efficient.

Noise level was measured when the compressor started up and during steady running. Subjective judgments by a panel of listeners supplemented our noise-meter readings.
About This Brand

Samsung's new bottom-freezer French-door refrigerators will come with new easy-open door systems, foldaway shelves, LED lighting, and dual evaporators. It's expected to be debuting the largest French-door model in the U.S. market with its 29-cubic-foot refrigerator.

Read our Brand Reliability
Features & Specs - Samsung T9000 RF32FMQDBSR
info Claimed capacity (cu. ft.) 31.8
info Cabinet-depth model No
info French-door style Yes
info Water dispenser External
info Stainless/SS-look option Yes
More features and specs
User Reviews - Samsung T9000 RF32FMQDBSR
User Reviews
Already own it? Write a review
Did not last a year
Best Styling Out There
Samsung Customer Service
Best Uses
Fridge was installed Christmas 2014. We did not encounter any icemaker issues that are prevalent with this model. The fridge lost cooling power starting Oct 2014, before dying within a few weeks. Freezer still worked. Identified as sealed system failure. No factory authorized service center in Columbus, OH was able to perform repair. Made at least a dozen calls over two weeks trying to get resolved - either fixed or refunded. Finally got word today will be refunded cost less sales tax. <br /><br />Most disturbing part of this was not the product failure, but the disjointed limited english proficiency of the Samusung Customer Service Team. Every time I called it was like starting over. Very frustrating. We have a houseful of Samsung appliances from phones to TV's to Washer/Dryer. <br /><br />This fridge has had documented issues. We bought it for the styling, which is unequaled. We ended up not liking the fact there were only two drawers. We're going to try an LG this time around.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(2 of 3 customers found this review helpful)
beautiful refrigerator, faulty design
4 doors
Dual zone
Ice Maker Gets Clogged
Water Filter Repl Time
Best Uses
We loved this refrigerator and were ecstatic to purchase it at a nice discount from a Big Box Store on Black Friday. If you go back to the same store today, it is $300 more expansive. It worked very well and without any faults for 2 years but then the refrigerator stopped cooling properly. No matter what we did the refrigerator temperature did not go below 50 degrees. Our food was spoiling within 1-2 days. In addition, the left side of the freezer was freezing properly but the right side of the freezer melted everything that was frozen (not fun to open the door and ice cream has melted all over the place).<br /><br />After speaking with Samsung, they sent a knowledgeable certified repair person who said the compressor was not cooling and that this was covered within the 5 year cooling warranty that Samsung had for their refrigerators. He said that there are several other customers who he serviced with this refrigerator that had the same problem... the compressor could not be replaced. Had I not called Samsung the inquire, I would have never known that there is a 5 year cooling warranty outside of the 1 year manufacturers warranty. It took about a month to get our money back for the refrigerator (and Samsung only paid for the price of the refrigerator that we paid for, they did not pay for the water hose or taxes we paid). Samsung just did not understand the urgency of getting the refrigerator replaced. My food was spoiling left and right and I had requested reimbursement for my groceries from Samsung as well.<br /><br />One thing I can recommend is to keep your original receipt in a safe place immediately after purchasing the refrigerator. I got 3 phone calls asking for the same thing over and over even after I told Samsung that the paperwork I submitted was all that the Big Box Store gave me. Finally, after escalating the matter, they put my receipt through and processed my claim.<br /><br />Recommendation is to not purchase a refrigerator with a complex cooling system. Once I receive the money from Samsung, I'm going to purchase a simple side by side refrigerator. The repair person said to compare this refrigerator to a car with 2 engines and 1 radiator. It will eventually overwork itself and shut down. The more complex the fridge, the more complex the problems!
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(2 of 2 customers found this review helpful)
Very noisy - sounds like river is running through it
Best Uses
We love this fridge conceptually however we've had it switched out twice in the last two months due to very loud gurgling. Big Box store employees are unsure why; brought a repairman in who stated it was the Freon running through the tubes.<br /><br />Where we are is can we live with the loud water sound. Repair man stated he didn't really like Samsung appliances and gets a lot of calls on them.<br /><br />Will be returning this fridge
How long have you owned it:
One-to-three months
Bottom Line
No, I would not recommend this to a friend.
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