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Refrigerators

Whirlpool WRT771REY[W]
 
Price range:
$1,029.60 - $1,054.78
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Summary:

This 21.2 cu.-ft. top-freezer Whirlpool WRT771REY[W] refrigerator has

  • an external water dispenser
  • an air filter
  • a built-in water filter
  • spillproof shelves
  • digital controls on its front door
Dividing line
Community icon12 people have reviewed this model.
User Reviews
User Reviews

(4 of 4 customers found this review helpful)
 
1.0
Bad design and won't hold temperature
3/6/2014
Pros
Outside Water Dispenser
Cons
Flimsy Shelves
Limited Shelving Options
Noisy
Not Cold Enough
Poor Layout
Best Uses
Comment:
The most serious problem is that it is impossible to get the freezer below 10-15 degrees (too warm) without freezing produce and eggs in the refrigerator compartment, and even then the freezer is around five degrees, causing serious freezer burn. Whirlpool has been out ten times attempting to fix this without success - one of the telephone service reps told me that the warranty didn't guarantee me a working refrigeror, just that they would keep trying to fix it. The shelf layout is awkward and needs serious re-arranging to fit tall items anywhere but the door.
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.

(5 of 5 customers found this review helpful)
 
2.0
Must be short person to view refrigerato
10/29/2013
Pros
Holds Temperature Well
Cons
Flimsy Shelves
Limited Shelving Options
Noisy
Poor Layout
Best Uses
Comment:
Had this refrigerator for less than a year.Hated it since probably the 1st month,but I thought I could work through some issues.The deli drawer keeps falling<br />off the hinges onto the next shelf. The whole refrigerator is made too low for the average adult to reach into comfortably.The shelf design is poor and there is NO storage for tall items such as milk.I tried to return for a credit,but Whirlpool does not stand behind their product.No deal,no credit,Period!
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

(5 of 5 customers found this review helpful)
 
3.0
Second Take on this Frig(Scotch Plains)
10/1/2013
Pros
Attractive Design
Fit Our Space
Holds Temperature Well
Quiet
Cons
Flimsy Shelves
Not Energy Efficient
Best Uses
Comment:
O.K. Our early comment was very negative because of the complications of installing all the filters and the very poor installation service provided by the retail store. (Had to pay our service man to come and finish what the installers should have done, we thought.) - Our biggest problem was with the deli/cheese drawer that kept on falling down. Others had complained about it. We ordered a new track from Whirlpool but my husband NEVER had to install it. He simply fiddled and jiggered with the drawer and its track. It's stayed up o.k. since then. But hey, Whirlpool - it should not have caused such drama: better supports! - Also, we are very disappointed that the model does NOT qualify for an energy rebate from our state agency. - Btw, the salesman and installer said that we could put food in it immediately. Crazy! Yes, it is preset at #3, but not at the fast cool setting on the door. We didn't time how long the frig took to get to 40, but you do not want to put food in a frig that is above 40 degrees!
How long have you owned it:
Three-to-six months
Bottom Line
The Whirlpool WRT771REY[W] is part of the Refrigerators test program at Consumer Reports. The Whirlpool WRT771REY[W] Refrigerators features and specs include Claimed capacity (cu. ft.), Energy cost/yr. ($), Stainless/SS-look option, Water dispenser. In our lab tests, Refrigerators models like the Whirlpool WRT771REY[W] are reviewed on Temperature performance, Ease of use, Energy efficiency, Freezer usable capacity (cu. ft.), Exterior height (in.), Exterior width (in.), Total usable capacity (cu. ft.), Fridge usable capacity (cu. ft.), Exterior depth (in.), Noise, Overall score. Consumer Reports subscribers share reviews of the Whirlpool WRT771REY[W] based on personal experience. The user reviews of the Whirlpool WRT771REY[W] include star ratings, pros, cons, best uses, and a bottom line review to help guide your purchasing decision of the Whirlpool WRT771REY[W].
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