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Carpet cleaners

Hoover Platinum Collection Carpet Cleaner F8100-900
 
Approximate retail price:
$400
Summary: This model was tested by our experts.
Dividing line
Community icon28 people have reviewed this model.
Type: Full-sized carpet cleaners
User Reviews
User Reviews

(1 of 1 customers found this review helpful)
 
2.0
Sub-par construction
11/8/2013
Pros
Very Good Cleaning
Cons
Expensive
Extremely Brittle Plastic
Best Uses
Carpet cleaning
Upholstery Cleaning
Comment:
We actually owned two of these. The first one started to break off plastic parts on the slightest contact with furnature or walls. Thinking we'd gotten a bad one we returned it and got a second one. This was, after all, Hoover's flagship carpet cleaner! But, slowly the next machine broke in all the same places as the first and a few extra. I was very disallusioned with this and Hoover for promoting this as their best carpet cleaner. This was three years ago and I am still reading that this machine breaks the same way. Save the money and buy just about anything else. Hoover should cease producing this Platinum waste of money.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

(1 of 1 customers found this review helpful)
 
3.0
Warranty Claim Made Good
11/6/2013
Pros
Cons
Best Uses
Comment:
Follow up to earlier review and problems. Hoover has agreed to replace the unit as the cost of repairs under their warranty exceed the cost of the unit. They will allow me to choose any new model. We will see if the new model lasts longer. Customer service has been great as has a local Hoover Authorized Repair Shop.
How long have you owned it:
More than six months
Bottom Line
Yes, I would recommend this to a friend.

(2 of 2 customers found this review helpful)
 
1.0
Great at cleaning but not durable.
10/29/2013
Pros
Cons
Best Uses
Comment:
I have used this cleaner perhaps 4 times since buying it almost three years ago and it very cleans well extracting lots of dirt. However, on my last use I couldn't get the handle to work correctly. At first it would not unlatch for use then when I finally got it to operate it would not re-latch in the upright position. Upon inspection I noticed that the back panel on the handle had come loose and the screws had pulled out of the plastic within the machine. By the time I had finished cleaning the handle was cracked in multiple places around the pivot point and the plastic was splintering. In addition, since the unit was new there has been a constant drip at the nozzle around the end of the hose that is used for spot or upholstery cleaning. It is currently at a Hover Repair Shop and I was told that I would not have an idea of warranty coverage for at least 3 weeks.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
The Hoover Platinum Collection Carpet Cleaner F8100-900 is part of the Carpet cleaners test program at Consumer Reports. The Hoover Platinum Collection Carpet Cleaner F8100-900 Carpet cleaners features and specs include Hose, Separate tanks. In our lab tests, Carpet cleaners models like the Hoover Platinum Collection Carpet Cleaner F8100-900 are reviewed on Noise, Overall score, Ease of use, Cleaning, Coverage, Dryness, Weight (lbs.). Consumer Reports subscribers share reviews of the Hoover Platinum Collection Carpet Cleaner F8100-900 based on personal experience. The user reviews of the Hoover Platinum Collection Carpet Cleaner F8100-900 include star ratings, pros, cons, best uses, and a bottom line review to help guide your purchasing decision of the Hoover Platinum Collection Carpet Cleaner F8100-900.
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