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Carpet cleaners

Hoover Platinum Collection Carpet Cleaner F8100-900
 
Approximate retail price:
$400
Summary: This model was tested by our experts.
Dividing line
Community icon30 people have reviewed this model.
Type: Full-sized carpet cleaners
User Reviews
User Reviews

(1 of 1 customers found this review helpful)
 
2.0
Performance= good, Durabilty= poor
6/30/2014
Pros
Cleaning
Drying
Ease of Use
Cons
Durability
Best Uses
General house
Comment:
My use includes normal use over flat well stretched carpet. I have not run over anything that was not intended to be cleaned by the machine. I spend the time to clean the machine and all removeable/ accessible parts after each use. (Can't imagine how people don't do that, the smell they would produce if not cleaned properly must be terrible) <br /> I bought this unit and used it two times to clean the carpeted area in my home before the first part broke. On the spinning brush bar assembly, one of plastic connectors that holds the brushes in broke causing the spinning brush to fall out effectively stopping all brushes after it from spinning as well. (this wasn't a big deal a drill, screw and washer fixed it right up. <br /> I used the unit 2 more times before the next incident. During the 5th use I starte to notice that the soap reservoir was emptying, but I wasn't seeing the foaming action on the carpet like I had when I first bought the machine. Something internal of the machine had broken and was allowing the machine to pump/ leak the soap out, but it was not getting mixed in iwth the spray. <br /> Long story short I took the machine in to a repair shop where the guy had another just like this one already in there out to repair. He said if its not under warranty you'll want to throw it away. The cost to repair these machines is apparently quite expensive. It was under warranty and he had a long list of things he found broken on it. He did add a disclaimer that the plastic pieces tend to be brittle and break when removing them so it could double the repair time depending on what falls apart after he starts putting the machine back together. <br /> Bottom line my first apprehensions about this unit were not almost correct. Electronics/ function ease of use were spot on with no issues. However all the plastic parts are very brittle and break/ fracture very easily. A machine with plastic more similar to products used in rental machines from the grocery store would've made this products 5 stars.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

 
1.0
Waste of Money
6/10/2014
Pros
Cons
Falls apart
Best Uses
Comment:
I actually owned three of these machines. I kept thinking I was just getting a lemon with each one. Not so much. This machine is poorly constructed and just falls apart over a short period of time. In addition, the results are sub par. Do not waste your money on this machine!
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.

(1 of 1 customers found this review helpful)
 
2.0
Sub-par construction
11/8/2013
Pros
Very Good Cleaning
Cons
Expensive
Extremely Brittle Plastic
Best Uses
Carpet cleaning
Upholstery Cleaning
Comment:
We actually owned two of these. The first one started to break off plastic parts on the slightest contact with furnature or walls. Thinking we'd gotten a bad one we returned it and got a second one. This was, after all, Hoover's flagship carpet cleaner! But, slowly the next machine broke in all the same places as the first and a few extra. I was very disallusioned with this and Hoover for promoting this as their best carpet cleaner. This was three years ago and I am still reading that this machine breaks the same way. Save the money and buy just about anything else. Hoover should cease producing this Platinum waste of money.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
The Hoover Platinum Collection Carpet Cleaner F8100-900 is part of the Carpet cleaners test program at Consumer Reports. The Hoover Platinum Collection Carpet Cleaner F8100-900 Carpet cleaners features and specs include Hose, Separate tanks. In our lab tests, Carpet cleaners models like the Hoover Platinum Collection Carpet Cleaner F8100-900 are reviewed on Noise, Overall score, Ease of use, Cleaning, Coverage, Dryness, Weight (lbs.). Consumer Reports subscribers share reviews of the Hoover Platinum Collection Carpet Cleaner F8100-900 based on personal experience. The user reviews of the Hoover Platinum Collection Carpet Cleaner F8100-900 include star ratings, pros, cons, best uses, and a bottom line review to help guide your purchasing decision of the Hoover Platinum Collection Carpet Cleaner F8100-900.
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