The Whirlpool Duet Steam WED9750W[W] is part of the clothes dryer
test program at Consumer Reports. In our lab tests, electric dryer
models like the Duet Steam WED9750W[W] are rated on multiple criteria, such as those listed below.
This score combines performance on three types of laundry loads of different sizes and fabric mixes: A 12-lb. load, predominantly cotton, representing a family's large weekly load; an 8-lb. load of cotton/polyester blend clothing; and a 3-lb. load of synthetic delicates, women's pajamas, nightgowns, bras and underwear.
Among the models we tested, drum volume varied from about 6 to 8.0 cu. ft.
For this measurement, we judged controls and ergonomics, such as ease of loading and unloading, servicing the lint filter, whether the door could clear a tall basket, and whether the machine has a raised edge to contain spills.
About This Brand
This brand, known for innovation, markets itself as the brand that cares about the family and the environment. It offers a wide range of choices in lines that include Whirlpool, Duet, Duet Sport, Duet Steam, Cabrio, Cabrio Steam. Some Whirlpool dryers use steam to freshen up clothing or remove wrinkles. Prices for Whirlpool dryers range from $350 to $1,300.
Features & Specs - Whirlpool Duet Steam WED9750W[W]
Stackable You can save space by placing the dryer on top of a suitable washer. Note that a special kit is sometimes required to mount the dryer on top of the washer.
Dimensions (in.) The exterior measurements of the dryer with the door closed, in inches (height x width x depth). Be sure to allow clearance in the rear for the vent duct.
38 x 27 x 33
Stainless-steel drum A stainless-steel drum is likely to resist damage better than plastic and painted metal drums.
Porcelain top A porcelain top resists scratching better than a painted one but generally adds to a dryer's cost. Painted tops, far more common, are often quite durable with normal use.
Drying rack The rack attaches inside the drum to keep items such as sneakers or sweaters from tumbling.
Custom programs This feature allows you to save your favorite settings.
Steam option Generally, a water hook-up is required with this feature. In this cycle, a small amount of water is sprayed into the drum while tumbling with heat. It helps to reduce wrinkles and odors, but is intended only for a few garments at a time.
I bought the dryer and washer at the same time. I do about 5 loads a week now, down from 10-12 (washing for 2 now since kids are grown). I've had the set for 5 years without any problems at all. <br /><br />For small loads on automatic, the clothes are still damp when done. So for small loads I will manually set the timer. For medium or larger loads, automatic generally works fine. <br /><br />I especially like the dryer for delicates or block to dry clothing, as I will use the air dry setting to partially dry items and remove major wrinkles without danger of shrinkage.
How long have you owned it:
More than six months
Yes, I would recommend this to a friend.
By Mr. Engineer
from Tulsa, OK
We've had this dryer for just over three years. We've owned a lot of Whirlpool and Kitchenaid appliances and been very happy with them. Not this one. It's headed for the dump. <br /><br /> It's a nightmare. Shortly after the warranty expired we started getting the occasional F-70 error code like almost everyone else that bought a Duet from this time period. Multiple contacts with Whirlpool resulted in the same stock answer: its out of warranty it's your problem. Repair person says it needs a new control panel. Inspecting the control panel myself (i'm an electrical engineer) revealed extremely poor workmanship, cold solder joints and a general surprise that the thing ever worked at all.<br /><br />It won't make it through one cycle on any setting anymore without the control blinking, giving error messages or just going dark. Spend your money on something that will work.
How long have you owned it:
More than six months
No, I would not recommend this to a friend.
from Austin, TX
(1 of 1 customers found this review helpful)
Don't Buy This Dryer!!!
I've had this dryer for less than three years and I have to replace it. It worked okay for the first year, until the warranty ran out. Then we kept having the same problem repeatedly. The dryer would stop before the load was dry. We got the same error message F-70. The repairperson replaced three parts (heat and moisture sensors and something else) on three separate visits. He'd replace a part, the dryer would work for a couple of months, and then it would quit working again. Now the repairperson thinks we need a new control panel, which is expensive. I'm tired of throwing away money on this dryer and am shopping for a new one.