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Whirlpool Duet Steam WED9750W[W] clothes dryer

 
Approximate retail price:
$900
Summary: This Whirlpool electric dryer offers:
• Moisture sensor
• Steam option.
• Stackable
• End-of-cycle signal.
Dividing line
Community icon16 people have reviewed this model.
About - Whirlpool Duet Steam WED9750W[W]

The Whirlpool Duet Steam WED9750W[W] is part of the clothes dryer test program at Consumer Reports. In our lab tests, electric dryer models like the Duet Steam WED9750W[W] are rated on multiple criteria, such as those listed below.


Drying performance:
This score combines performance on three types of laundry loads of different sizes and fabric mixes: A 12-lb. load, predominantly cotton, representing a family's large weekly load; an 8-lb. load of cotton/polyester blend clothing; and a 3-lb. load of synthetic delicates, women's pajamas, nightgowns, bras and underwear.

Capacity:
Among the models we tested, drum volume varied from about 6 to 8.0 cu. ft.

Convenience:
For this measurement, we judged controls and ergonomics, such as ease of loading and unloading, servicing the lint filter, whether the door could clear a tall basket, and whether the machine has a raised edge to contain spills.
About This Brand

This brand, known for innovation, markets itself as the brand that cares about the family and the environment. It offers a wide range of choices in lines that include Whirlpool, Duet, Duet Sport, Duet Steam, Cabrio, Cabrio Steam. Some Whirlpool dryers use steam to freshen up clothing or remove wrinkles. Prices for Whirlpool dryers range from $350 to $1,300.

Read our Brand Reliability
Features & Specs - Whirlpool Duet Steam WED9750W[W]
info Stainless-steel drum No
info Porcelain top No
info Drying rack No
info Custom programs No
info Steam option Yes
More features and specs
User Reviews - Whirlpool Duet Steam WED9750W[W]
User Reviews
Already own it? Write a review
 
5.0
Love the Duet Dryer
2/25/2015
Pros
Adjustable Temperature
Easy To Use
Large Capacity
Quiet
Works Quickly
Cons
Best Uses
Bulky Items
Delicates
Everyday Clothes
Sheets & Mattress Covers
Towels
Comment:
I bought the dryer and washer at the same time. I do about 5 loads a week now, down from 10-12 (washing for 2 now since kids are grown). I've had the set for 5 years without any problems at all. <br /><br />For small loads on automatic, the clothes are still damp when done. So for small loads I will manually set the timer. For medium or larger loads, automatic generally works fine. <br /><br />I especially like the dryer for delicates or block to dry clothing, as I will use the air dry setting to partially dry items and remove major wrinkles without danger of shrinkage.
How long have you owned it:
More than six months
Bottom Line
Yes, I would recommend this to a friend.
 
1.0
Poor Quality
12/19/2014
Pros
Quiet
Cons
Unreliable
Best Uses
Everyday Clothes
Comment:
We've had this dryer for just over three years. We've owned a lot of Whirlpool and Kitchenaid appliances and been very happy with them. Not this one. It's headed for the dump. <br /><br /> It's a nightmare. Shortly after the warranty expired we started getting the occasional F-70 error code like almost everyone else that bought a Duet from this time period. Multiple contacts with Whirlpool resulted in the same stock answer: its out of warranty it's your problem. Repair person says it needs a new control panel. Inspecting the control panel myself (i'm an electrical engineer) revealed extremely poor workmanship, cold solder joints and a general surprise that the thing ever worked at all.<br /><br />It won't make it through one cycle on any setting anymore without the control blinking, giving error messages or just going dark. Spend your money on something that will work.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(1 of 1 customers found this review helpful)
 
1.0
Don't Buy This Dryer!!!
12/3/2014
Pros
Quiet
Cons
Unreliable
Best Uses
Everyday Clothes
Comment:
I've had this dryer for less than three years and I have to replace it. It worked okay for the first year, until the warranty ran out. Then we kept having the same problem repeatedly. The dryer would stop before the load was dry. We got the same error message F-70. The repairperson replaced three parts (heat and moisture sensors and something else) on three separate visits. He'd replace a part, the dryer would work for a couple of months, and then it would quit working again. Now the repairperson thinks we need a new control panel, which is expensive. I'm tired of throwing away money on this dryer and am shopping for a new one.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
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