Kenmore Progressive 21614 vacuum cleaner

 
Approximate retail price:
$267.91
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Summary: This 23-pound canister from Kenmore is bag-equipped and has suction control, HEPA filtration, a brush on/off switch, and a 28-foot, retractable cord.
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Community icon73 people have reviewed this model.
Type: Bagged canister vacuums
About - Kenmore Progressive 21614
This Kenmore canister vacuum includes a upholstery tool, floor brush, dusting brush, and crevice tool. It weighs 23 pounds and provides helpful features such as a retractable cord, brush on/off switch, suction control, manual carpet pile-height adjustment, and telescopic wand.
About This Brand

Once exclusive to Sears, Kenmore uprights are now available in Kmart stores as a result of a merger of the retailers. Kenmore uprights typically range in price from about $80 to $300. Kenmore is the best-selling canister brand, with a wide array of models ranging from as little as $50 to $600 or so. It also offers canister hard-surface cleaners and a carpet shampooer.

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Features & Specs - Kenmore Progressive 21614
info Bag Yes
info Weight (lbs.) 23
info Brush on/off Yes
info Easy on/off Yes
info Manual-pile adjust Yes
More features and specs
User Reviews - Kenmore Progressive 21614
User Reviews
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(1 of 1 customers found this review helpful)
 
2.0
Bad start
1/11/2016
Pros
Long Power Cord
Cons
Floor Brush Too Small
Unreliable
Best Uses
Comment:
Vacuum stopped working in less than a month. Took it to Sears store and advised it would be ready in 10 to 14 days leaving us with no vacuum over Christmas! Called in about 3 weeks and advised someone would get back to us in 48 hours. Several days later, called them again and advised we could pick it up following day (close to a month after dropping it off).<br />Do not scrap the floor brush from your old machine as the one included is very small and pretty much useless (even if you have to duct tape the old one on your shiny new machine).
How long have you owned it:
One-to-three months
Bottom Line
No, I would not recommend this to a friend.
 
1.0
Cheap Plastic Hinges
1/2/2016
Pros
Lightweight
Cons
Poor Design
Best Uses
Comment:
I bought this item based on Consumer Reports review and a great Black Friday deal. I hadn't even fully assembled the product when I ran into problems. I opened the canister to check if the dirt bag was installed and the plastic hinge came out on one side. I tried to reinsert the hinge and was not able to get it in. It is a double compartment - meaning there is an additional area on top of it that holds some on board attachments. When I opened the attachment area, the other hinge came out. I called the store and they said oh that happens, it is tricky but can be reinserted. I went to the store with vacuum and the vac tech could not reinsert the 2 hinges. He said there must be a pin or something missing, defective. Yet the floor model didn't show any thing but plastic and one side released on the floor model when he was showing me... he explained that was because the floor model had fallen to the floor with the door open. Mine had come out just on opening the compartment, never dropped (since delivered). I decided to return the thing instead of dealing with it. He offered a replacement from the store inventory, but NO THANK YOU CONSUMER REPORTs REVIEWERS! Maybe you should hire people that are not experienced in using every type of vacuum available, or add tests that observe average people assembling simple things like this. It was bad enough that the thing was mostly plastic, but plastic HINGES...... NO NO NO. Please cover stuff like this in your reviews!
How long have you owned it:
A month or less
Bottom Line
No, I would not recommend this to a friend.
(2 of 2 customers found this review helpful)
 
1.0
Poorly designed!
12/19/2015
Pros
Easy To Empty
Long Power Cord
Powerful/Good Suction
Cons
Awkward
Heavy
Poor Design
Best Uses
Carpet
Hardwood Floors
Comment:
I've owned several Progressive canisters before and they have been very solid vacuums. This latest model fixes a bunch of things that weren't broken on the previous models.<br />On the plus side, there's has plenty of suction, it's easy to maneuver and is fairly quiet.<br />The cons are numerous. The bare floor attachment folds down when lifted off the floor, making it awkward to set it down flat on the floor. It's nearly impossible to use it on baseboards.<br />The wand end is a huge piece of plastic that's way to big for getting into corners or tight spaces. On the previous model, I could change attachments with one hand; now it takes 2 hands.<br />The tool storage is awful. Rather than store everything inside the canister base, the crevice tool is under the handle (where it's always in the way and getting knocked loose), and the huge upholstery brush stores on the wand, getting in the way and making the handle heavy. Who thought that was a good idea???<br />The cord retraction button used to be large and color contrasted. Now, it's a sliver of plastic the same color as the body that you have to hunt for with your toe.<br />The people who designed this obviously never tried using it before it went out to the public. Give me back the older model please!
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.
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