![Whirlpool-Duet Steam WFW9550W[W]Washing machine-image](http://images.consumerreports.org/production/products/testedmodel/profile/cr/jpg/240/120782-frontloadingwashingmachines-whirlpool-duetsteamwfw9550ww.jpg "Whirlpool Duet Steam WFW9550W[W]")
17 people have reviewed this model.
| About - Whirlpool Duet Steam WFW9550W[W] |
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The Whirlpool Duet Steam WFW9550W[W] is part of the washing machine test program at Consumer Reports. In our lab tests, front-loading washing machine models like the Duet Steam WFW9550W[W] are rated on multiple criteria, such as those listed below.
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| About This Brand |
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As with Kenmore, Whirlpool has a number of lines: Whirlpool Duet HT, Whirlpool Duet Steam, Whirlpool Duet Sport HT, and Whirlpool Duet Sport. In the coming year, Whirlpool will be promoting and advancing the use of steam on more of its models across the line. Prices range from $800 to $1,600. Whirlpool washers are known for the wide range of model choices and the variety of features on those machines. |
| Read our Brand Reliability |
| Features & Specs - Whirlpool Duet Steam WFW9550W[W] | |
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Energy star |
Yes |
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Stainless-steel tub |
Yes |
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Auto temp. control |
Yes |
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Auto bleach dispenser |
Yes |
| More features and specs | |
Consumer Reports User Reviews
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By from
Piece of c..p
11/4/2012
Pros
Cons
Noisy
Shakes/Moves
Best Uses
Comment:
Bought this machine at SEARS kept it for two weeks and send it back.<br />Impossible to use high spin cycle with a medium load or any load because of the shaking.<br />In medium spin cycle the machine would stop spinning because of the shaking then try to rebalance<br />the load. it does it number of time during the washing cycle making a 55 minute cycle sometime last<br />as long as 1 1/2 hour.<br />I spent hours trying to level it,trying different load size to no avail, after 10 days the darn thing<br />moved 6 inches from the original position.<br />I must point out that that because of my job I am very knowledgeable in levelling and installing<br />appliances.<br />Do not consider buying this c..p
How long have you owned it:
A month or less
Bottom Line
No, I would not recommend this to a friend.
By from
Watch out for Whirpool and this machine
9/25/2012
Pros
Cons
Breaks Down
Noisy
Best Uses
Everyday Clothes
Comment:
We purchased this machine last year and within 3 weeks the Master Controller board blew out. It was under warranty so they replaced the machine with another one -- same model. Then 13 months later the whole circuitry in the new machine malfunctioned, rendering it useless. Repair estimates were over $600. Same problem with both machines -- faulty circuitry and electronics. We contacted Whirlpool Customer Service who informed us they would do nothing to assist us in terms of providing a significant break on repairs or replacing the machine because it was beyond warranty. Whirlpool basically refused to stand by their product. We are out $900 in one year and are now faced with buying a new machine; we're going with LG. Whirlpool is no longer the great and dependable American company it once was. It refuses to back up its products and it fails to serve its customers.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
By from
(1 of 1 customers found this review helpful)
2 years and 2nd repair. And the smell!
2/3/2012
Pros
Adjustable Settings
Large Capacity
Cons
Breaks Down
Long Cycle
Noisy
Shakes/Moves
Best Uses
Comment:
We've had the washer 2 years and the locking mechanism as well as the control panel have failed. Our Abt repairman said this shouldn't happen to well-made washers. We called Whirlpool and they explained there is nothing they can do. Had I known the appliance was so poorly constructed, I would have paid for the extended warranty. Actually, I wouldn't have bought a Whirlpool. Shame on me!
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
Other User Reviews
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