(5 of 5 customers found this review helpful)
Cleans great...but rough on fabric
Clean Clothes Well
Spins Clothes Dry
Damages Items Worn Edges
Harsh On Fabics
We've owned this washer for ~2 weeks and washed all kinds of clothing and fabrics (~25 loads to thoughouly test it out). Items that were washed in a top loader for years on normal cycle, came out of this washer looking worn, with holes, pulled threads, pilling, rough, and coarse. Terry cloth towels have many pulled loops. This happens on all cycles except delicate (but with all these options, must everything be run on one setting? and what about things that need a little more action?). I thought the Allergen setting would be great for bedding...well it ruined very expensive sheets and comforters. After doing some research it may not be just this washer, all front loaders can cause excessive friction vs top loaders, since water usage is so low and clothes tumble vigorously at high friction against each other for 1-2 hours. If you buy this one...beware what setting you use. We have ruined countless towels, comforters, basic T-shirts, and other items that were washed hundereds of times without any problems in a $400 top loader. I want Consumer Reports to be transparent on how they assess Gentleness, since this machine had an excellent rating, which I completely disagree (again except for delicate). I wouldn't dare use heavy duty or whites settings on anything. Yes, clothes are clean! but dirt and stains are worn off with layers of fabric...so duh!
How long have you owned it:
A month or less
No, I would not recommend this to a friend.