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Washing machines

Samsung WA400PJHD[WR]
 
Price range:
$539.10 - $992.00
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Summary: This Samsung High-efficiency top-loader washing machine has
• Auto temp. control
• Auto detergent dispenser
• Auto fabric softener dispenser
• End of cycle signal
• Rotary dial
• Stainless-steel tub
• Manufacturer recommends low-sudsing detergent.
• Comes with a 1 year warranty.
Dividing line
Community icon38 people have reviewed this model.
About - Samsung WA400PJHD[WR]

The Samsung WA400PJHD[WR] is part of the washing machine test program at Consumer Reports. In our lab tests, top-loading washing machine models like the WA400PJHD[WR] are rated on multiple criteria, such as those listed below.


Washing performance:
This reflects the degree of color change to swatches of fabric that were included in an 8-pound and maximum capacity test load of mixed cotton items using the machines' most aggressive normal cycle. (We do not use special cycle or option buttons.)

Energy efficiency:
This score is based on the energy needed to heat the water for 8-pound and maximum loads using a warm wash and cold rinse. We consider both gas and electric water heaters, and include electricity needed to run the washer and energy needed for drying. Washers that extract more water are scored higher.

Water efficiency:
This score denotes how much water it took to wash our 8-pound load and each machine's maximum load. On models that didn't set the fill level automatically, we used the lowest fill setting that sufficed for the 8-pound load. We then calculated water used per pound of clothing.
About This Brand

Over the past three years, Samsung has introduced a full line of laundry products, with prices ranging from $800 to $1,600. The brand is known for its use of silver for cleaning and Vibration Reduction Technology in its top-line washers. Samsung has added a steam-cleaning option to its washers.

Read our Brand Reliability
Features & Specs - Samsung WA400PJHD[WR]
info Energy star Yes
info Stainless-steel tub Yes
info Auto temp. control Yes
info Auto bleach dispenser No
More features and specs
User Reviews - Samsung WA400PJHD[WR]
User Reviews
Already own it? Write a review
 
1.0
Do not purchase SAMSUNG
8/25/2014
Pros
Clean Clothes Well
Cons
Water Leaked All Over
Best Uses
Comment:
2 year old machine WA400PJHDWR/AA<br />many complaints on line about replacing drain pump.<br />YOu can't fine one locally. closest is CA. so a week to receive at over $100 and then hire a repairman to fix this ongoing problem. I will never purchase from them again
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
 
1.0
Trouble since we bought it!
8/7/2014
Pros
Large Capacity
Cons
Breaks Down
Doesn't Clean Effectively
Long Cycle
Best Uses
Comment:
I have no idea how this was rated so highly on Consumer Reports. We will never buy a Samsung washer again.<br /><br />We've had our washer for a year and a half at the most and we already have to have it repaired. We've gotten the dreaded nf (no fill) warnings off and on since we bought the washer and now it will not spin or drain. The last load that we ran before it broke down, some of the clothes came out with holes. Other reviews that I've read (see Lowes and Home Depot) have complained of these same problems as well as flooding the laundry area.<br /><br />It's ridiculous that such an expensive washer would break down so quickly. You will regret buying this one.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(1 of 1 customers found this review helpful)
 
1.0
Bracket Problems and breakdown
7/28/2014
Pros
Cons
Breaks Down
Leaky
Noisy
Shakes/Moves
Best Uses
Comment:
All I can say is simply do not purchase this product or as I can see from other posts I will not purchase any Samsung Appliances. This issue with the plastic bracket holding the water pump breaking and dumping water is obviously a problem that should have been handled in a recall manner. I am taking my 3rd attempt to get the correct part through the Lowes parts online. There were no instructions or diagrams accompanying what they did send the first time, then the second time the parts were incomplete and still no instructions, so there is no way to know that the original design was deemed flawed and now being moved from attaching under the drum to the bottom of the washer instead of in the original's installed location under the drum. I had to pay a repair man $99 dollars just to come out and only to explain what Samsung was doing with the redesign. The parts that they sent me were incomplete so I am out of money with no resolution other than trying to get the parts sent with all of the needed accessories, hoses etc. I have only had this washer for 1 1/2 years and it is obvious by my experience and the experience of other owners that Samsung has fallen far short of it duty to it's customers. I was an extremely loyal and encouraged others to use Samsung's TV's and electronics but this experience has caused me to reconsider purchasing any Samsung products in the future. This will by my 4th week without a functioning washing machine, as well as the frustration caused by the total emptying of my washing machines water onto my floors when the bracket failed. Water dumped out through part of my home and under the walls to other rooms and garage. I will say that the main reason that I took a chance on the Samsung was due to the review provided by Consumer Reports. Consumer Reports should make an adjustment to their score and include stronger warnings of the manufacturers failures to notify and warn customers of the design problem and to help their subscribers avoid a terrible and costly breakdown.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
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