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Washing machines

Samsung WA422PRHD[WR]
 
Price range:
$799.00 - $799.99
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Summary: This Samsung High-efficiency top-loader washing machine has
• Auto temp. control
• Auto detergent dispenser
• Auto fabric softener dispenser
• End of cycle signal
• Rotary dial
• Stainless-steel tub
• Manufacturer recommends low-sudsing detergent.
• Comes with a 1 year warranty.
Dividing line
Community icon80 people have reviewed this model.
About - Samsung WA422PRHD[WR]

The Samsung WA422PRHD[WR] is part of the washing machine test program at Consumer Reports. In our lab tests, top-loading washing machine models like the WA422PRHD[WR] are rated on multiple criteria, such as those listed below.


Washing performance:
This reflects the degree of color change to swatches of fabric that were included in an 8-pound and maximum capacity test load of mixed cotton items using the machines' most aggressive normal cycle. (We do not use special cycle or option buttons.)

Energy efficiency:
This score is based on the energy needed to heat the water for 8-pound and maximum loads using a warm wash and cold rinse. We consider both gas and electric water heaters, and include electricity needed to run the washer and energy needed for drying. Washers that extract more water are scored higher.

Water efficiency:
This score denotes how much water it took to wash our 8-pound load and each machine's maximum load. On models that didn't set the fill level automatically, we used the lowest fill setting that sufficed for the 8-pound load. We then calculated water used per pound of clothing.
About This Brand

Over the past three years, Samsung has introduced a full line of laundry products, with prices ranging from $800 to $1,600. The brand is known for its use of silver for cleaning and Vibration Reduction Technology in its top-line washers. Samsung has added a steam-cleaning option to its washers.

Read our Brand Reliability
Features & Specs - Samsung WA422PRHD[WR]
info Energy star Yes
info Stainless-steel tub Yes
info Auto temp. control Yes
info Auto bleach dispenser No
More features and specs
User Reviews - Samsung WA422PRHD[WR]
User Reviews
Already own it? Write a review
 
1.0
Cleans poorly, bad customer support
9/8/2014
Pros
Large Capacity
Spins Clothes Dry
Cons
Doesn't Clean Effectively
Terrible Customer Support
Best Uses
Comment:
The larger items in a load regularly come visually dirtier than they went in, covered in long streaks of what appears to be wash residue and fabric debris. Loads often have to be rewashed to even partially remedy this problem.<br /><br />I've called Samsung several times about this issue. Samsung has sent three technicians to the house to inspect the washer, each of whom has deemed it working properly. Samsung will do nothing else to address the issue.<br /><br />This is easily the worst home appliance I've ever owned and probably ever used. Clothes routinely come out visually dirtier than they went in and its HE designation is utterly misleading since to even partially mitigate the problem, loads have to be washed twice and/or set to Heavy Soil and Extra Rinse.<br /><br />Samsung's refusal to effectively remedy the problem is just salt in the wound.<br /><br />After my experience with this washer I will never buy another Samsung home appliance.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
 
1.0
Just Say No
8/5/2014
Pros
Energy Efficient
Cons
Breaks Down
Doesn't Clean Effectively
Leaky
Long Cycle
Repair Expense
Best Uses
Delicates
Not Heavy Items
Comment:
After 17 months the pump cover broke. No warranty. Repair guy #1 charged me $75 to tell me to call Samsung. Samsung Repair guy - $216 later fixed it. Two weeks later it didn't fill. Fixed at no cost. 2 weeks later it's broken again. I am waiting for a repair guy as I write this. This is a very unreliable appliance, despite its $799 MSRP. The repair place has a 3 month warranty on its repairs, but they are now saying that if this is a persistent problem (and it appears that it is), I will have to contact Samsung for help. Lesson: do not buy a costly appliance that has only a 1 year warranty, no implied warranties (I.e., no warranty that a washing machine will wash clothes).
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(2 of 2 customers found this review helpful)
 
1.0
bad product
8/4/2014
Pros
Cons
Breaks Down
Best Uses
Comment:
Had this model for two years and it has already broken down twice. Most recently the repair cost $195 and it was for a defect that Samsung knew about! Won't buy Samsung again.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
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