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Washing machines

Samsung WA5451AN[W]
 
Approximate retail price:
$950
Summary:

This Samsung Unconventional top-loader washing machine has
• Auto temp. control
• Auto detergent dispenser
• Auto fabric softener dispenser
• End of cycle signal
• Rotary dial
• Push button
• Stainless-steel tub
• Manufacturer recommends low-sudsing detergent.
• Comes with a 1 year warranty.

Dividing line
Community icon60 people have reviewed this model.
User Reviews
Consumer Reports User Reviews
Other User Reviews

(1 of 1 customers found this review helpful)
 
1.0
Poor Value DO NOT BUY!
5/15/2013
Pros
Spins Clothes Dry
Cons
Doesn't Clean Effectively
Long Cycle
Noisy
Not Enuff Water To Clean
Best Uses
Uncertain
Comment:
Insufficient water in tub to get medium and large loads clean. Cycles are too long, hot water isn't very hot. This machine is a good argument against HE top loaders, give me back my 24-year old Maytag!
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.

(1 of 1 customers found this review helpful)
 
1.0
Very disappointed - clothes not clean
5/14/2013
Pros
Large Capacity
Quiet
Cons
Doesn't Clean Effectively
Long Cycle
Best Uses
Comment:
We are a family of four. We get our clothes dirty, but not THAT dirty. We expect one thing above all others from a washer - it should get our clothes clean. Unfortunately, this washer doesn't do it.<br /><br />The main issue is that the water level in the washer does not reach high enough to get the clothes to circulate during the wash cycle. Unfortunately, there is no way to adjust this water level - it is all automatic for our convenience. We tried every setting. We tried running larger and smaller loads. We tried pre-soaking the clothes with a hose to make them heavier so that the washer would think that the load was bigger. This worked pretty well, but we don't find this to be an acceptable solution to the problem.<br /><br />We called a repair person to come out to make sure there wasn't an issue with our washer (or with the way we were using it). His comment was that he is frequently called out to service this exact washer, and that everyone complains about this same issue, but that there is nothing he can do about it.<br /><br />We purchased this washer less than a year ago, and have already replaced it with a washer that has more basic (and user-adjustable) settings.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

(2 of 2 customers found this review helpful)
 
1.0
Buyer Beware
5/3/2013
Pros
Large Capacity
Cons
Breaks Down
Cannot Use Hot Water
Customer Service
Doesn't Clean Effectively
Best Uses
Comment:
Do not buy this product. As other reviewers have mentioned, it will not wash in hot water unless on sanitary or stain settings, which run long wash cycles. Even thought there's a hot selection, it will not wash in hot, which is not disclosed in the product manual. I have demanded my money back, but to no avail. Additionally, during its first month of use, it stopped working and required the reaplcement of its wireing harness. From A-Z, I have never been part of such a horrible customer experience...how they continue to rate well is beyond me.
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.
The Samsung WA5451AN[W] is part of the Washing machines test program at Consumer Reports. The Samsung WA5451AN[W] Washing machines features and specs include Auto bleach dispenser, Auto temp. control, Stainless-steel tub, Energy star. In our lab tests, Washing machines models like the Samsung WA5451AN[W] are reviewed on Washing performance, Water efficiency, Capacity, Cycle time (min.), Energy efficiency, Gentleness, Noise, Overall score, Vibration. Consumer Reports subscribers share reviews of the Samsung WA5451AN[W] based on personal experience. The Consumer Reports user reviews of the Samsung WA5451AN[W] include star ratings, pros, cons, best uses, and a bottom line review to help guide your purchasing decision of the Samsung WA5451AN[W].
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