(3 of 3 customers found this review helpful)
We purchased the tires from our Subaru Dealer based on their sole recommendation. At about 2-3k miles I noticed large bubbles on three of the four tires. When we contacted the dealer they said that the rep would have to look at them to make sure we didn't hit anything. I should have known the experience I was in for right there, but I was optimistic that they would take care of me. I specifically asked that I be there to talk to the rep, because I am a sales rep and I know how this process works. They called my wife and said your car is done. She went to pick it up, read that the paperwork said one tire was replaced (all wheel drive vehicle I might add) and she complained. They did nothing, so she called me. I asked to see the rep, which was a dead end. I asked if there was anything the dealer could do for me to rectify this, they said no. I asked that they put it on the service that we complained about the tire because I saw their warranty is prorated after 12 months, and this was on month 3. They said they would take care of that for sure. Fast forward to now (1-1/2 years and 20k miles) and the tires keep needing air added to them. I assumed that we picked up an nail or something so took it in and they said the sidewalls were so deteriorated that they couldn't do anything but recommend new tires. Dealership now doesn't know anything about it, and needs to send me to a Dunlop registered distributor. Dunlop is doing nothing, so the bottom line is if you want terrible tires (noisy, bad winter traction, very bad road manners) and want to replace them every 20k miles, then look no further, this is your tire. If you want a company that will stand behind their product, you need to look elsewhere.
How long have you owned it:
More than six months
No, I would not recommend this to a friend.