Donate |

Computer stores

Find Ratings blob logo

What's behind our computer store Ratings?

The Consumer Reports National Research Center comprises highly trained social scientists, including 9 Ph.D.s, using state-of-the-art techniques to survey more than 1 million consumers each year about products, services, health care and consumer issues.
We look for:
  • Reader Score
    A score of 100 means all respondents were completely satisfied; 80 would mean very satisfied, on average; 60, fairly well satisfied; 40, somewhat dissatisfied.
  • Selection
    Selection of available brands or models from retailer.
  • Price paid
    Price paid for purchased product.
  • Service
    Reflects website quality for online retailers and in-store sales help for walk-in stores.

Connect

Forums

Discuss products and safety with subscribers and fans.

Follow Consumer Reports

Even the lowest-rated retailers pleased most customers, according to a survey by the Consumer Reports National Research Center. Apple's website stood out among the manufacturers' websites, but the others also scored highly and are the place to go if you want to customize a particular brand of computer. Return policies vary from store to store and site to site. Restocking fees can also be different from one place to another, but you'll usually pay 15 percent on returns of nondefective computers. If you're looking for information about computer stores, Consumer Reports is your best resource. Consumer Reports’ computer store recommendations will give you honest buying advice that you can trust. We also provide unbiased Ratings to help you choose the best computer store for your needs.

Computer store buying guide

Computer store buying guide

Even the lowest-rated computer retailers pleased most customers, according to a survey by the Consumer Reports National research Center. Apple received high scores for its website and walk-in stores, primarily because of its product selection and service. Readers gave high scores to independent local stores, and almost four out of 10 shoppers who frequented them did so because of their knowledgeable sales staff and previous positive experiences. Of those who bought directly from manufacturers, 43 percent found the ability to customize features appealing. Return policies and restocking fees vary among stores and sites, so check them out before deciding where to shop.

Money News

left arrow right arrow
See also:
See buying guide down arrow
See buying guide down arrow
See buying guide down arrow
See buying guide down arrow
See buying guide down arrow
See buying guide down arrow