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June 2005
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CONSUMER REPORTS FINDS FILTERING SOFTWARES IMPROVE BLOCKS ON PORNOGRAPHY IMPROVED BUT RESTRICT ACCEPTABLE WEB SITES

— Software less effective at blocking hatred, drugs and violent sites; Five tips for concerned parents looking to protect children who are surfing —

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June 2005 Issue

YONKERS, NY – Consumer Reports’ (CR) latest tests of filtering software show that while Internet blockers have gotten better at blocking pornography, the best also tend to block many sites they shouldn’t. In addition, Consumer Reports found the software to be less effective at blocking sites promoting hatred, illegal drugs or violence. The June issue includes ratings of 11 popular filtering software products and advice for concerned parents who are trying to better protect their children online.

Internet filtering software inserts itself between a computer’s browser and Internet connection to prevent objectionable sites from getting through. CR tested filtering software products – including the online services – that intercept all attempts to visit Web sites, and then consult a list of sites that the software maker has deemed unsuitable for children. Some products can sniff out objectionable material on the fly. For its tests, Consumer Reports built a list of objectionable sites that anyone can easily find, plus informational sites to test the filters’ ability to discern the objectionable from the merely sensitive. Each of the filters was configured as if by a parent of a 12- to 15-year-old, then the experts at CR tried to access the sites. CR found that:

  • Filters kept out most, but not all, of the pornography. The worst performer blocked 88 percent, enough to serve as an obstacle, but not impervious to a persistent teen.
  • Information sites can be snubbed, too. The best porn blockers were heavy-handed against sites about health issues, sex education, civil rights and politics.
  • Research can be a headache. These programs may impede older children doing research for school reports.
  • They can regulate more than Web sites. Some can prevent downloading of music, disable games, and screen email and instant messages for inappropriate language.
Five tips for concerned parents looking to protect children who are surfing

Consumer Reports recommends the following five ways that parents can better protect their children as they surf the Internet:
  • Talk it over: Instruct children that when they encounter an objectionable site to exit the browser and call a parent.
  • Keep things out in the open: Take computers out of kids’ rooms and put them into public areas.
  • Chaperon chat rooms and e-mail: Let kids know who they can talk to online and to not give out any personal information.
  • Check the logs: Parents can check the Internet filter’s activity logs – now a standard feature – to see which sites their children are attempting to visit.
  • Learn more: Parents can log on to ConsumerReports.org to access this report for free. Additionally, CR recommends additional sites such as the American Library Association and NetParents.org for more advice.
Most of the products that Consumer Reports tested can be set up in minutes. The top-rated filtering software is Safe Eyes (2005), $50 from SafeBrowse.com. In CR’s tests, this software offered the best combination of protection and minimum interference and is one of the few programs that interfered minimally with search-engine results. For consumers that use MSN or want protection built into their Internet service, Parental Controls (9.1) from Microsoft, which comes free with the MSN service, provides nearly the same protection as SafeBrowse.com and lets parents set multiple age levels. But it lacks most features offered by other high-rated models. For Mac users or families with young children AOL Parental Controls (9.0), which comes free with AOL service, offers the best pornography-blocking and time-management controls, plus the ability to customize for different age levels. AOL also offered the best protection among Mac-compatible products.

The full report on filtering software is available for free on www.ConsumerReports.org.



JUNE 2005
© Consumers Union 2005. The material above is intended for legitimate news entities only; it may not be used for commercial or promotional purposes. Consumer Reports® is published by Consumers Union, an expert, independent nonprofit organization whose mission is to work for a fair, just, and safe marketplace for all consumers and to empower consumers to protect themselves. To achieve this mission, we test, inform, and protect. To maintain our independence and impartiality, CU accepts no outside advertising, no free test samples, and has no agenda other than the interests of consumers. CU supports itself through the sale of our information products and services, individual contributions, and a few noncommercial grants.