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Cookies
Firewall
Mac/AOL users
SSL connections not available
SSL connections not turned "on"
Web TV
Cookies:
- You are not accepting the "cookie" that is sent during Login. By accepting the cookie, your Username and Password are kept
intact throughout your Consumer Reports Online session so that you are not repeatedly asked to enter them. Please be assured
that the "Cookie" is never saved to your hard drive, and disappears once you exit your browser. To find out how to have your
browser automatically accept the "cookie," use your browser's HELP feature, or contact the manufacturer of your browser directly
for guidance (by phone or online).
Firewall:
- You are using a computer at your place of work, which is behind a "firewall." Firewalls are generally set-up by a company's
technical or computer department to help protect and secure its systems. You can ask your technical or computer department
if your computer is behind a firewall. If it is, ask them to configure the firewall so that you can access the subscriber
area of our site.
Mac/AOL users:
- Download the latest version of the Netscape browser (AOL's older Mac browser doesn't handle SSL).
SSL connections not available:
- The browser and/or online service you are using doesn't handle secure connections using the SSL ("secure socket layer") encryption
standard. There are some browsers that cannot handle the SSL connections (e.g. MAC users with AOL browsers, and Prodigy Classic
browsers), and others that do not handle them reliably (e.g. WebTV). The only solution is to use another browser (e.g. Netscape
3.0 or higher, Internet Explorer 3.0 or higher, etc.).
SSL connections not turned "on":
- Your browser handles SSL ("secure socket layer") connections, but this capability is not turned "ON." When you subscribe,
and also when you try to Login, you are transmitting private personal information, (e.g. Username, Password, etc.). SSL connections
safeguard this information. To find out how to turn the connections "ON," use your browser's HELP feature, or contact the
manufacturer of your browser directly for guidance (by phone or online).
Web TV users:
- We do not recommend Web TV for use with our site. We've found that users cannot consistently and reliably access and navigate
around our site.
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