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Privacy Policy

Choice/Opt Out

 

Opting out of email communications (promotional, free email newsletters, and Ratings alerts)

 
If you subscribe to any of our paid products or services (for example, Consumer Reports magazine or ConsumerReports.org), our free email newsletters (for example, those about cars, finance, drugs or safety issues) or our Ratings alerts, we may send you promotional emails about our other products and services or to ask you about your experience.
 
Opting out online
You can opt out of receiving these email communications from us by following the instructions provided at the bottom of each email. If you use this method, you will stop receiving only that particular type of email message.
 
If you are a subscriber to one of our paid products or services, you can manage your email communication preferences on your "My Account" page by clicking here (or by going to www.consumerreports.org/myaccount).
 
Opting out by telephone
You may also opt out of receiving these email communications by calling us at 1-800-234-1645.

Please allow up to 10 business days for changes to your email preferences to take effect. During that time, you may continue to receive email communications from us that were already in process.

Opting out of receiving email communications will not affect your receipt of service-related communications such as order confirmations, renewal/expiration notices, payment card notifications, and other service-related announcements relating to your account.

 

Opting out of postal mail promotional communications

 

Opting Out Online
If you subscribe to any of our paid products or services or to our free email newsletters, we may send you by postal mail promotional materials about our other products and services. We may also share your postal mail contact information with third parties for their marketing purposes as described in Section 4 above. If you do not want us to send you these promotional mailings or to share your contact information with third parties, please click here to manage your postal mail preferences.
 
Opting out by calling or writing
Another way you can opt out of having promotional materials sent to your postal mailing address is by calling us at 1-800-234-1645 or by writing to us at:
 
Consumer Reports
Attn: Opt Out Preference Center
PO Box 2109
Harlan, IA 51593.
 
If you are writing to us, please include your full name and street address and specify which type of promotional postal communications you no longer wish to receive.
 
Opting out through the Direct Marketing Association (DMA)
If you reside in the United States, you may also opt out of receiving promotional communications through the Direct Marketing Association (DMA). Canadian residents may visit the Canadian Marketing Association (CMA) web site to be removed from marketing lists used by Canadian Marketing Association members.
 
It can take up to 8 weeks for your postal mail opt out request to become effective. During that time you may continue to receive promotional mailings that were already in process.
 
Opting out of fundraising communications
If you wish to opt out of receiving fundraising communications from us, please go to www.consumerreports.org/fundraising. You may also call us at 1-800-234-1645 or write to us at:
 
Consumer Reports Foundation
Fundraising Solicitations
P. O. Box 96552
Washington, DC 20090-6552.
 
If you are writing to us, please specify whether you want to opt out of receiving postal mail, telephone and/or email fundraising solicitations from us. Please also let us know if you do not wish us to share your information with third parties as described in Section 4 above.
 
Because we schedule many fundraising communications in advance, it may take up to 8 weeks for an opt out request to become effective.
 
Opting out of consumer surveys
We have supplementary policies that specifically address information collected through participation in our surveys. You can stop receiving consumer surveys by following the opt out instructions in each survey email invitation. You can also stop receiving future surveys by calling us at 1-800-234-1645 or by writing to us at:
 
Consumer Reports Customer Relations
Attn: Privacy
101 Truman Avenue
Yonkers, NY 10703. 
 
Opting out of online and mobile website advertising
To help maintain our independence and impartiality, we accept no outside advertising. However, we may place ads for our own products and services on our own sites, as well as on other Web sites you visit. Ads for Consumer Reports products and services may be customized to your interests and preferences based on information collected as you browse online. Tracking technologies like cookies and web beacons are used for these purposes. You can opt out of interest-based advertising, as well as advertising on your mobile device, by visiting TRUSTe’s Ad Preference Manager
 
Some of our products and services, including the ConsumerReports.org web site, use Google Analytics Advertising Features and its associated tracking technologies to help display the Consumer Reports ads you see on other sites, and to help us manage and optimize our online advertising efforts. To opt out of Google Analytics Advertising Features, visit Google’s Ad Settings page.  Website users can also access the Google Analytics Opt Out Browser Add-on.
 
We work with Flurry Analytics to provide analytics in connection with our mobile applications. For more information about Flurry's privacy practices, please click here. To opt out of Flurry Analytics tracking used with our mobile applications click here.
 
Do Not Track: Some Internet browsers include the ability to transmit “Do Not Track” signals that give consumers control over the collection and use of web browsing information. Since uniform standards for “Do Not Track” signals have not yet been adopted, Consumer Reports does not process or respond to such signals in users’ web browsers at this time.
 
Opting out of texts to your mobile device
If you prefer not to receive text or wireless promotional communications on your mobile device, you can opt out by replying STOP.
 
Cookies
We or our service providers may collect tracking information through cookies. You can opt out of accepting cookies or disable them from your browser. The Help function on most browsers contains information on how you can set your browser to notify you before accepting cookies or can disable them entirely. If you opt out of cookies, you will not be able to take advantage of various features of the ConsumerReports.org site that are available to other users.  For example, we use cookies to recognize you by name when you return to this site so you don’t have to login again and provide your password.
 

For more information, please read our complete Privacy Policy.