| About This Brand |
|---|
Samsung is a top-tier manufacturer in several product categories. It's often an innovator, as it was one of the first to include a Blu-ray player in a home-theater-in-a-box system, and among the first to offer a 3D-capable Blu-ray player. |
| Additional Information (The information below has been supplied by an external source.) |
|---|
| General Information | |
|---|---|
| Manufacturer | Samsung |
| Manufacturer Website Address | www.samsungusa.com |
| Product Model | BD-E5700 |
| Product Name | New! Smart Blu-ray Disc Player With Built-in WiFi (BD-E5700) |
| Product Type | Blu-ray Disc Player |
Consumer Reports User Reviews
Already own it? Write a review
Need 720p to play Blu-ray on Sony TV.
11/19/2012
Pros
Cons
720p Signal To Sony Tv
Difficult Set-Up
Poor Image Quality
Best Uses
Comment:
I connected a Sansung BD-E5700-ZA player to a Sony 1080p KDL-46XBR3 TV mfg in Dec 2006. Loaded a Blu-ray disc into the player and received an unsupported signal message on the TV screen. I contacted Samsung and Sony support on this issue via phone and email. Email from Sony suggested reducing the Samsung resolution to 1080i. No change on Sony TV. I then connected the Blu-ray player to a Samsung TV, and disc played at 1080p OK. I received a phone call from Samsung support. suggesting a reduced resolution to 720p. I reconnected to the Sony TV, reduced the Blu-ray player resolution to 720p, and the disc played. This was not a satisfactory solution. I then purchased a Sony Blu-ray Player which played the Blu-ray disc with 1080p resolution on the Sony TV. I was also not satisfied with the lack of email support from Samsung on this issue. I think they don't want any record of this issue.
How long have you owned it:
One-to-three months
Bottom Line
No, I would not recommend this to a friend.
Not what the ratings say
10/26/2012
Pros
Easy Set-Up
Excellent Image Quality
Cons
Poor Connections
Slow Load Time
Best Uses
DLP TV
Comment:
When using their wireless feature continuously dropped connection. Finally wired it to a lan connection and less than 1 month later the lan port went out. Their tech service tried every excuse to blame the problem on the router, connection etc. I finally told them I tried the connection with anoter device and no problems. I was promised an Email within 24 hours 3 days later I find out they still had not processed the return. I was then told if it can't be repaired I would have to accept a refurbished unit with only a 90 day warrenty. when asked why not a new player or fully new warrenty on the refurbished they would not accept. I would not purchase this again especially from this company
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.
Other User Reviews
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