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Printers

Epson Expression Photo XP-850
 
Price range:
$199.99 - $528.45
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Summary: An all-in-one inkjet printer from Epson. It has scan and copy functions, an automatic document feeder, built-in faxing, and both Wi-Fi and Ethernet networking. Works with both Windows and Mac OS.
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Community icon5 people have reviewed this model.
Type: All-in-one inkjet printers
User Reviews
User Reviews

 
1.0
Epson XP-800 is my expensive paperweight
9/12/2014
Pros
Cons
Slow Operation
Unreliable
Best Uses
Comment:
I attempted to use this printer for work and home. However, it has yet to print for more than a day or two straight without flashing errors that the ink cartridge is not recognized. This despite putting in new, epson catridges. I had around 8 hour-long conversations with the techs from epson, who never resolved the problem, despite sending me new cartridges directly several times and even replacing the machine! The new one did the exact same thing. They finally said they cant do anything more and left hanging there with an unusable printer on my desk. It was a very frustrating experience that was in no way mitigated by any percieved increases in photo print quality over my past HP printer. The only good news is that I have a $300 paperweight if I need it.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

(2 of 2 customers found this review helpful)
 
1.0
Pricey plastic box
7/2/2014
Pros
Printing Is Okay
Cons
Expensive cartridges
Best Uses
When There's Ink
Comment:
Printer use is largely for documents, but occasionally images.<br /><br />The printer prints quite well, but in limited supply. I am going through the first batch of ink, after printing perhaps 40 sheets of whatever. The cartridges have no ink, and of course they're specific, costing approx. $35 per colour cartridge out of six. Also, it won't print without full cartridges. That's right, if the black ink is new and full while the other 5 colours are low/empty, you cannot print black and white. Yup, will have to reset all of them at the same time, costing approximately $200 in cartridges per refill. And the value per print is significantly higher then just walking to Staples/Office Depot, etc.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

 
1.0
Not a good four way printing machine
5/15/2014
Pros
Good Quality Scans
Prints Good Quality Photo
Cons
Have To Clean Heads Often
High ink usage
Poor Fax Operation
Poor Service From Epson
Best Uses
Scanning
Text printing
Comment:
Purchased unit last summer on sale. Set up unit as per instructions. Would not print clearly, screen stated to clean print heads. Did that.XP-850 printed a few pages and then did not print clearly again. Screen stated to clean print heads again. Had to perform the above procedure five times. Heads were still not clean, as per info on computer monitor. By this time all the supplied ink tanks were empty from the cleanings. I purchased more ink tanks and went through the above procedure again. Still poor quality printing & more head cleanings. I e-mailed Epson. They said to take printer back to where I purchased it, and exchange it for a new one. Epson stated, in their e-mail, that they would send me a free complete of ink tanks to compensate for the wasted ink used on the original XP-850. I thought, all well and good. Installed new printer and set up. Worked well. But, as time went on, printing quality dropped off. Monitor info stated to clean heads again. This is an ongoing process with the frequent head cleanings. This uses a lot of ink. My free ink tanks did not arrive. I e-mailed Epson about this, even using the persons name who originally promised me the free ink tanks. No reply from Epson. E-mailed Epson again, re: the free ink. No reply. I waited six weeks to see if Epson would come through. No response. I then printed all the e-mails I had sent to Epson, along with a cover letter explaing the situation. I then packed all this info in an envelope and sent it by REGISTERD SNAIL MAIL, to Epson customer care/service department at head office. No reply from Epson, and that was mailed to Epson three months ago. Very poor customer service. If a so called reputable company makes a person a promise, and then does not keep it, stay away from them. This is our first and last Epson printer. Back to Canon for us. NOT RECOMMENDED.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
The Epson Expression Photo XP-850 is part of the Printers test program at Consumer Reports. The Epson Expression Photo XP-850 Printers features and specs include Memory-card reader, PictBridge, Built-in fax, Individual color tanks, LCD viewer, Networking, Auto-duplexing, Can print if color empty. In our lab tests, Printers models like the Epson Expression Photo XP-850 are reviewed on Overall score, Photo quality, Power saving, Scan quality, Text quality, Versatility, Convenience, Copy quality, Graphics quality, Ink cost/month ($), Maintenance ink use, Text speed, 4x6 photo time, 8x10 photo time, Text cost (cents), 4x6 photo cost ($), 8x10 photo cost ($). Consumer Reports subscribers share reviews of the Epson Expression Photo XP-850 based on personal experience. The user reviews of the Epson Expression Photo XP-850 include star ratings, pros, cons, best uses, and a bottom line review to help guide your purchasing decision of the Epson Expression Photo XP-850.
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