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Printers

Epson Expression Photo XP-850
 
Price range:
$199.99 - $528.45
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Summary: An all-in-one inkjet printer from Epson. It has scan and copy functions, an automatic document feeder, built-in faxing, and both Wi-Fi and Ethernet networking. Works with both Windows and Mac OS.
Dividing line
Community icon4 people have reviewed this model.
Type: All-in-one inkjet printers
User Reviews
User Reviews

(2 of 2 customers found this review helpful)
 
1.0
Pricey plastic box
7/2/2014
Pros
Printing Is Okay
Cons
Expensive cartridges
Best Uses
When There's Ink
Comment:
Printer use is largely for documents, but occasionally images.<br /><br />The printer prints quite well, but in limited supply. I am going through the first batch of ink, after printing perhaps 40 sheets of whatever. The cartridges have no ink, and of course they're specific, costing approx. $35 per colour cartridge out of six. Also, it won't print without full cartridges. That's right, if the black ink is new and full while the other 5 colours are low/empty, you cannot print black and white. Yup, will have to reset all of them at the same time, costing approximately $200 in cartridges per refill. And the value per print is significantly higher then just walking to Staples/Office Depot, etc.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

 
1.0
Not a good four way printing machine
5/15/2014
Pros
Good Quality Scans
Prints Good Quality Photo
Cons
Have To Clean Heads Often
High ink usage
Poor Fax Operation
Poor Service From Epson
Best Uses
Scanning
Text printing
Comment:
Purchased unit last summer on sale. Set up unit as per instructions. Would not print clearly, screen stated to clean print heads. Did that.XP-850 printed a few pages and then did not print clearly again. Screen stated to clean print heads again. Had to perform the above procedure five times. Heads were still not clean, as per info on computer monitor. By this time all the supplied ink tanks were empty from the cleanings. I purchased more ink tanks and went through the above procedure again. Still poor quality printing & more head cleanings. I e-mailed Epson. They said to take printer back to where I purchased it, and exchange it for a new one. Epson stated, in their e-mail, that they would send me a free complete of ink tanks to compensate for the wasted ink used on the original XP-850. I thought, all well and good. Installed new printer and set up. Worked well. But, as time went on, printing quality dropped off. Monitor info stated to clean heads again. This is an ongoing process with the frequent head cleanings. This uses a lot of ink. My free ink tanks did not arrive. I e-mailed Epson about this, even using the persons name who originally promised me the free ink tanks. No reply from Epson. E-mailed Epson again, re: the free ink. No reply. I waited six weeks to see if Epson would come through. No response. I then printed all the e-mails I had sent to Epson, along with a cover letter explaing the situation. I then packed all this info in an envelope and sent it by REGISTERD SNAIL MAIL, to Epson customer care/service department at head office. No reply from Epson, and that was mailed to Epson three months ago. Very poor customer service. If a so called reputable company makes a person a promise, and then does not keep it, stay away from them. This is our first and last Epson printer. Back to Canon for us. NOT RECOMMENDED.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

(6 of 6 customers found this review helpful)
 
1.0
Don't buy an Epson
10/10/2013
Pros
Cons
Flimsy Construction
Best Uses
Comment:
I bought one of these machines sight unseen and despite negative reviews on Amazon because the 800 was highly rated by Consumer Reports and the 850 seemed to promise better quality photos. However, the negative reviews were correct. It's a strange machine--I won't repeat the other negatives because you can read them yourself. But if you print photos and don't select BEST, you might as well not bother. Results are awful. And with BEST the photos weren't particularly terrific either. But the worst problem is that I ran off several sheets of labels today and one of the sheets broke the printer! A piece of a plastic gear in the paper feeder system broke off. So I would say that the machine is a piece of junk. Fortunately, it only arrived about 2 weeks ago and Amazon will take it back, no questions asked. Thank god for Amazon! Now I have to find a replacement. Not easy. All of the manufacturers keep looking for every which way to save money on the manufacturing so as to be competitive price-wise. They all look junky these days. Given the negative reviews on Amazon, I was somewhat surprised by CU's high rating. Seems like CU got it all wrong.<br />I've been using computer-driven printers since 1986. This is probably the worst machine I ever bought.
How long have you owned it:
A month or less
Bottom Line
No, I would not recommend this to a friend.
The Epson Expression Photo XP-850 is part of the Printers test program at Consumer Reports. The Epson Expression Photo XP-850 Printers features and specs include Built-in fax, Individual color tanks, LCD viewer, Auto-duplexing, Can print if color empty, Memory-card reader, PictBridge, Networking. In our lab tests, Printers models like the Epson Expression Photo XP-850 are reviewed on Scan quality, Text quality, Versatility, Convenience, Copy quality, Graphics quality, Ink cost/month ($), Maintenance ink use, Text speed, 4x6 photo time, 8x10 photo time, Text cost (cents), 4x6 photo cost ($), 8x10 photo cost ($), Overall score, Photo quality, Power saving. Consumer Reports subscribers share reviews of the Epson Expression Photo XP-850 based on personal experience. The user reviews of the Epson Expression Photo XP-850 include star ratings, pros, cons, best uses, and a bottom line review to help guide your purchasing decision of the Epson Expression Photo XP-850.
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