What's this? This score is based primarily on voice quality, ease of use, talk time, and range. For phones with an answering machine, overall score also includes mainly the message voice quality, answerer ease of use, and recording time. The displayed score is out of a total of 100 points. Phones are listed in performance order, within categories. Due to test upgrades, results may vary from past Ratings.
This 1.9 GHz DECT 6.0 single-handset cordless phone does not support additional handsets.
About This Brand
This market leader offers consumers a wide range of phones that emphasizes technological innovation and offers models with and without answering machines. Form factors include single- and multihandset models, cordless and corded combos, Bluetooth models, and multiline phones.
Features & Specs - VTech CS6114
Talk time (hrs.) Talk time, displayed to the nearest hour, is the manufacturer's claim of how long you can converse on the handset when it is fully charged. "NS" indicates that the manufacturer did not provide a value. Typically, these are stated as "up to X hours talk time."
Talk time (hrs.)
Caller ID Caller ID with a three-line display shows the name and phone number of a caller and the date and time of the call, provided you subscribe to caller ID services. Some phones have an additional display line that shows which line, say line 1 or line 2, the call came in on, or indicators such as a battery strength or voice mail. If you have Caller ID with Call Waiting, the phone displays the name and number of the second caller if you're already on the phone. The display is usually on the handset; some phones also have one on the base. Phones with Call Waiting Deluxe provide you with more choices on how to handle a second call when you are already on the phone assuming you subscribe to the service, but not all features may be available in all areas. Some of the choices that the service supports; facilitates conferencing with two outside parties, or a prerecorded message states that you will be available shortly, and the caller is put on hold, or prerecorded message indicates you are busy, and the waiting call is disconnected, or the caller is sent to your voice mail.
Handset conferencing Also referred to as handset-to-handset intercom, and other terms. Many multiple handset capable phones allow conversation handset to handset, or among handsets for conferencing. For some phones the handsets have to be within range of the base, while others also allow a direct link between two handsets so you can take them with you to use like walkie-talkies. Multiple handset phones without this capability can't be used to conference.
Talking caller ID Talking Caller ID, also referred to as Caller ID announce, speak the name of the caller, which is useful because you don't have to view the display to know who's calling.
Talking caller ID
Voice-mail indicator (Telco) A visual indicator on the handset or base to notify you that you have new messages awaiting from your telephone company message waiting service, such as an LED, or an envelope icon on the display. That means you don't have to pick up the handset to respond to a message waiting signal.
Voice-mail indicator (Telco)
Corded phone on base In addition to an extra handset extension, a corded handset can enable the phone to work if you lose household AC power, provided you're on a traditional landline service, or one with backup power.
Corded phone on base
Base speakerphone A base speakerphone offers a hands-free way to converse or wait on hold and lets others chime in as well, and allows you to answer a call without the handset. When used with a base keypad, you can make a call from the base and have a hands-free conversation.
Base keypad Also referred to as Dual or Second Keypad. A keypad on the base supplements the keypad on the handset. It can be handy for navigating menu-driven systems, because you don't have to take the phone away from your ear to punch the keys. When used with a base speakerphone, you can make a call from the base and have a hands-free conversation.
Base ringer All phones have a handset ringer, and many phones have a base ringer, but not all allow you to set them on or off, adjust the volume, or change the auditory tone.
Handset speakerphone A handset speakerphone offers a hands-free way to converse or wait on hold and lets others chime in as well conveniently anywhere in the house as long as you stay within a few feet of the handset.
Lighted keypad Also referred to as backlit keypad. A keypad that either glows in the dark or lights up when you press a key, and when the phone rings; makes the phone easier to use in low light conditions.
Wall mountable The phone base can be mounted on a wall, and includes with the product any parts that may be needed, such as a wall mounting bracket.
This is the second bottom-of-the-line VTech cordless phone I have owned. I had the first one for a year or more but began having problems with the sound or connectivity. Callers were yelling, Are you there? I can't hear anything? Oh, wait, I can hear you, etc. At first it was a rare happening then became a chronic. I wasn't sure what the problem was -- the cordless phone or the corded answering machine used with it. Anyway, the problems became so severe (although I could always hear the caller perfectly)I ditched the phone and bought another. At the store I wasn't sure which cordless phone to buy (I had neglected to do my research). I made a quick decsion that the old VTech was a bad egg in a good batch as most of its features were good (sound quality, uncomplicated design) and bought the same model. Now, five months later, the same problem has returned. At least one caller a day suddenly says, Are you there? Hello? Hello? while the sound & connection are fine on my end. This phone goes into the recycling bin as soon as I can replace it. Planning to try CR's top candidate, a Panasonic. It is three times the cost of the VTech but I hope it will be a 300 percent improvement in performance & reliability.