- In this report
- Introduction
- Action plan
- Action library
- Action communication
- Overview
- CompUSA
- Apple Computer
- BBB
- Costco
- Dell
- Fry's Electronics
- Gateway (Manufacturer)
- IBM
- Sears
- Sam's Club
- Radio Shack Corp.
- PC Club
- Office Max
- Office Depot
- Micro Center
- Media
- Kmart Corp.
- Wal-Mart
- Toshiba
- Target Corp.
- State legislatures
- State and local office
- Staples
- Sony
- Hewlett-Packard
- Gateway
- eMachines
- Credit card issuers
- Best Buy
- BJ's Wholesale Club
- Circuit City Stores, Inc.
ELECTRONICS FORUMS  Get real-world advice from others about choosing a new TV, digital camera, computer or cell phone. |
April 2006
| Action communication Whom do you call when your computer goes on the fritz? Where do you send a letter disputing a credit-card charge? Who might investigate your problem? We name names--plus phone numbers and street and web addresses--and provide the copy-paste-customize letter templates you need most. The links below will give you everything you need to communicate easily, efficiently, and effectively with retailers, manufacturers, credit-card issuers, and organizations that may be able to help. Retailers
Manufacturers
Where you might get personal help
Where you might prompt public action, but shouldn't expect personal help
------------------------------------------------------------------------------------------------------ What did you find most helpful about this guide? What would you like to see improved? Your feedback will help us serve consumers better, so please drop us a note at problempc@cro.consumer.org. ------------------------------------------------------------------------------------------------------ |
