Donate |

Activity trackers

Fitbit One
 
Approximate retail price:
$87.49
Price it button
Summary: This activity tracker, the Fitbit One, counts steps, tracks calories, logs calorie intake from foods you consume, provides real time results throughout the day, monitors sleep efficiency, syncs wirelessly to your computer or smart phone, and it has an indicator to tell you how close you are to your daily activity goal. It also has a built-in clock and an alarm.
Dividing line
Community icon16 people have reviewed this model.
Type: Can be read in real time
About - Fitbit One

The Fitbit One is part of the activity tracker test program at Consumer Reports. In our lab tests, activity trackers models like the One are rated on multiple criteria, such as those listed below.


Step count accuracy:
Combined step count accuracy for walking for five minutes on a level treadmill at 3 mph, using an elliptical exerciser for five minutes, walking up and down several flights of stairs and picking up toys from the floor.

Calorie accuracy:
Combined calorie use accuracy from walking on a level treadmill at 3 mph for five minutes and using an elliptical exerciser for five minutes.

Ease of use and features:
Ease of use includes clarity of instructions and how easy it was to operate the device, and important features.
User Reviews - Fitbit One
User Reviews
Already own it? Write a review
 
3.0
FitBit One
8/28/2014
Pros
Easy To Use Online Report
Excellent Statistics
Cons
Parts Of Web Site Blocked
Poor Support
Select Browsers Only
Best Uses
Comment:
I love this product but support means a lot to me or I would give it five stars. Until they can make all of their products work with at least the most popular computers and browsers I would not recommend.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(2 of 2 customers found this review helpful)
 
1.0
Security, Accuracy, Support All Problems
7/30/2014
Pros
Cons
Database Stored Online
Inaccurate
Overestimates Activity
Poor Support
Questionable Privacy
Best Uses
Rough Idea Of Activity
Comment:
The Fitbit will count driving as steps so you have to modify the online record, a time-consuming activity. It will count riding in an elevator as stairs, again requiring manual updating. Sleep reporting is either oversensitive to movement or under-reports activity. <br /><br />Email support is very poor, with representatives using boilerplate responses based on inadequte under-standing of your problem. You get different responses from different people. As one example, one support agent said my steps were being drastically overcounted because I was using the sensitive sleep setting. Another said this setting did not relate to step counting. <br /><br />Most importantly, if you are concerned about privacy, the makers require you to agree to them using your data. Also, we learned that despite assurances, even when the wireless dongle was removed from the computer, the Fitbit still was able to synch through someone else's wi-fi--even though it had never been paired with the neighbor's.<br /><br />Since all your data is stored online, you cannot keep your own information on your own computer. The best you can do is screen prints each day of online reports. Even cancelling your online account is difficult, requiringmultiple emails and a lingering doubt that your private information was deleted. <br /><br />You can keep using the Fitbit offline, never using the wireless dongle, but this requires manually recording results before bedtime. The Fitbit will keep counting calories during the night at what the makers assume is your basal metabolism rate based on original input of data.
How long have you owned it:
One-to-three months
Bottom Line
No, I would not recommend this to a friend.
(3 of 3 customers found this review helpful)
 
4.0
Great product, great customer service
7/26/2014
Pros
Accurate Step Count
Convenient Sync Options
Easy to use
Motivator
Cons
Sleep Stat Questionable
Stairs Not Accurate
Best Uses
Activity Tracking
Motivation
Comment:
Had this product over a year and a half. Have never had any problems with battery or syncing. It's been a great motivator. Even more important (to me). Was their customer support. I lost my first one a few weeks after I got it and they were 'over and above' helpful in getting me a replacement very quickly.<br />Not sure how they could make steps climbed more accurate but it appears to go off of pressure changes. If I go up an elevator it still registers as steps climbed. As long as you're aware, it shouldn't be an issue. ( I solved it by no longer using an elevator unless > 10 stories ;-)
How long have you owned it:
More than six months
Bottom Line
Yes, I would recommend this to a friend.
See all Models
Nobody Tests Like
We Do
Our testers put 100s of products through their paces at our National Testing and Research Center. Learn more about how we test for:
Performance
Safety
Reliability
Learn more