Donate |

Generators

Generac 6241
 
Approximate retail price:
$3500
Summary: This Generac large stationary generator is natural gas- or propane-powered and is rated for 13,000 (natural gas) and 14,000 watts. It has:
• electric start
• fuel shutoff
• low-oil shutoff
Dividing line
Community icon5 people have reviewed this model.
Type: Large stationary generators
User Reviews
User Reviews

 
1.0
Buyer Beware
4/5/2014
Pros
None
Cons
Defective
Poor customer support
Best Uses
Comment:
I purchased a 17W generator in 2008. In 2010 after 8 hours of use the rotor and stator needed to be replaced. The generator was 2 months out of the 2 year warrantee and Generac would not pay for the $1,000 labor charge to repair the generator. Finally after the generator was in the shop for 6 months it was reinstalled. Then 2 years and six months later in Jan. 2014 the rotor and stator failed again. Generac again refuses to pay for the labor or replace the generator.<br /><br />Buyers beware.....do research before purchasing a Generac generator.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

(2 of 2 customers found this review helpful)
 
5.0
Have 20 KW makes keeps life normal
2/8/2014
Pros
Cons
Best Uses
Comment:
Power out 6 hrs. life was normal. This is a good investment to have a normal life when power is lost .
How long have you owned it:
More than six months
Bottom Line
Yes, I would recommend this to a friend.

(8 of 9 customers found this review helpful)
 
1.0
Unreliable and warrantee not honored
11/14/2013
Pros
2 Year Warrantee
Cons
Brushes Failed Twice 1 Yr
Cost Me 1300 To Repair
Hard to find parts
Incompetent Service Peopl
Poor customer service
Warrantee Wasn't Honored
Best Uses
Holding Down Concrete Pad
Comment:
My story about last years model 5872 (same size model.)<br /><br />Wasn't told by Home Depot salespeople that this Generator wasn't warrantied for off grid use. Found out when it quit running (after 6 months)and I tried to have it fixed. First Generac repairman was unable to fix it with help from generac's support line (cost me $400 for travel time!) Second Generac repaiman was able to repair and Generac paid for the $20 part, I was charged $900 for the travel time. It quit again after 6 months and I was able to repair it myself for about $50.00.<br /><br />I wouldn't recommend this generator to an enemy.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
The Generac 6241 is part of the Generators test program at Consumer Reports. The Generac 6241 Generators features and specs include Fuel gauge, Electric start, Weight (lbs.), Fuel shutoff, Fuel type, Low-oil shutoff, Claimed output (watts). In our lab tests, Generators models like the Generac 6241 are reviewed on Noise, Overall score, Ease of use, Power delivery, Run time range (hrs.), Power quality. Consumer Reports subscribers share reviews of the Generac 6241 based on personal experience. The user reviews of the Generac 6241 include star ratings, pros, cons, best uses, and a bottom line review to help guide your purchasing decision of the Generac 6241.
See all Models
Nobody Tests Like
We Do
Our testers put 100s of products through their paces at our National Testing and Research Center. Learn more about how we test for:
Performance
Safety
Reliability
Learn more