(1 of 1 customers found this review helpful)
SOME Honda Mowers Having "Intermittent" Starting Problems!
I bought this model, or one close to it, over a year ago. Paid much more than the price shown above to the only Honda dealer in my area. The only difference I see is the clip director switch on mine had about 8 settings, which is good because I have to open it up one or two notches from the full mulch position in order for it to not clog. IF this pictured model won't do that, I wouldn't buy it!<br />Right away I had starting problems with mine, major starting problems. I documented every time I started it (or tried to) as soon as I noticed the problem, and I recommend you do the same. I took it back, had a service man come out, take it out of my SUV, push it to the side, and he'd usually start it with one to three pulls. Then he's just look at me like I was a fool. I had just pulled 30 to 50 times with no luck, so you can imagine my frustration. This happened no less than 8 times, usually with the same employee starting it up right away. Only twice did it not start right away for them. The first time it happened and the shop took it in for a recommended replacement part per a Honda service bulletin, a thermo-coupler was replaced. Still impossible for me to start it. Took a video tape of me pulling 30 times on it and showed it to the manager. NOW he believed me, but still said, Nobody else is having this problem. You're the only one! You know how that made me feel. Angry. <br />This went on for NINE trips back to the service center before I finally said, No more. I either want a partial refund (since I had used it for a year) or a swap for a different mower that will actually start. THAT'S when I was told that Honda had finally admitted some owners experiencing intermittent starting problems. I finally felt vindicated.<br />I was only offered one option, to pay another $200 to get the next model number up, the one with the clutch and blade bar to stop the blade from spinning, a feature I don't really need. But it was a chance to get rid of the lemon I'd purchased, so I jumped on it. Frankly, after two mowings with the new model, I MUCH prefer the thumb clutch type system over the push clutch bar which is far more cumbersome to operate, especially if you have obstacles in your yard where you have to stop, pull back, readjust the angle, go forward, pull back, etc. <br />At least this mower starts with the first pull, so far.<br />It mulches nicely, but mine has more adjustments than this appears to. It's light and a bit prone to jack-rabbit jumps when quickly pushing the clutch bar forward. With the thumb drive paddles it's much easier to mow, trust me. Yes, you do get used to those paddles quickly. The heavy-duty plastic housing seems durable and will never rust or dent. I don't find these mowers to be particularly quiet, despite some claims. If it starts, it's a pretty good mower!<br />Moral of the story:<br />IF your new mower has ANY problems, write it all down, document it all, dates, problems, people you contacted, any service to the mower, etc. You may need proof. I was told by a district manager that he wouldn't have been as patient as I was with that Honda. But I'm a retired high school teacher, so Patience is my middle name.
How long have you owned it:
More than six months
No, I would not recommend this to a friend.