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How we test
What's behind the Ratings: An inside look at Consumer Reports' expert testing and research

In The Spotlight

How we test products

Our National Testing and Research Center is the largest nonprofit educational and consumer product testing center in the world. Research and testing are pivotal components of the work of Consumer Reports.

Auto test center

Our Auto Test Center evaluated cars day and night (literally, because of headlight testing.)

Lab tour

Take a peek inside our state of the art labs to see how we test the hundreds of products we buy each year.

How we survey

The Consumer Reports National Research Center is a research arm of Consumer Reports. Highly-trained social scientists use state-of-the art techniques to survey well over one million consumers each year.

Product spotlight: Strollers

Our experts test strollers for ease of use, maneuverability, and safety.

Our mission

Consumer Reports is an expert, independent, nonprofit organization whose mission is to work for a fair, just, and safe marketplace.

Videos

No one tests like we do Learn more about the special people and state-of-the-art labs behind our renowned Product Ratings! Videos
 

More Videos

Our Auto Test Center evaluates cars for Ratings and reviews.
Consumer Reports broils, boils, bakes, and simmers to rate kitchen ranges.
Consumer Reports tests 180 rolls of toilet paper to protect your bottom line.
 See all Testing videos

Vintage-photo gallery

Permenent wave, in 1938
Permanent wave, in 1938 1936-49
Enjoy an intriguing look behind the scenes of the Consumer Reports testing laboratories. Our archive of vintage photographs from over the years not only shows the ingenuity of our testers but also traces the changing face of American consumer products over the decades.
Vintage photo gallery of Consumer Reports testing

Our history

Timeline for Consumer Reports testing

Timeline

In February of 1936, a dedicated band of professors, labor leaders, journalists, and engineers founded Consumers Union. Explore some of the highlights of our history in our interactive Timeline and go from Consumers Union's origins to the present day.

Ask our experts

Ask Our Experts is a Q&A featuring your product and service questions. Read the most common questions our experts are asked or ask a question of your own.
The experts at Consumer Reports provide recommendations, expert buying advice, and Ratings on hundreds of consumer products tested in our labs. Consumer Reports is one of the most trusted sources for information and advice on buying the best products, with more than 7 million print and online subscribers. If you're looking for information about electronics, cars, home products, baby gear, and many other consumer products, Consumer Reports is your best source. Our expert testers put products through the wringer to find out which ones work the best. They even pit store brands against national brands and you'd be surprised who won.
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