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Best companies to fix a failed computer

Apple and independent shops rate well in Consumer Reports' survey

Published: July 2014
Photo: Christian Science Monitor
Photo: Christian Science Monitor

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You sit down to work on your home computer, turn it on, and nothing happens. Or things move so slowly that you feel as if you could run a 5K before an application launches. Time to call tech support.

For users of Windows PCs, that’s often not a happy moment. But it’s a whole different story when it comes to Apple computers. Read on to find out which companies and stores shine, and which could do a whole lot better.

Check our new Ratings for in-store tech support and manufacturer tech support.

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