Laptops have had the highest repair rates over time of the products we track. No brand in our surveys, covering 2002 through mid-2006, stood out as especially reliable or especially repair-prone.

Desktops are less likely to require repairs and are easier and less costly to repair when they do. During the 2002 to mid-2006 time frame, only Apple desktops stood out as notably reliable, and no brand we evaluated was especially repair-prone.