In this report
Overview
How to haggle
Anecdotes
Survey results
November 2007
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Survey results: When bargaining works best

It pays to bargain, judging by the experiences of 2,167 respondents to our nationally representative survey. Of those who negotiated for furniture, for example, 94 percent were successful at least once during the past three years.

Overall, 61 percent of respondents bargained at least once during that time. Men were somewhat more likely to bargain than women: 64 percent vs. 58 percent. Although both genders were equally successful when they tried to negotiate, women tended to dislike the process more: Forty-six percent said haggling made them so uncomfortable that they rarely, if ever, tried it. Only 32 percent of men said they felt that way.


In order of bargaining success.
Product or service Buyers' experiences, past 3 years
  Negotiated Successful at least once, % Biggest savings

 


           

Furniture

49%
94.
26% 61% 14%

Medical bills

31
93.
20 46 35

Home electronics products

35
92.
35 54 10

Large and small appliances

39
92.
28 58 14

Floor and demo models

65
91.
25 53 22

Bank- and credit-card fees

57
87.
35 44 21

Jewelry

38
86.
33 54 13

Cell-phone plans

45
80.
50 24 26

Collectibles and antiques

59
78.
39 48 13
Source: Consumer Reports National Research Center, summer 2007