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Tankless water heater recall

Consumer Reports News: February 22, 2007 03:54 PM

If you are among the increasing number of people using a tankless water heater at your home, check your model to ensure you’re not facing a potential carbon-monoxide problem.

The U.S. Consumer Product Safety Commission on February 20, 2007, announced a recall of 42,200 Power Vent 199,900-Btu-per-hour tankless water heaters because of the risk of carbon-monoxide poisoning. The CPSC says you should stop using your unit immediately. The water heaters ($800 to $1,300) were sold between May 2004 and December 2006 under the Paloma, Rheem, Rheem-Ruud, and Richmond brand names.

Pieces inside the water heater can move around during transport, causing an air-filter door switch to malfunction, according to the CPSC. If the switch fails and the door cannot close properly, dust and lint can accumulate and lead to a CO-poisoning hazard. As of the recall date, no injuries had been reported.

For more information and to find the model number of recalled units, contact Rheem at 866-369-4786 (8 a.m. to 8 p.m. ET Monday through Friday; 10 a.m. to 5:30 p.m. ET on weekends) or go to The company will repair your water heater at no charge.—Mitch Lipka

Essential information:
Read  “Protect yourself against carbon-monoxide poisoning” for expert tips on avoiding CO poisoning. Also see our report on CO detectors and our exclusive interactive on smoke detectors. (Both are available to subscribers.)

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