Donate |

Fires and burns prompt recall of 665,000 Perfect Flame grills sold at Lowe's

Consumer Reports News: November 18, 2009 09:42 PM

After reports of fires and some injuries, Perfect Flame has recalled its SLG series of grills -- totaling 665,000 grills sold at Lowe’s retail outlets nationwide over the past four years. Perfect Flame has received about 40 reports of fires from the burners deteriorating and about 23 reports of the lids catching fire. The company is aware of one report of an eye injury requiring surgery and 21 incidents of minor burns to the hands, arms or face.

After writing about these grills in August 2008, we have been hearing from readers about their problems with Perfect Flame grills and have taken our concerns to the Consumer Product Safety Commission.

Today we'd like to get the word out on the recall but we'll be weighing in with more information in the coming days.

This recall includes 10 model numbers with the years 2006, 2007 and 2008 in the model number. (See the recall notice for the full list.) According to the notice, the burners can deteriorate causing irregular flames and the lids of some models can catch fire, posing fire and burn hazards to the consumer.

The CPSC is advising owners to stop using the grills. Perfect Flame is offering owners replacement lids and/or burners, depending on the model. Grill owners should contact the company at (888) 840-9590  or visit www.lowes.com for more information.

Based on the comments from our readers who have had a variety of good and bad experiences trying to get their damaged grills replaced, we'll be interested to see how the company handles this recall.
   

E-mail Newsletters

FREE e-mail Newsletters! Choose from safety, health, cars, and more!
Already signed-up?
Manage your newsletters here too.

Latest From Consumer Reports

PREPAID PLAN COMPARISON
How to choose the right prepaid phone plan See which of four common phone-usage scenarios fits your needs.
LEAF BLOWER REVIEWS
Leaf blowers that don't raise a ruckusVideo Gas models are less noisy than they used to be, but electrics are quietest.
SUV REVIEWS
On the road: 10 best vehicles for family vacations When you're traveling with a crowd, comfort is key for an enjoyable trip.
VACUUM REVIEWS
5 ways to unclutter and clean up your home If you've procrastinated this spring, try these organizing and cleaning tips.
SMART PHONE REVIEWS
Get the best deal on the new Samsung Galaxy S 5 The lowest up-front price could cost you more in the long run.
WASHING MACHINE REVIEWS
Best appliances: Top-rated washer-and-dryer pairs These laundry duos cleaned up in our latest lab tests.

Connect

and safety with
subscribers and fans

Follow us on:

Cars

Cars New Car Price Report
Find out what the dealers don't want you to know! Get dealer pricing information on a new car with the New Car Price Report.

Order Your Report

Mobile

Mobile Get Ratings on the go and compare
while you shop

Learn more