Mandatory software update for Garmin Nuvi 1100, 1200, 1300, 1400 series

Consumer Reports News: July 09, 2010 11:08 AM

Find Ratings blob logo

Garmin has issued a mandatory software update for its Nuvi 1100, 1200, 1300, and 1400 series portable navigation devices (PNDs) to address a potential screen freezing issue. Some units have experienced a software glitch that locks up the navigator at start up with a screen displaying the Garmin logo.

Owners can download a free firmware update using Garmin's WebUpdater program. This update will correct the cause and prevent this lock-up from occurring. However, if your unit has already experienced the screen freezing, it is recommended you return the PND to Garmin for repair. The turnaround time is estimated to be 10-14 days.

While summer may not be the best time to part with your GPS, it is better to get it fixed than experience a problem on a road trip when it could leave you without guidance. 

Jeff Bartlett

Next Steps

All GPS Ratings
Subscribers can view and compare all GPS Ratings.
Recommended GPSs
Look at the ones that we chose as the best of the best.

Find Ratings blob logo

GPS Ratings

View and compare all GPS ratings.

E-mail Newsletters

FREE e-mail Newsletters! Choose from cars, safety, health, and more!
Already signed-up?
Manage your newsletters here too.

Cars News


and safety with
subscribers and fans

Follow us on:


Cars New Car Price Report
Find out what the dealers don't want you to know! Get dealer pricing information on a new car with the New Car Price Report.

Order Your Report


Mobile Get Ratings on the go and compare
while you shop

Learn more