Chrysler "Electronic Vehicle Tracking System" offers car tracking, locator, and concierge service

Consumer Reports News: October 04, 2010 11:51 AM

Chrysler has announced a new electronic vehicle tracking system to let owners monitor the location and speed of their vehicles. The system also provides telematics emergency help, directions, and concierge services similar to those offered by General Motors OnStar and Ford Sync.

The matter-of-factly titled "Electronic Vehicle Tracking System" will be offered as a dealer-installed Mopar accessory available through Chrysler, Dodge, Jeep, or Ram truck dealerships. It will work with any 1996 model year or newer vehicle equipped with a 16-pin OBDll diagnostic port.

Three levels of service are available. The Base Plan costs a one-time fee of $459 plus installation, and it includes GPS vehicle tracking, stolen vehicle locator service, and a $1,000 theft protection warranty. (The popular theft-recovery system LoJack starts at about $200 more.)

The Silver Plan adds an annual $149 fee, and it includes an OnCall panic button, 24/7 emergency service dispatch, and arrival and departure notification. To help fleet operators and parents monitor drivers, a "Security Fence" allows an owner to set speed and distance limits, and to receive a text message if those limits are exceeded.   

Gold Plan subscribers will pay $249 per year and get everything included in the Silver Plan, plus full concierge services at the touch of a button for directions, reservations, and other assistance from a live operator. Like Ford's Sync system, the Gold Plan uses the subscribers cell phone to communicate with the operator.

Interestingly, the Electronic Vehicle Tracking System can be installed on non-Chrysler Group vehicles with the Silver and Gold services. Installation time is about a half hour.

Jim Travers

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