|

Recall: Pogoplug Video file sharing device may catch fire

Consumer Reports News: August 03, 2011 09:23 AM

Better unplug your Pogoplug Video, if you have one. The video sharing device, from Cloud Engines in San Francisco, is being recalled because it's a hot computer peripheral. Literally.

The company, along with the U.S. Consumer Product Safety Commission and Health Canada, announced the recall, warning the devices can overheat or catch fire, emitting excessive heat, sparks, smoke or flames. Cloud Engines has received three reports of the Pogoplug Video devices units overheating. One device caught fire, one device emitted smoke, and one device melted, damaging the desk it was on.

Approximately 11,000 of the $200 Pogoplug Video units were sold in the U.S. and Canada through retailers such as Adorama, B&H, Best Buy, Buy.com, J&R, Pogoplug.com, New Egg, and Sony Style between March and June.

Consumers are urged to immediately unplug and stop using the video file-sharing peripheral. They should also contact Cloud Engines (toll-free: 866-582-6651, e-mail: videorecall 'at' cloudengines.com, website: www.pogoplug.com) for more information and to request a refund or replacement unit.

PogoPlug_Label_Lg.jpg
A sample label found on the bottom of the recalled Pogoplug device.

Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard [US CPSC]
Recall Notice: Pogoplug Video File Sharing Device [Health Canada]
POGOPLUG VIDEO RECALL [Pogoplug Blog]

Paul Eng

   

E-mail Newsletters

FREE e-mail Newsletters! Choose from cars, safety, health, and more!
Already signed-up?
Manage your newsletters here too.

Latest From Consumer Reports

2015 july Consumer Reports magazine
APPLIANCES GUIDE
Does 'Made in America' mean what it used to?Video Sometimes it’s hard for you to tell what’s real and what’s not.
MATTRESS REVIEWS
Sleep soundly on a mattress made in the USAVideo Casper and Tuft & Needle are two young American brands.
NEW CAR REVIEWS
Best deals on American cars for Memorial Day 2015 Our analysts spotlight notable nationwide savings below sticker price.
LUGGAGE BRAND REVIEWS
Best luggage brands revealed in our new surveyVideo Durability and wheelability are the top two attributes our subscribers look for.
FOOD SAFETY GUIDE
Soon you'll know if your steak was mechanically tenderized A new USDA labeling rule will help protect you from food poisoning.
WIRELESS SPEAKER REVIEWS
4 great wireless speakers for less than $300 These models will get your Memorial Day weekend party started.

Connect

and safety with
subscribers and fans

Follow us on:

Cars

Cars Build & Buy Car Buying Service
Save thousands off MSRP with upfront dealer pricing information and a transparent car buying experience.

See your savings

Mobile

Mobile Get Ratings on the go and compare
while you shop

Learn more