The new transparency is an important reversal of policy by FICO, the influential predictive analytics company that invented credit scoring in 1958. Although the company sells "educational" FICO scores to consumers through credit bureaus and its own myFICO.com, until now, the company hasn't let consumers see the proprietary and confidential scores actually used by lenders--except as required by federal law. (For example, you're entitled to get the actual score used in qualifying for a mortgage or when it results in the consumer being turned down for credit or getting less favorable interest rates and lending terms than most other consumers get.)
Those secret scores can depart meaningfully from the same consumer's educational scores. That, in turn, can mislead a consumer into believing he qualifies for credit, based on the educational score, then leave him hanging after being denied a loan based on a different, confidential score.
"Ultimately, we do want consumers to know their credit scores, because an informed consumer is a responsible consumer and can get more credit at a better price," says Anthony Sprauve, senior consumer credit specialist at FICO.
FICO expects other lenders that use its scores to follow Barclaycard's and FNBO's lead. "It's a first step in making free scores available to consumers," says Sprauve.
But FICO also sees the handwriting on the wall. The Free Access to Credit Scores Act, introduced in both houses of Congress last Spring, would give consumers a legal right to the actual credit scores used by lenders. "We want to get out ahead of the curve here," says Sprauve.
"This is really good news," says Pamela Banks, senior policy analyst at Consumers Union, the advocacy arm of Consumer Reports, which endorses the Free Access to Credit Scores Act.
Banks says that Congress, consumer advocates, and the Consumer Financial Protection Bureau are chipping away at the credit reporting and scoring industry's wall of secrecy, to make the information more transparent. FICO's, FNBO's, and Barclaycard's move today is the latest chip.
"The industry is keenly aware that we're going to continue pursuing this," says Banks.