Compared with the average broadband speed in South Korea (22.1 Megabits per second), Japan (13.3 Mbps), and other countries, broadband speed in the United States can seem pretty slow, averaging 9.8 Mbps, according to Akamai, an Internet research firm. But a few American cities seem to have hit the broadband jackpot, thanks to Google’s venture into the residential Internet service business. Kansas City, Kan., and Kansas City, Mo., Provo, Utah, and soon Austin, Texas, are the first recipients of Google Fiber, the Internet search giant’s gigabit fiber-to-the-home service offering TV and Internet packages, which promises much faster speeds than conventional broadband offers. (The Google Fiber about page touts "up to 1,000 Mb/sec download and upload.")
“This one was a no-brainer for me,” said Chris Vidmar, a chemical engineer who, along with his three roommates, was among the first residents of Provo to get hooked up to Google’s network. “Google Fiber was offering much faster speeds for almost the same price that I was paying previously.”
Vidmar first signed up for the $70 a month Google Fiber gigabit Internet service plan and then upgraded a month later to the $120 per month plan, adding TV. Google Fiber also offers a free 5 megabits per second Internet plan, charging a one-time $30 installation fee in Provo. (Taxes and fees also apply.)
Although getting the service was quick and painless, Google Fiber technicians had to make three more visits to stamp out some bugs.