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Insurance

 
 
 
 
 
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Blue Shield of California
Plan Category:Private HMO
Available in:
CA
Website:
 
 
 
 
 
 
 
 
 
 
 
Overall Score
80
90
This Plan
80
58
Report Card
Overall Score info
0
80
100
Is this plan NCQA accredited? Yes
Consumer satisfaction circle
Getting Care circle
Getting care easily

Did members get appointments, preventive care, tests, and treatment easily?

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Getting care quickly

Did members get appointments, preventive care, tests, and treatments promptly?

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Satisfaction with physicians circle
Doctor communication

Did members rate their doctors' communication skills high?

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Rating of primary-care doctors

Did members rate their primary-care doctors high overall?

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Rating of specialists

Did members rate specialists high overall?

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Rating of care

Did members rate their care high overall?

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Coordination of care

Were members satisfied with how their primary provider coordinated care with other providers?

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Health promotion and education

Were members informed of health promotion and illness prevention activities?

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Shared decision making

Were members involved in their own care decisions?

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Satisfaction with health plan services circle
Handling claims

Were members satisfied with how their claims were handled?

Not Applicable
Rating of health plan

Did members rate their overall plan services high?

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Prevention circle
Treatment circle
Published with permission from the National Committee for Quality Assurance, based on data from the 2013 and 2012 plan years. Specific plan-demographic data is supplied by the 2014 Directory of Health Plans published by Atlantic Information Services, Inc. Learn more about NCQA and AIS.
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What's behind the NCQA rankings?

Plans are ranked based on consumer satisfaction, performance in preventing and treating certain common conditions, and NCQA accreditation status.