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If you've been to the vet lately, you
may have walked out wanting a distemper shot for yourself. Since 1997, veterinarians
have been hiking prices at more than twice the rate of overall inflation.
At the same time, great leaps
in veterinary medicine are making expensive treatment options a
reality. Dogs with potentially fatal cardiac problems routinely
get a $3,000 pacemaker. Cats suffering renal failure can have an
$8,000 kidney transplant. Veterinary drugs treat everything from
separation anxiety and arthritis pain to epilepsy and cancer for
$0.66 to $16 a day--often for the life of the pet.
Even if your pet is perfectly healthy,
vets are now ready with a battery of tests, shots, and even X-rays for the annual
wellness checkup, costing up to $140 for kittens and puppies and as much as $340
for geriatric cats and dogs.
Together, those trends--increasing
prices and advances in treatment--pose new dilemmas for owners of
the nation's 143 million cats and canines (not to mention 43 million
birds, reptiles, and other pets): How do you afford the high cost
of 21st-century veterinary care? And when do you say no to heroic
treatments?
Spending on veterinary services jumped
to $18.2 billion in 2001, nearly triple the 1991 level. Plenty of consumers are
happy to open their pocketbooks. "I'll do whatever it takes to save my pet;
especially today, with terrorism and war, pets are more important than ever,"
says Blake Brossman, chief operating officer of PetCareRx, an online pet drugstore.
Brossman spent $1,400 for two grueling regimens of chemotherapy after his rottweiler,
Lou, was diagnosed with cancer in 2001. Lou died four months later, after Brossman
carried him five New York City blocks in a last race to the vet.
But many other pet owners
resent the sticker shock. "I told my vet I thought I was being
taken advantage of," says Darlene Klein, a dog breeder from
Ithaca, N.Y., who in December 2002 spent $1,674 to repair the broken
leg of her 3-month-old greyhound, Patty. In February 2003, Jean
Coy, a homemaker from Renton, Wash., spent $614 on her orange
tabby, Tiger, after he was hit by a car. That included X-rays, stitches,
anesthesia, monitoring, drugs, a shunt, and a fruitless attempt
to reset Tiger's dislocated leg. "I was robbed," says
Coy, who finally got another vet to surgically repair Tiger's leg
properly.
These consumers are among scores who responded
to our online query about their vet-care experiences. Compounding pet owners' ire, the veterinary-care
industry is still in the stone age of consumer-protection law. Should you decide
to dispute an outrageous bill, your vet might hold Fluffy hostage under the state
lien laws and tack on boarding fees for the duration. Vets dispense pharmaceuticals,
but few states mandate the most basic price disclosure or even a written prescription
for consumers who want to shop around.
ANTICIPATE COSTS AND PROBLEMS
The best way to protect yourself from
paying too much for vet care is to know what medical needs come with every ball
of fur and learn the going rate for various veterinary services. Many consumers
have no idea what a fair price is, so shopping around is a must.
"Always get an estimate from two
or three vets," says Dr. David Beckstrom, a Denver vet who has been in the
business for 18 years and thinks many in his profession take advantage of consumers.
"Nine out of 10 times, the average Joe practice will provide the same treatment,
but one vet's price may be two to three times what others will charge."
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BEATING HIGH COSTS NAME
Gregory Dozier, with Shana, his 11-year-old shar-pei/pit bull terrier mix, and Dr. Yossi Haroush at Vaccine Night at the SPCA in Briarcliff Manor, N.Y. ISSUE Nonprofit humane societies and SPCAs often provide low-cost vaccinations, spay/neuter surgery, and sometimes other services. "The shots are inexpensive and the people here are nice," says Dozier. |
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Pet owners may know to call around for
the best price on ordinary services such as checkups and vaccinations. But Veterinary
Economics magazine has prodded vets to outfox shoppers by cutting prices on those
few "shopped" services and raising them on "nonshopped" services
such as preanesthesia tests, suturing, drugs, and hospitalization.
Historically, consumers didn't have to
be so wary. The veterinary profession has a reputation for honesty and ethics,
according to Gallup polls, largely because of vets' compassion for animals and
their willingness to be there in emergencies. In 1999, however, a study by KPMG
Economic Consulting convinced many vets that they were the victims of their own
kind hearts and hobbled by "inappropriate business practices" such as
undercharging.
The KPMG report was "a wake-up call
for the profession," says Dr. Link Welborn, president of the American Animal
Hospital Association and owner of three practices in Tampa, Fla. Receptionists
now screen phone access to the doctor and put your call through for a $27 consultation
fee; lower-paid technicians do more of the routine work; and you get charged à
la carte for everything that can possibly be itemized.
Here are ways to fight back:
Get regular exams. Annual checkups
are a must to head off any developing health problems and big expenses. The physical
examination fee is the cornerstone of the vet bill and runs from $25 in the Midwest
to $33 in the Northeast. Those are averages for adult cats and dogs. Vets often
set other fees as a percentage of this charge. They also consult the AAHA's Veterinary
Fee Reference, a biennial survey of what 1,945 U.S. vets charge for some 385 procedures,
which is where we got most of our price data.
Consider fewer shots. Many communities
require yearly rabies shots, and vets have long recommended other annual vaccinations
to protect against certain deadly viruses. About 66 percent of the 188 million
visits to the vet by cats and dogs in 2001 involved vaccinations, and this bread-and-butter
business made up 14 percent of the average vet's income.
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Fees
unleashed
The average vet bill per visit jumped by
roughly 100 percent between 1991 and 2001 for dog and cat owners, to $99 for dogs
and $93 for cats.
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But a two-year study by a committee of
the American Veterinary Medical Association concluded in 2001 that the annual-shots
advice is not based on scientific data, and some vaccines are effective longer
than a year. That's important, because other research has associated annual shots
with harmful and often fatal side effects, such as autoimmune hemolytic anemia
in dogs and sarcomas in cats.
For those reasons, the profession has
been revising the annual vaccine protocol after the first boosters are completed
at age 1. Rabies vaccines good for three years are already on the market, and
most university veterinary teaching hospitals have increased the recommended time
between other booster shots to every three to five years instead of annually.
Aside from legally required rabies shots, pet owners have the right to decide
how frequently boosters should be given.
If you live in a county or state that
allows a three-year rabies shot, pay $16 for that instead of $13 three times for
the one-year shot. Talk to your vet about whether your pet needs and should risk
getting other shots every year.
Get pets spayed or neutered. These
procedures ($65 to $170) are recommended to control stray animal populations.
But they can also cut your future costs: Spayed females are less likely to develop
mammary tumors, and neutered males are less likely to get into fights where they
can be injured.
Comparison-shop for medicines. Drug
sales are a leading profit center for veterinarians, constituting 18 percent of
revenue. Markups on medicines range from 100 to 250 percent.
You can often find bargains on prescription
drugs for your pet by shopping at a regular drugstore instead of buying from your
vet. "Seventy-five percent of drugs used for cats and dogs were originally
developed for humans," says Dawn Boothe, a professor and specialist in internal
medicine and clinical pharmacology at the College of Veterinary Medicine at Texas
A&M University.
You can also buy lower-priced
tick, flea, and heartworm preventives through pet catalogs and Internet
discounters (see Save
on pet drugs).
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HIND-LEG
PAIN: $550 NAME Jennifer Lonbom, of Atlanta, with Calamity Jane, a 17-year-old Calico. ISSUE Calamity Jane was limping last February. Lonbom took her to the vet and asked
about anti-inflammatory drugs. The doctor, however, said the problem could be
a fractured spinal column. At the exam ($74), he ordered X-rays ($206), sedation
($98), and a pre-anesthetic profile ($58). Lonbom balked. "I said, I don't
want it to seem that it's about money.' He said, Well, it's obviously about money.'
He was definitely putting me on the spot," says Lonbom. In the end, her hunch proved right. After a shot of an anti-inflammatory drug
and some pills ($110), the cat recovered in a few days. |
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Get a second opinion. If your pet's
illness starts costing more than a couple of hundred dollars and the animal isn't
responding to the recommended treatment, get a second opinion from another vet.
That averages $31 in the Midwest and Southeast and $38 in the Northeast.
According to data from Veterinary Pet
Insurance (VPI), which insures 325,000 cats and dogs around the country, the 10
most common claims last year were for relatively minor ailments--eye, ear, and
skin infections; benign tumors; and digestive and urinary-tract ailments--and
a handful of more serious problems. Costs for most of those averaged $100 to $200,
but the highest bills for every type of illness ran from $600 to $4,400.
Jack Stephens, chief executive of VPI,
attributes the standout bills to more severe illnesses and complications in some
cases, but also to vets' reliance on tests in place of their instincts, differences
in approaches to the case, and higher fees.
The American Animal Hospital Association
has been advising vets to impose a $5-per-customer fee increase to raise $50,000
of mostly pure profit. The group also recommends more screenings and lab tests
(where markups run from 210 to 720 percent), more X-rays ($37 to $140), and more
ultrasounds ($71 to $338). Question the need for such procedures and consider
getting another opinion.
Even in emergencies, shop
around. Roughly 1 in 10 cats and dogs visited the vet for an
emergency in 2001, according to a survey of 54,240 pet owners by
the American Veterinary Medical Association in 2002.
Except in the most-life-threatening cases,
vets typically first stabilize an injured or ill animal with pain killers and
other first aid, then schedule surgery and even the repair of a broken leg for
a later date, says Beckstrom, the Denver vet. If possible, take your pet home
rather than leave it with the vet overnight. That's when you should do your shopping--after
you get home with the initial diagnosis.
Call two or three vets to find out what
they'll charge for the treatment or surgical procedure, including anesthesia,
monitoring, supplies, and any vet-administered medications. Expect to pay an average
of $350 for repair of a broken limb, $383 to sew up a torn knee ligament, and
$274 for a gastrotomy to retrieve a swallowed object. But that's just for the
procedure itself. You'll also probably need X-rays ($58 for the first, $36 for
each additional), a sedative for taking X-rays ($38), anesthesia for the procedure
itself ($56 for 30 minutes), pre-anesthetic sedation ($23), maybe a pre-anesthetic
exam ($28), and anesthetic monitoring ($19).
Those fees are national averages. Vet
charges can also be influenced by how much in college loans a newly minted vet
has to pay off, how new or fancy the vet's office is, and whether the office,
which vets often call an animal hospital, is located in a high-rent part of town.
Emergency hospitals open at all hours charge more, so try to keep your pet out
of trouble after 5 p.m. and on weekends. Veterinary intensive-care units are the
most expensive of all.
Research hereditary diseases. The
demand for ever-more-perfect purebred dogs has concentrated bad recessive genes
and turned many pets into medical nightmares. The best way to protect yourself,
especially before you buy your next puppy, is to know the genetic diseases your
favorite breed is prone to suffer. "You really want to avoid an animal predisposed
to getting a genetic disease, because treatment is expensive and onset of the
disease is emotionally very, very draining," says Urs Giger, chief of medical
genetics at the University of Pennsylvania School of Veterinary Medicine.
Not all dogs or cats will get the disorder
to which their line is prone, so you may avoid trouble by shopping carefully for
the breed and breeder.
Grant Smith, who works as a human-resources
officer in Sacramento County, Calif., learned about such trouble the hard way.
Last year, his Labrador retriever, Cody, developed diabetes, to which the breed
is prone. It cost $2,200 to treat. Diabetes often leads to cataracts, and in May,
Cody was scheduled to undergo surgery for that, for $2,100. Daily insulin shots
costing about $600 per year will continue for the rest of Cody's life. Smith says
that he'll investigate inherited diseases before getting his next dog.
Researchers have identified more than
400 genetic diseases in dogs. Cats, which are less inbred, suffer from about 180.
To find out the hereditary
diseases to which top breeds are most prone, we assessed more than
1.8 million diagnoses of pets examined at 26 veterinary medical
school hospitals from 1973 to early 2003, contained in Purdue University's
Veterinary Medical Database. For details on the top 10 dog and top
5 cat breeds, see Top
breeds, big health problems. The highlights:
Bigger dogs, including Labrador
and golden retrievers, German shepherds, and rottweilers, had hip dysplasia, an
abnormality that can require hip replacement.
Among smaller breeds, cocker spaniels
were beset by eye problems: cataracts, glaucoma, dry eye. Poodles had collapsed
trachea; endocardiosis; and Cushing's disease, a pituitary gland disorder.
Forty-five percent of the dachshund diagnoses were for herniated discs related
to intervertebral disc disease.
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TORN
KNEE LIGAMENT: $5,200 NAME Curtis Newton, of Monument, Colo., with Jinny, a 6-year-old Labrador retriever. ISSUE Jinny was injured in January 2001 when she slipped on the ice while retrieving
the morning paper. A specialist recommended a tibial plateau leveling osteotomy
for both knees. "It was worth it, but it still hurt to pay," Newton
says. The procedure has not been shown to work any better than a $400 alternative, some experts say. |
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Mixed-breed mutts did not suffer
from hereditary diseases.
Cats had far fewer genetic problems
than dogs.
Persian cats and their close cousins,
Himalayans, mainly suffered from hereditary eye diseases. Persians and Maine coons
had hypertrophic cardiomyopathy, a heart-muscle disorder. Where breed-specific disorders are a possibility,
check your pup's parents and, depending on the breed, ask the breeder for certification
from the University of Pennsylvania Hip Improvement Program, the Orthopedic Foundation
for Animals, or the Canine Eye Registration Foundation. Commercial laboratories
offer three dozen DNA tests that identify genetic disorders for $50 to $250, but
get those before you buy.
ADVANCED CARE AND EUTHANASIA
For the most serious illnesses,
you may need a specialist, who will likely charge more than a regular
vet. Contact your nearest veterinary medical school teaching hospital
for a specialist or a referral to one in your area. For links to
these schools, check out the Web site of the Association of American
Veterinary Medical Colleges at http://aavmc.org/schools/schools.htm.
An initial consultation will likely cost
$40 to $60. Important questions to ask: What less-expensive treatments are available,
and how do their outcomes compare to the recommended treatment?
Some vets are steering consumers to expensive
new surgeries, such as the tibial plateau leveling osteotomy, or TPLO, a procedure
in which an orthopedic specialist saws apart a dog's tibia and screws it back
together at a new angle to reduce pressure on the knee. Cost: about $2,200 per
leg. Frequently, both legs are reset.
The operation is often recommended after
a dog tears its knee ligament, a relatively common problem. But simply repairing
the joint with synthetic material also gets the dog back on its feet, with no
broken bones, for as little as $400.
"The TPLO doesn't seem to have any
great advantage over more conservative forms of treatment," says Dr. Gail
Smith, a professor of orthopedic surgery and chairman of the department of clinical
studies at the University of Pennsylvania School of Veterinary Medicine in Philadelphia.
Few studies have assessed the procedure, he says.
So, talk dollars. Get an estimate of all
costs--surgery, rehabilitation, and lifelong medicines. Ask your vet about the
prognosis for survival and the pet's expected quality of life after the treatment.
The overriding decision should be based not on what medical treatments are possible,
but on how well-off the pet will be during and after treatment.
"If the case is terminal or if the
animal is in great pain and it's difficult to relieve, it's time to consider euthanasia," says Jerrold Tannenbaum, professor of veterinary and animal ethics and law at
the University of California at Davis School of Veterinary Medicine.
That final, painless procedure costs about
$38 for a cat and $41 for a dog.
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